Category Archives: Aviation

RwandAir to add Gatwick to its network from May 2017

rwandair-logo (640x480)

RwandAir, the national carrier of the Republic of Rwanda, will commence three weekly flights to London Gatwick International Airport, in the United Kingdom effective 26th May, 2017. London, one of the world’s leading financial centers becomes RwandAir’s first European and second long haul route. The destination will be served by the newly acquired state of the art Airbus A330 fleet in a triple class configuration with inflight connectivity. “We are delighted to enable new and seamless connections between London and the whole of our network offering our esteemed customers a differentiated product in terms of comfort, good customer services and affordability,” said John Mirenge, the Chief Executive Officer of RwandAir. RwandAir has already announced that flights to Mumbai, India and Harare, Zimbabwe will commence in the first week of April 2017. London, will be RwandAir’s twenty second (22) destinations.

Read More »

Etihad offers pick and drop for laptops and tablets on US flights

Etihad--logo

In the wake of recent US & UK ban on certain types of electronics, Etihad Airways has released a statement to make travelling at the concerned airports convenient. The statement from the airline said, “To avoid inconvenience, guests are encouraged to power down and pack prohibited items in their checked baggage at their airport of origin. Any such electronic devices will otherwise need to be surrendered and placed in padded envelopes at Abu Dhabi, and securely placed in the baggage hold for collection on arrival in the US. All of our flights have mobile and Wi-Fi connectivity so people can use compliant cellphones on board, and there is also free Wi-Fi at our hub in Abu Dhabi to cater for passenger requirements, when they are waiting for their connecting flight.”

Read More »

US, UK restrict electronic items in cabin from some airports

electronics

US government has announced restrictions on the type of electronic items that could be carried onboard flights to the US from certain airports, reveals a statement from IATA. Even the UK government has announced changes in its aviation security measures on selected inbound flights to the UK that restrict the size of electronic items that may be carried by passengers in the cabin. In a statement, the UK government has said that flights from Turkey, Lebanon, Egypt, Saudi Arabia, Jordan and Tunisia would be affected by these restrictions. A Q&A and factsheet available on the US Department of Homeland Security website reveals that passengers flying to the US directly from the named airports — Queen Alia International Airport (AMM), Cairo International Airport (CAI), Ataturk International Airport (IST), King Abdul-Aziz International Airport (JED), King Khalid International Airport (RUH), Kuwait International Airport (KWI), Mohammed V Airport (CMN), Hamad International Airport (DOH), Dubai International Airport (DXB) and Abu Dhabi International Airport (AUH) – should allow extra time at the airport. IATA calculations show that this ban will impact about 393 scheduled passenger flights per week, equivalent to about 2.7 % of the total international scheduled passenger flights to the UK. In the US, it would affect 350 scheduled flights a week, equivalent to about 2% of total international flights.

Read More »

Emirates introduces laptop and tablet handling service for US flights

Emirates-Airlines-Logo

Emirates has introduced a new service to enable customers to use their laptops and tablet devices until just before they board their flights to the US. Emirates customers travelling to the US via Dubai will be able to utilise their laptops and tablet devices on the first part of their journeys, and also during transit in Dubai. They must then declare and hand over their laptops, tablets, and other banned electronic devices to security staff at the gate just before boarding their US-bound flight. The devices will be carefully packed into boxes, loaded into the aircraft hold, and returned to the customer at their US destination. There will not be any charge for this service. Passengers on US-bound flights starting their journeys in Dubai are encouraged to pack their electronic devices into their check-in luggage in the first instance, to avoid delays. Customers should be aware that there will be a detailed search of all hand baggage on non-stop flights to the US from Dubai. They should therefore declare their devices before the search, or ensure their electronic devices are packed into their check-in luggage in the first instance. Sir Tim Clark, President Emirates Airline said: “Our aim is to ensure compliance with the new rules, while minimising disruption to passenger flow and impact on customer experience. Our new complimentary service enables passengers, particularly those flying for business, to have the flexibility to use their devices until the last possible moment. Once on board they can still stay connected on their mobile phones. Our historical data shows that on Emirates’ US flights, 90% of passengers using our onboard mobile and Wi-Fi connectivity services do so via their smart phones. Only …

