Category Archives: Hotels

Hilton celebrates graduation of first Saudi cohort in hospitality

Hilton announced the graduation of its first cohort of students from a hospitality training programme in partnership with Bunyan for Training, an affiliate of the reputed hospitality management school in Switzerland, Ecole Hôtelière de Lausanne (EHL). Since signing the Memorandum of Understanding (MoU) in 2022, 18 students have successfully completed the programme and joined Hilton’s growing team across its 21 trading hotels in Saudi Arabia. The graduation ceremony was held at Jeddah Hilton, attended by officials from the Ministry of Culture, the Ministry of Human Resources, the Ministry of Tourism, and the Human Resources Fund together with senior Bunyan for Training, EHL and Hilton representatives. Fawaz Moumina, country manager and senior director of operations, KSA, Hilton, said: “As we continue with our plans to more than quadruple our portfolio and open more than 70 hotels in the coming years, we are committed to creating 15,000 jobs, with more than half for Saudi nationals. We are proud to see the first group of graduates join our team and the second well underway, and we look forward to their future successes, which will inspire the next generation of Saudi hospitality professionals.” Accredited by the Saudi Technical and Vocational Training Corporation and certified by EHL, the programme offers both theoretical and practical training, along with opportunities to explore various areas of hospitality such as front office, housekeeping, and more. Looking ahead, the next cohort of 40 students, half of whom are young women, has already begun training across Hilton hotels in Saudi Arabia.

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Hyatt, Grupo Piñero to bring Bahia Principe brand

Hyatt announced plans for affiliates of Hyatt and Grupo Piñero to enter into a long-term asset-light strategic joint venture, headquartered in Palma de Mallorca, Spain, which will manage Bahia Principe-branded hotels and resorts and own the Bahia Principe brand. The 50/50 joint venture is expected to expand Hyatt’s all-inclusive room portfolio by approximately 30% and enhance Hyatt’s position as one of the leading providers of all-inclusive offerings across the world. For Grupo Piñero, this strategic venture will build on the company’s longstanding success in all-inclusive hospitality with a robust European customer base and is expected to provide expanded opportunities with travelers in the Americas and other important markets. The transaction is anticipated to close in the coming months subject to customary closing conditions. Hyatt plans to appoint Bahia Principe’s current Chief Executive Officer Julio Pérez as Chief Executive Officer to lead the management company following close, with Grupo Piñero’s current Global Chief Executive Officer Encarna Piñero serving as Chairman of the Board and additional officers to be named at a later time. Upon closing, 23 resorts, totaling over 12,000 rooms, including 22 resorts under the Bahia Principe Hotels & Resorts brand located across the Dominican Republic, Mexico, Jamaica, and Spain, as well as the exclusive Cayo Levantado Resort in the Dominican Republic will be added to Hyatt’s Inclusive Collection. A majority of the proceeds from this transaction will be leveraged by Grupo Piñero to enhance existing Bahia Principe resorts. “The addition of Bahia Principe’s resorts to Hyatt’s Inclusive Collection will enhance Hyatt’s all-inclusive offering and strengthen our leadership position with one of the largest collections of all-inclusive resorts in the world,” said Mark Hoplamazian, President and Chief Executive Officer, Hyatt. “Grupo …

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The Red Sea’s newest luxury resort Shebara now taking reservations

