Tag Archives: Wifi

Singapore Airlines (SIA) customers and staff will enjoy the most comprehensive free unlimited Wi-Fi access in the airline industry from 1 July 2023, when the service is extended to all travellers in all cabin classes, including Premium Economy Class and Economy Class. This enhanced Wi-Fi offering will be available virtually across the entire aircraft fleet1 and almost the entire global SIA route network. As a result, customers across all cabin classes will be able to stay connected with loved ones, work online, or keep up to date with the latest news or their social media feeds, even from 36,000 feet in the sky. To enjoy this service, customers must enter their KrisFlyer membership details at the point of booking through the Manage Booking online option, or at check-in. Non-KrisFlyer members may also sign up for their free membership online or on board their flight via the SIA digital content portal on their personal mobile devices to enjoy the complimentary in-flight Wi-Fi. Suites, First Class, and Business Class customers, as well as PPS Club members2 will continue to enjoy access to free unlimited in-flight Wi-Fi. Since February 2023, KrisFlyer members travelling in Premium Economy Class and Economy Class have enjoyed complimentary three- and two-hour Wi-Fi surf plans respectively. Mr Yeoh Phee Teik, Senior Vice President Customer Experience, Singapore Airlines, said: “In today’s increasingly hyper-connected world, high-speed in-flight Wi-Fi connectivity is one of the most important requirements for our customers. Giving them access to free unlimited Wi-Fi is yet another milestone in SIA’s continuous effort to offer an exceptional end-to-end travel experience. With this enhanced offering, our customers will be empowered to stay connected, entertained, and productive, even at 36,000 feet in …

Abu Dhabi Airports has announced its airport-wide rollout of ‘Super-Fi’ that will increase internet upload and download speeds to a maximum of 200 mbps per user at Abu Dhabi International Airport (AUH). The Super-Fi internet access, the fastest airport Wi-Fi service in the world, has been installed and tested throughout all three terminals. The move comes as part of Abu Dhabi Airports’ commitment to enhanced passenger experiences, as well as its journey of digitalisation and innovation. It will now provide millions of travellers with improved online connectivity. Bryan Thompson, Chief Executive Officer, Abu Dhabi Airports, said, “We understand just how important WiFi has become to the travelling public. At Abu Dhabi Airports, we value our customers first and foremost, placing a primary focus on their experiences while coming and going from the UAE’s capital. Access to fast internet is a crucial factor that makes a big difference for our travellers. Providing our customers with enhanced connectively services is in line with our vision of becoming the world’s leading airports group. We are proud to have rolled out ‘Super-Fi’ across the entirety of Abu Dhabi International Airport, free for all of our travellers. It is fast and reliable and allows our customers to keep in touch.  Technology is at the heart of our digital transformation strategy, and this improved internet infrastructure will open the door to further smart services and connected solutions.” In October 2018, Abu Dhabi Airports and Cisco signed an agreement that provides AUH with cutting-edge solutions that will support its digital transformation strategy, including operational efficiency, digital capacity and customer experience.