Read More »

New baggage rules at Dubai Airports

dubaiairports

Under a new rule at Dubai Airports, bags without flat surfaces will be rejected at check-in effective from March 8, 2017. Dubai Airports has advised all airlines operating into DXB of the imminent change and has updated its website, mobile app and signage across the airport to help raise awareness. The rule is aimed to improve service, reduce the risk of mishandling and enhance the performance of its check-in and baggage operation at Dubai International. “Dubai International provides some of the most sophisticated baggage systems in the world,” said Ali Angizeh, Vice President of Terminal Operations at Dubai International. “However, even the most technologically advanced systems can be disrupted by irregular shaped or oversized bags. Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams. These jams can shut down sections of our system, delay baggage delivery to the aircraft and inconvenience our customers.” “We are trying to get the message out there as much as possible,” added Angizeh. “Passengers, who show up at the airport with non-compliant baggage, will also be given the option to have it repacked in boxes for a fee.” Stretching 140 kilometres and covering a surface area of 75 football fields, DXB’s baggage handling system is among the largest in the world. It has 15,000 trays and is powered by 21,000 motors. DXB handled approximately 9.3 million bags in January this year. A bag spends an average of 29 minutes in the baggage system at DXB.

Read More »

Maiden A380 at DWC airport

korean-air-a380-at-dwc

Dubai World Central (DWC), Dubai’s second international airport, achieved a new milestone when it welcomed its first scheduled A380 passenger flight – Korean Air’s flight KE9951 from Incheon International Airport in South Korea. The flight was the first of series of scheduled charter flights the carrier will operate to DWC in addition to their existing scheduled operations at Dubai International. The scheduled charter operations serve seasonal demand for Dubai cruise. The first flight was given a traditional water salute on arrival. DWC welcomed a total of 850,633 passengers in 2016 and is currently served by 27 passenger carriers, operating an average of 108 flights weekly to 44 international destinations.  

Read More »

World’s fastest Wi-Fi at Dubai Airport

dubaiairports

Dubai Airports has launched the world’s fastest free Wi-Fi connection at an airport to millions of passengers that travel through DXB each month. Named WOW-Fi, the service provides Internet connection up to 100mbps. This follows Dubai Airports’ launch of an upgraded free unlimited high-speed Wi-Fi connection across Dubai International (DXB) and Dubai World Central (DWC) in December last year. Commenting on DXB’s latest offering, Michael Ibbitson, Executive Vice President of Technology and Infrastructure at Dubai Airports said, “As the biggest international airport in the world, we are at the heart of many journeys across the globe. To support these travellers, late last year we have launched unlimited free high-speed Wi-Fi for our customers across our airports but our goal was to offer something they have never experienced at an airport before. With WOW-Fi, passengers will get a speed of up to 100mbps to enable them to quickly download or upload emails, pictures, videos and social media updates and then get on with enjoying the airport or connecting to their friends and family across the world.” “We are always looking at ways to enhance airport experience for our customers by introducing the latest and best in technology and constantly making improvements to our existing services and facilities. During the two months since the soft launch of WOW-Fi, the service has been enjoyed by an average of over 100,000 unique users per day. We are certain the WOW-Fi experience will impress the 89 million passengers we expect to welcome at DXB in 2017,” he added. The unlimited free Wi-Fi at DXB connects with just one click and offers speed that sets a new benchmark for airports globally. To ensure the speed and …

Read More »

Etihad Airways to launch A380 on Paris route

Bedroom in The Residence onboard Etihad Airways' A380 (468x640)

