Category Archives: Aviation

Riyadh Air has signed a three-year strategic agreement with Accenture to help deliver its technology foundation and capabilities as part of its vision to be the world’s first digitally native airline. The initiative will enable Riyadh Air to operate in a new era of aviation with digital services at its core, using cutting-edge technologies such as cloud data and AI to help deliver a seamless travel experience for its guests and employees. The core enterprise system will enable the company to scale as it aims to offer over 100 destinations by 2030. Accenture will help set up Riyadh Air’s cloud-only infrastructure, cybersecurity capabilities, managed services and operations as the airline gears up for its launch. Adam Boukadida, chief financial officer of Riyadh Air, said, “As a digitally native airline, Riyadh Air will be at the forefront of innovation and technology, allowing us to deliver world-class service to our guests. There is a considerable amount of unseen work taking place behind the scenes enabling both our operations and user experience, with Accenture, as our strategic technology partner, helping us to deliver, secure and operate foundational capabilities.” Emily Weiss, senior managing director at Accenture and head of its Travel practice globally, said, “The launch of Riyadh Air is a landmark moment for the aviation industry as a whole; a brand-new airline that’s designed from the ground up, harnessing the latest technologies to create hyper-connected experiences that meet the demands of today’s, and tomorrow’s travelers. Drawing on our deep industry and digital expertise, we are proud to be collaborating with Riyadh Air to help shape the future of travel.” Boukadida added, “Accenture is pivotal in enabling Riyadh Air’s cloud-first strategy, and our unique …

Etihad Airways and China Eastern Airlines signalled their intent to strengthen their partnership by signing a Strategic Cooperation Memorandum of Understanding (MoU), to enhance commercial and operational ties. The accord reflects a commitment to explore a deepened co-operation that will provide travellers with wider choices, higher quality services, and increased value, while contributing to sustainable aviation. Building upon their successful existing partnership, the airlines plan to implement a broad collaboration including an expanded codeshare, reciprocal loyalty programmes, cargo transport, maintenance, repair and overhaul, ground handling, catering, lounge access, staff training, and several sustainability initiatives. This comprehensive approach will improve efficiencies while maintaining world-renowned hospitality. The MoU should facilitate China Eastern’s ambition to begin services to Abu Dhabi through its discussions with Abu Dhabi Airports, the Department of Culture and Tourism of Abu Dhabi, and other key stakeholders in the UAE capital. A combination of Etihad and China Eastern services, which would coincide with the newly opened Terminal A at Abu Dhabi International Airport, will create a robust platform for China-UAE air traffic and establish an ideal launchpad for connections between China, the Middle East, and Africa. Antonoaldo Neves, Chief Executive Officer of Etihad Airways, emphasised the significance of the partnership. He said: “Our two airlines have operated an enduring partnership for over a decade. This MoU is an important milestone and a key to establishing a long-term mutually beneficial cooperation. I am highly encouraged by the momentum of our cooperation, and I look forward to seeing further success. “It also marks a significant development of the direct links between Abu Dhabi and China and underscores the confidence of one of the most influential Chinese carriers in Etihad. The MoU paves …

Etihad Airways and Maldivian announced a strategic bilateral interline partnership, unlocking access to 16 dream holiday destinations in the Maldives beyond the main island of Malé. The agreement between Etihad and Maldivian, the national airline of the Maldives, means guests can now seamlessly navigate across the Indian Ocean archipelago, enjoying the combined services and networks of both carriers on a single ticket. Etihad’s Chief Revenue Officer, Arik De said: “This interline will elevate the overall customer experience across the entire journey. Guests bound for the Maldives will enjoy the privilege of arriving at their popular holiday destinations with greater ease. Facilitated by smooth connections from Malé, Etihad customers can easily transition to Maldivian’s services, reaching a wide range of domestic destinations to begin their idyllic island retreat.” Maldivian’s General Manager Commercial, Ibrahim Hamdhan Mohamed said: “In an effort to expand Maldivian’s reach globally, this interline partnership with Etihad Airways will open exciting opportunities for our valued customers to connect and travel seamlessly within our strong and growing route network of destinations across the Maldives.” Etihad customers can access destinations on Maldivian’s network, which serves many popular islands, via Velana International Airport, Malé, including: Dharavandhoo Island (DRV), Faresmathoda Airport (FMT), Funadhoo Airport (FND), Fuvahmulak Island Airport (FVM), Gan Island Airport (GAN), Kooddoo Island (GKK), Hanimaadhoo Island Airport (HAQ), Kulhudhuffushi Airport (HDK), Hoarafushi Airport (HRF), Kaadedhdhoo Island Airport (KDM), Kadhdhoo Island (KDO), Madivaru Airport (LMV), Maafaru International Airport (NMF), Maavarulu Airport (RUL), Thimarafushi Airport (TMF), and Ifuru (IFU). Etihad is set to increase the frequency of its flights to Malé to connect with the Maldivian network from 10 to 14 a week starting on 1 January, 2024. The agreement also makes it …