Red Sea Global announced that Saudi Arabia’s newest luxury resort, Shebara, and the fourth to open its doors at The Red Sea destination will be welcoming guests from November 2024. Shebara, the first to open of RSG’s owned and operated resorts, is built to offer luxury, sustainability, and innovation converging to redefine how tourism is delivered. The resort provides direct access to an extraordinary marine environment where guests can enjoy diving in some of the most pristine, biodiverse waters in the world. Its unrivaled hospitality is rooted in the Saudi tradition of Hafawah – which encapsulates generosity, consideration, and kindness – offering guests unique, timeless, and extraordinary experiences. “We are immensely proud to open Shebara to the world, yet another remarkable milestone for Red Sea Global and Saudi tourism. This luxury and truly one-of-a-kind resort embodies our commitment to innovative design and sustainable tourism. I am genuinely excited for our first guests to experience the unparalleled beauty and serenity of Shebara, where every detail has been crafted to create unforgettable memories,” said John Pagano, Group CEO of Red Sea Global. The stunning Red Sea setting will ensure guests are provided with an experience far beyond the ordinary. Shebara’s 73 overwater and beachfront villas shimmer in the bright sunshine, appearing as if they were a string of pearls floating above the turquoise waters of the Red Sea. Beyond the unparalleled natural beauty that surrounds the resort, Shebara invites guests to immerse themselves in luxury, from taking advantage of the premium amenities, including a state-of-the-art Fitness Center, to experiencing exceptional cuisine, delivered by world-class chefs, such as Michelin starred Marco Garfagnini. Guests can also enjoy an exceptional nature-inspired spa sanctuary with 5 luxurious treatment …

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Dubai Department of Economy and Tourism (DET) and Hilton sign strategic MoU to further consolidate Dubai’s position as a leading global city

Dubai Department of Economy and Tourism (DET) and Hilton have signed a strategic memorandum of understanding (MoU) that will further enhance the destination’s visibility globally and support the hotel group with team member training and service optimisation. This new phase of their ongoing partnership is in line with the goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure, underscoring the commitment of DET and Hilton to drive excellence across the tourism sector by creating outstanding experiences for visitors. Designed to establish a collaborative framework between the entities, the MoU will focus on joint marketing initiatives, including through advertising campaigns and social media, actively promoting Dubai as a premier destination. They will also roll out tourism products that highlight the city’s unique attractions, integrating these experiences into seasonal packages to provide visitors with authentic insights into the city. Furthermore, there will be opportunities to incorporate Dubai experiences into the Hilton Honors loyalty programme, which has more than 195 million members globally. Meanwhile, Hilton will be able to leverage DET’s training and capacity building, offered through its Dubai College of Tourism, to enhance team member skills in areas such as customer service and cultural awareness, ensuring the delivery of high-quality services to visitors. The MoU was signed at DET’s headquarters by His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of DET, and Guy Hutchinson, President, Middle East & Africa at Hilton. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “Hilton has been a key part of Dubai’s tourism growth story over recent decades, contributing …

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TIME Hotels announces expansion into Indian Ocean

TIME Hotels announced their expansion into Asia with the launch of two new brands, HALO by TIME and VIVI by TIME, at Future Hospitality Summit in Dubai. Both brands will make their debut in the Maldives and scheduled to open in Q4, 2026. This expansion showcases the continued growth of TIME Hotels – who to date have properties spanning the UAE, Egypt, Qatar, Saudi Arabia, Morocco and Liberia – into a new region. Situated on Hankede Island, in the Addu atoll – the southernmost atoll in the Maldives – VIVI by TIME our Lifestyle brand will have 75 rooms over six stories with spectacular sea views and an array of first class facilities. HALO by TIME, our upscale brand, spans 8 storey’s with 150 keys, including bespoke sunrise and sunset over water villas. TIME has partnered with Maldives Fund Management Corporation (MFMC) for their first launch into the region. MFMC is a 100% state-owned company established in 2019 involves the fulfilment of national development goals of Maldives through increased private sector investment and addressing limitations in the local financial system. Mohamed Awadalla, CEO of TIME Hotels, comments: “This is an exciting moment for TIME hotels as we announce our continued expansion with two new sub brands and two hotels opening in the Maldives. Our first foray into this part of the world, TIME is going from strength to strength and I look forward to continuing our positive trajectory in new territories.” Ahmed Nazim, Manging Director of MFMC, adds: “We are happy to collaborate with such a prestigious GCC based company in creating these stunning hotels in the Addu atoll. The partnership is a great example of the progress we are …

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Yas Island Abu Dhabi achieves 83% hotel occupancy during summer

