Tag Archives: travel advisors

Crystal cruise experiences launched its state-of-the-art booking engine, designed to streamline and enhance the booking experience for travel advisors. This groundbreaking platform went live on 1st August 2024, offering unparalleled ease of use, advanced features and robust support tailored to meet the needs of today’s travel professionals. With the launch of this sophisticated tool, Crystal aims to set a new standard in the cruise industry, making it simpler and more efficient for travel advisors to manage cruise bookings. The booking engine, seamlessly integrated into crystalcruises.com, offers a suite of resources designed to provide travel advisors with the flexibility, speed and reliability they need to serve their clients effectively. Key Features: • Intuitive User Interface: The new booking engine boasts a clean, easy-to-navigate design that simplifies the search and booking process. • Real-Time Availability: Advisors can access up-to-date information on cruise availability, suite categories and pricing. • Personalized Recommendations: The platform leverages advanced algorithms to provide cruise recommendations based on clients’ preferences and optional back-to-back voyage combinations. • Enhanced Support: A dedicated support team and comprehensive training resources ensure travel advisors can make the most of the new system. • Exclusive Promotions: Travel advisors can access special deals and promotions through the new booking engine. “Travel advisors are at the heart of our business, and we are committed to providing them with the best tools and resources available,” said Marett Taylor, Chief Sales Officer of A&K Travel Group. “Our new booking engine is a testament to our dedication to innovation and excellence. We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.” Training and Support To ensure a smooth transition, …

Accor announced the launch of HERA, Accor Travel Advisor Program – a new worldwide loyalty and rewards program exclusively for travel advisors. Available now at HERA.Accor.com, the new program includes more brands, more features, and more capabilities as well as an enhanced digital experience with easy and efficient online tools for booking, tracking and reviewing activity. Other key features of HERA include informative and educational resources on Accor’s participating luxury and luxury lifestyle brands and hotels – including those sitting within the global lifestyle collective Ennismore. The new program generously rewards travel advisors for bookings while allowing them to increase their productivity, performance, and client satisfaction. “We are beyond excited to introduce HERA, a competitive and differentiated program that delivers the capabilities, personalization and rewards that the travel advisor community both needs and wants,” said Pascal Visintainer, Senior Vice President Global Sales, Luxury & Lifestyle, Accor. “Our aim is to inspire loyalty among leading travel professionals, by equipping them with all the resources they need to seamlessly create bespoke luxury travel experiences for their clients and granting them valuable Reward Points to use freely on their own time. With easy-to-use tools for travel planning, an efficient booking system, and plentiful rewards, we are confident that HERA, and therefore participating hotels sitting within Accor’s Luxury & Lifestyle division, will be a top choice of travel advisors around the globe.” HERA takes Accor’s ability to support and recognize travel agents up a notch and replaces the Group’s former Famous Agents program, with all previous travel advisor data, history, and Reward Points seamlessly migrated to the new platform. Using their personalized HERA member ID, travel advisors will earn Reward Points with each room …