Turkish Airlines has once again added Osaka International Airport to its flight network starting from December 12. This move stands as a testament to the airline’s ongoing commitment to network expansion, ensuring passengers enjoy unparalleled connectivity. Flights to Osaka now operate four days a week—on Mondays, Tuesdays, Fridays, and Sundays—between Istanbul Airport and Osaka International Airport, featuring the Boeing 787-9. Turkish Airlines Chairman of the Board and the Executive Committee, Prof. Dr. Ahmet Bolat stated, “Reinstating our flights to Osaka not only strengthens the presence of Turkish Airlines in the Asia-Pacific region but also demonstrates our dedication to connecting people and cultures around the world. “We continue to offer the highest quality service while enabling our passengers to explore the world with our extensive and far-reaching flight network.” Osaka is the third largest city in Japan after Tokyo and Yokohama, respectively, and one of the most popular tourist destinations of the island country. Considered the capital of Japanese cuisine, Osaka is known as a gourmet city while also serving as a gateway to exploring the Kansai region, Kyoto, Nara, and Kobe. Tourists wishing to explore the wonders of Japan can now experience the unique blend of historical and modern attractions in Osaka with Turkish Airlines.  

Qatar Airways welcomed Iberia’s first non-stop flight to Doha, Qatar from Madrid, Spain. Iberia’s new daily service complements Qatar Airways’ two daily flights between the capital cities of Spain and Qatar and three daily flights between Barcelona and Doha. These services expand on our commitment to the Spanish market and support our joint ambition to expand the world’s largest airline joint business between Qatar Airways, British Airways and Iberia. This addition, further cements the Skytrax “Best Airport in the Middle East”, Hamad International Airport (DOH), as a gateway to the world. Through Madrid, London and Doha, the three strategic partners offer unparalleled connectivity to more than 200 destinations in Asia, Australasia, the Middle-East and Africa, with the most efficient transfers through their five-star hubs. Whether travelling from Madrid to Bali, Sydney to Ibiza, Lisbon to Maputo, or Doha to Malaga, the combined networks will provide fast and reliable itineraries to all passengers. “As part of the unique partnership between Qatar Airways, British Airways and Iberia, passengers can enjoy the best service on the ground and in the air, while seamlessly connecting to their favourite destinations. The unique partnership between Qatar Airways, British Airways and Iberia offers more customers even greater flexibility, choice and value, and today’s inaugural flight reinforces Qatar as a destination of choice in the region, and Hamad International Airport as a global gateway.” Passengers transferring through Hamad International Airport are treated to a vast array of offerings that transform the transit experience into a seamless journey. Serving as a diverse lifestyle destination, the airport caters to all passenger profiles, ensuring a personalised and enjoyable visit. Offering a plethora of dining and shopping options to numerous spaces for …

Swiss-AS officially announced the signing of a strategic agreement with the emerging Saudi Arabian airline Riyadh Air, for the implementation of our Aviation Maintenance and Engineering software solution AMOS. As a national carrier, Riyadh Air will play a significant role in promoting Saudi Arabia’s economic and cultural interests globally, aiding in the development of Riyadh as a major destination in the Middle East. The signing ceremony took place in Dubai, with representatives from both Riyadh Air and Swiss-AS present to celebrate the occasion after their extraordinary debut at Dubai Airshow 2023 and the unveiling of several commercial agreements with leading companies such as IBM, Lucid Motors, Lufthansa Systems, and Saudia. The newly signed partnership will involve aligning AMOS’s capabilities with Riyadh Air’s strategic goals, such as enhancing customer satisfaction, improving operational reliability, and driving innovation in maintenance operations. AMOS as a best-in-class solution The selection of AMOS follows a rigorous and meticulous evaluation, which positioned AMOS as the comprehensive software solution that will seamlessly integrate with Riyadh Air’s evolving ecosystem IT systems landscape. The airline is currently in the process of selecting and defining the solutions essentials for its commercial operations planned for 2025. A critical aspect of this partnership relies on AMOS’s ability to integrate Riyadh Air’s evolving fleet, accommodate new aircraft types and drive the carrier’s sustainability mission for engineering. AMOS is planned to closely integrate with the carriers’ digital initiatives to reach its sustainability goals. This collaboration marks a significant milestone in Riyadh Air’s commitment to optimise its maintenance operations from the very start, with the goal of achieving the highest overall efficiency through AMOS. AMOS will be covering all aspects of the maintenance, engineering, and logistics …

Qatar Airways launched a new flight service to NEOM Bay Airport marking a new chapter in Qatar-Saudi relations. Qatar Airways flight 1205 will depart from NEOM Bay to Doha on Saturdays at 14:00 and Thursdays at 13:40, while the return flight, Qatar Airways flight 1204, will leave Hamad International Airport at 06:55 on Saturdays and 06:35 on Thursdays. The inaugural flight from Doha’s Hamad International Airport touched down at NEOM Bay on December 9. The airline has chosen an Airbus A320-214 for the 1,650-mile journeys, scheduling two flights per week.  NEOM is a visionary project in the northwest corner of Saudi Arabia, and it represents a future-focused city embodying innovation and progress. This new service from Qatar Airways is a key step in enhancing regional airline connectivity, an initiative aligned with Saudi Arabia’s Vision 2030.