Miral announced that Yas Island and Saadiyat Island achieved a remarkable surge in visitors over the summer period, further solidifying their status as must-visit destinations for families and travelers from across the globe. This year, Yas Island, the UAE’s leading leisure and entertainment destination, witnessed a significant increase in domestic and international guests, with a remarkable 72% increase in visitation to Yas Theme Parks from GCC countries, followed by a 24% increase from India. Hotels on Yas Island enjoyed an impressive 83% occupancy rate throughout the summer season with a 29% increase in international hotel guests, and a remarkable 90% hotel occupancy in August 2024 alone compared to the previous year. The combination of world-class attractions, thrilling experiences and exclusive offers made Yas Island the go-to destination for families seeking unforgettable summer adventures. Saadiyat Island continues to captivate guests with its pristine beaches, luxurious resorts and cultural experiences. These resorts along the shores of Saadiyat Island continued to draw visitors from around the globe, boasting an impressive occupancy rate of over 65% over summer, 73% occupancy in August 2024. Saadiyat Island’s summer hotel occupancy rose by 13% compared to 2023 with international hotel guest arrivals growing by 19%. Mohamed Abdalla Al Zaabi, Group CEO of Miral, said: “We are thrilled with the success Yas Island and Saadiyat Island have achieved this summer. Their remarkable performance has truly elevated this season into one of the most vibrant and high-demand periods in Abu Dhabi’s tourism calendar. The impressive occupancy rates and increase in visitation reflect our ongoing efforts to position Yas Island as a global destination for entertainment and leisure, and Saadiyat Island as a leading beach, nature and cultural destination. We …

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RAK Properties and Commercial Bank of Dubai forge strategic deal to support project development in Mina Al Arab including luxury hotels

RAK Properties announced a strategic deal with Commercial Bank of Dubai (CBD) to arrange an AED 2 Billion financing facility. The syndicated long term financing facility will support RAK Properties’ ambitious growth trajectory, as well as boost the development of green buildings in the region which includes several luxury hotels and residential communities within Mina Al Arab, while also providing essential long-term liquidity to ensure the company’s sustainable growth. This agreement also demonstrates CBD’s belief in RAK Properties’ long-term vision and strong market position, setting the stage for continued success in Ras Al Khaimah’s dynamic real estate sector. Sameh Muhtadi, CEO of RAK Properties, said: “Our agreement with Commercial Bank of Dubai is a pivotal milestone in RAK Properties’ strategic growth journey to transform Ras Al Khaimah into a premier destination for luxury living and investment. The facility will provide us with the financial resources needed to drive our expansion plans, allowing us to deliver value to our stakeholders and drive the emirate’s economic development. Our well-established relationship with CBD continues to be a key enabler in realising our vision for Mina Al Arab as we move forward with our developments.” Rahul Jogani, CFO of RAK Properties, added: “This facility provides us with long term access to financing as we need it, allowing us to respond rapidly to project demands and growth opportunities without overextending our resources. It offers the kind of financial agility that is essential in managing large-scale developments like Mina Al Arab, ensuring we maintain a sustainable growth path.” Dr Bernd van Linder, CEO of Commercial Bank of Dubai, stated “We are proud to be the bank that backs the nation’s ambitions and supports RAK Properties in …

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Mercure Hotel opens its doors in the heart of Muscat, offering a luxurious experience reflecting the authenticity of Omani Hospitality

Accor announced the opening of its first Mercure in the capital, Muscat, Oman. The hotel boasts a prime location, just 15 minutes from Muscat International Airport, offering easy access to business hubs and government offices, catering to both business and leisure travelers alike. With 186 rooms and suites, the hotel combines elegance and simplicity to offer an authentic ambiance, featuring panoramic views of the city, mountains, and sea. The walls of all guest rooms are adorned with Arabic calligraphy, while modern urban art beautifies the building’s façade. The soft opening of the “Mercure Muscat” hotel took place under the patronage of His Excellency Azzan bin Qassim Al Busaidi, Undersecretary for Tourism at the Ministry of Heritage and Tourism. The hotel embodies the essence of local exploration and authentic Omani hospitality. As the only Mercure hotel in the world to feature Arabic calligraphy in all guest rooms and graffiti art on its exterior, these creative artistic elements reflect the traditions of authentic Omani art, making Mercure Muscat an exceptional destination for travelers seeking rich cultural experiences combined with modern comforts, placing the hotel among the standout Mercure hotels globally. Guests can enjoy a range of luxurious facilities, including the outdoor pool and jacuzzi on the seventh floor. The hotel also features a state-of-the-art health club and a serene spa offering customized treatments. For business events and special occasions, Mercure Muscat is equipped with versatile meeting and event spaces that can accommodate over 450 guests. The ballroom, one of the largest in Muscat, is pillarless and offers private access, making it an ideal venue for weddings and other grand events. In addition, there are three meeting rooms and spaces tailored for small gatherings and business …