Etihad Airways is introducing its A380 on the Abu Dhabi-Paris route this summer as part of seasonal adjustments to the airline’s fleet deployment plan. Etihad Airways’ approximate one-way fare, including taxes and surcharges, in The Residence from Paris to Abu Dhabi is US$ 10,750; and Paris to Sydney or Melbourne is US$ 16,800. Featuring the carrier’s revolutionary The Residence – the world’s first three-room suite on a commercial airliner – the aircraft will operate on one of its twice-daily services to the French capital between July 1 and October 28. Paris becomes the airline’s latest A380 long haul destination following London, Sydney, New York and Melbourne. With the aircraft upgrade from a 328-seat Boeing 777, Etihad Airways is able to offer an all-A380 daily service from Paris to both Melbourne and Sydney via the airline’s Abu Dhabi hub. It will also support the strong connecting traffic to and from many cities across Asia and Australia including Brisbane, Perth, Bangkok, Chengdu, Ho Chi Minh City, Hong Kong, Jakarta, Manila, Shanghai, Seychelles, Chennai, Delhi and Mumbai, together with destinations across the GCC such as Bahrain, Doha, Jeddah and Muscat. Flight EY31 has a scheduled departure time from Abu Dhabi International Airport of 0215 hrs, arriving at Paris Charles de Gaulle Airport at 0750 hrs, with the return flight EY32 leaving the French capital at 1040 hrs, arriving in Abu Dhabi at 1930 hrs. (all times listed are local). Peter Baumgartner, Etihad Airways Chief Executive Officer, said: “Flying our flagship product to France with additional seat capacity helps fulfil growing demand and meet our guests’ expectations for an even greater travel experience with unmatched luxury, comfort and service. “Paris is one of our …

Read More »

IndiGo adds Sharjah as 6th international destination

indigoairlines-e1444119563397-220x165

In order to strengthen its footprints in the Gulf region, IndiGo Airlines has added Sharjah to its international route, effective March 20, 2017. The airline will operate its new daily non-stop flights between Sharjah-Kozhikode-Sharjah and a second daily flight to operate non-stop between Sharjah-Thiruvananthapuram-Sharjah effective April 8, 2017. The introductory fares start as low as 243 AED for one way from Kozhikode to Sharjah. The new flights will cater to both leisure and business travellers. Sanjay Kumar, Chief Commercial Officer, IndiGo, said, “We are extremely pleased to expand our international network with Sharjah. Middle East has been an important market for IndiGo with rising business and tourism stemming from the gulf market. We are determined to provide the best travel experience to all those who wish to fly these destinations. We are looking at providing affordable fares on these new routes to our 6E travellers. We are now available on all Travelport platforms and interfaces reaching a vast number of travel agents around the globe.”

Read More »

Sylhet becomes flydubai’s third destination in Bangladesh

Sylhetwelcomesflydubai2

Dubai-based flydubai’s inaugural flight to Sylhet landed on March 15 and was greeted by a traditional water cannon salute. The flight marks the start of a four times weekly direct service between Dubai and flydubai’s third destination in Bangladesh, which will increase to six flights a week from May 16, 2017. Upon arrival, a flydubai delegation led by Sudhir Sreedharan, Senior Vice President Commercial for GCC, Subcontinent and Africa, was met by H.E. Rashed Khan Menon, Minister of Civil Aviation and Tourism, along with local officials from the Ministry of Finance, Ministry of Civil Aviation and Tourism, the Civil Aviation Authority and local members of Parliament. A traditional ceremony took place as the delegation disembarked the aircraft.The operation to Sylhet Osmani International Airport is in partnership with Bangladesh carrier Regent Airways. Sreedharan said: “We would like to take this opportunity to thank the Bangladeshi authorities for their support. We began operations to Dhaka and Chittagong in 2011 and have seen a strong demand for flights since. We are confident that our passengers from Sylhet will benefit from our direct and convenient flights to Dubai and beyond, via Dubai’s efficient aviation hub connecting over 200 destinations worldwide.” “We thank Regent Airways for their cooperation, and we look forward to the start of this partnership,” he added. Since it began flights to Bangladesh, flydubai has carried more than 1.5 million passengers between the two countries. The new service will see flydubai provide up to 27 flights a week to Bangladesh.

Read More »