Etihad Airways will start flying non-stop four times a week from 23 April 2024 to Bali. Conveniently timed to connect with flights from across Etihad’s growing global network, guests will arrive at the island’s Ngurah Rai International Airport (DPS) refreshed and ready to transfer to their resort. Antonoaldo Neves, CEO of Etihad Airways, said: “We are thrilled to announce our first-ever flights to Bali. This exciting development follows closely on the heels of our dynamic Summer 24 schedule, reinforcing our dedication to expanding our network in tune with the needs of our customers so they can travel to their desired destinations in comfort and style. “Bali is the quintessential tropical escape, enchanting travellers with its verdant surroundings, vivid culture, and dreamlike beaches. From jade-green rice terraces to pristine white sands, the island balances exquisite beauty with deep tradition, offering a bewitching escape for those looking for tranquility and excitement alike. “We have timed the flights so guests can even enjoy a long weekend if they choose. We can’t wait to go there.” Visitors travelling from Europe and North America will also find the timings convenient for combining their trip with a stopover in Abu Dhabi to enjoy the legendary hospitality and remarkable attractions of the UAE’s capital. Etihad will operate flights to Bali four times a week on Tuesdays, Thursdays, Saturdays, and Sundays, flying its state-of-the-art Boeing 787-9 Dreamliner, featuring the airline’s award-winning service, delivering a comfortable and enjoyable travel experience year-round.

Qatar Airways landed its first resumption flight at Yanbu, the airlines’ eighth connection in the Kingdom of Saudi Arabia. The non-stop service will operate two weekly flights on Wednesday and Sunday. To mark the resumed operations, passengers onboard the aircraft received special menu cards with exclusive design that reflects the distinctiveness of the occasion. Upon touchdown at Prince Abdul Mohsin bin Abdulaziz International Airport, water cannons saluted Qatar Airways flight QR1216 with showers of affection, signifying the renewed connection between Yanbu and Doha. Qatar Airways Group Chief Executive, Engr. Badr Mohammed Al-Meer, said: “We’re pleased to welcome Yanbu back into our extensive network, comprised now of eight Saudi cities. This highlights our commitment to increasing travel options for passengers in the Saudi market, which remains one of the key global markets for Qatar Airways. We look forward to connecting travellers to and from Yanbu to over 170 destinations across the globe, while offering them an unrivalled travel experience onboard our state-of-the-art aircraft and through our multiple award-winning hub, Hamad International Airport.” Offering two weekly flights to Yanbu, the new route aims to facilitate both business and leisure travel, further reinforcing Qatar Airways’ dedication to connecting travellers from six continents to some of the most sought-after destinations across Saudi Arabia. The addition of Yanbu operations compliments the airlines’ over 120 weekly flights to eight Saudi cities including AlUla, Dammam, Gassim, Jeddah, Medina, Riyadh, and Taif, Yanbu. Located on the Western Coast of Saudi Arabia, Yanbu, a coastal gem on the Red Sea, is renowned for its rich history, archaeological sites, and serene beaches. Known as the “Capital of Diving”, Yanbu represents a haven for all divers thanks to the vibrant underwater world …

dnata has partnered with Malaysia-based Batik Air, formerly known as Malindo Air, to bolster the airline’s newly launched route between Dubai and Kuala Lumpur. Batik Air began operating four weekly services from Dubai to Malaysia’s capital city in November 2023. This marked the airline’s second route launch in the Middle East this year, following its successful introduction of flights between Jeddah (KSA) and Kuala Lumpur in August. dnata Representation Services will act as the airline’s general sales agent (GSA) in the UAE, providing a comprehensive range of travel services and local infrastructure for sales, marketing, and distribution support. Drawing interest from UAE-based travellers, Batik Air has introduced attractive fares starting at AED 1,299 for Economy Class and AED 3,499 for Business Class return flights. Simon Woodford, Vice President Global Air Services at dnata Travel Group, commented: “The reopening of Asia has sparked a rising trend in travel from the UAE, with a growing number of people seeking to explore the diverse landscapes and cultures of the continent. In Malaysia, cosmopolitan Kuala Lumpur and the beautiful coastlines beyond – including Langkawi – are increasingly popular. We are delighted to support Batik Air locally, as it opens more options for travel between the UAE and Malaysia.” Datuk Chandran Rama Muthy, Group Strategy Director of Batik Air, added: “Malaysia is rapidly gaining recognition as a vibrant destination, known for its natural beauty, cultural richness, and warm hospitality, with a growing significance for business partnerships and cultural exchanges. With the launch of our direct flights from Dubai to Kuala Lumpur, travellers now have easier access to explore the country. Whether planning a leisurely getaway, a family vacation, or an important business trip, our affordable …