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Sun Siyam Iru Fushi commits to sustainable tourism by signing the Glasgow Declaration on Climate Action in Tourism

Sun Siyam Iru Fushi announces its unwavering commitment to sustainability by becoming a signatory of the Glasgow Declaration on Climate Action in Tourism. This significant step aligns Sun Siyam Iru Fushi with global efforts to reduce  carbon emissions and foster sustainable tourism practices, reinforcing the resort’s dedication to responsible and eco-friendly operations. This dedication is a testament to our values and commitment to sustainable practices. The Glasgow Declaration on Climate Action in Tourism unites the travel and tourism sector behind a standard set of pathways to accelerate climate action. By joining this initiative, Sun Siyam Iru Fushi commits to reduce its carbon emissions by at least 50% over the next decade and achieve Net Zero emissions as soon as possible, and certainly before 2050. This commitment is part of the resort’s broader sustainability strategy under the resort-wide Sun Siyam Cares program. This program prioritizes environmental stewardship, community support, and the preservation of the Maldives’ natural beauty and will guide our efforts to meet our climate action targets. As a signatory of the Glasgow Declaration on Climate Action in Tourism, Sun Siyam Iru Fushi commits to aligning its actions with the latest scientific recommendations to ensure a global temperature rise of no more than 1.5°C above pre-industrial levels by 2100. This includes delivering or updating climate action plans within 12 months, aligning plans with the Declaration’s five pathways, reporting publicly annually, and working collaboratively to share good practices and solutions   Key Commitments by Sun Siyam Iru Fushi:   Support Global Climate Goals: Cut emissions in half by 2030 and achieve Net Zero before 2050, in line with global climate targets.   Develop Climate Action Plans: Deliver or update climate action …

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Al Khoory Hotels launches exclusive loyalty programme

Al Khoory Hotels announced the official launch of its new loyalty programme, Hayakum Al Khoory Rewards as the company continues to witness increased guest numbers and year-on-year RevPAR (revenue per available room) growth. The Arabic name Hayakum, meaning welcome, is inspired by Al Khoory Hotel’s emirate heritage of ensuring a warm and rich welcome at all its properties in Dubai and its long-term relationships with guests since launching in 2008. The loyalty programme, which is free to join, will provide members with a range of exclusive and unique benefits, including discounts, priority check-in and late check-out, priority reservations at restaurants and spas within the Al Khoory Hotels portfolio, discounted rates for local heritage tours, a dedicated concierge, and flexible cancellation policies. Speaking about the launch of the loyalty programme, Mr. Abdulla Mohammed Tayeb Khoory, Vice Chairman of Al Khoory Group, said: “This represents a new chapter in our journey of excellence in hospitality, and underscores our commitment to providing our guests with unmatched service and exclusive rewards. Hayakum reflects our appreciation for their continued support and trust in the brand by providing benefits that go beyond mere points and discounts. “By joining this programme, guests will enhance their stays and contribute to a hospitality community that values exceptional service, sustainability, and innovation.” Unlike traditional loyalty programmes that often focus on point accumulation, Hayakum is centred on delivering meaningful experiences and catering to the needs and preferences of today’s travellers. “We are setting a new benchmark for loyalty programmes in the region, aligning with broader industry trends towards personalisation, sustainability, and value-driven service in order to build lasting customer relationships,” added Khoory. The launch marks a significant milestone for Al Khoory Hotels, coinciding with …

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