Tag Archives: travel

Emirates expands premium services in Saudi Arabia with launch of Chauffeur-Drive Service for First and Business Class passengers in Riyadh

Emirates has introduced Chauffeur-Drive Services (CDS) in Riyadh, further elevating the travel experience for discerning premium passengers arriving at and departing from King Khalid International Airport. Emirates customers travelling in First and Business Class will enjoy a stress-free, comfortable journey with a door-to-door experience that reflects the airline’s exceptional onboard experience and premium services. First and Business Class customers can request for CDS on any of the airline’s three daily flights to and from Riyadh. The exclusive service is complimentary for customers within a 100-kilometre radius of the airport. Excess Mileage will apply for areas beyond the served radius*. Emirates Chauffeur-Drive Services are currently offered in over 70 cities within the Emirates’ network. Emirates’ Chauffeur-Drive service can be booked through Manage My Booking option on www.emirates.com or Emirates’ call centres as well as through travel agents. Bringing a new level of comfort and luxury to Saudi Arabia. Emirates’ recent investments in its operations to the Kingdom underpin the airline’s commitment to bringing a new, heightened level of service and hospitality, both in the air and on the ground, for customers flying to and from one of Emirates’ most important markets globally.This includes a new dedicated lounge at King Abdulaziz International Airport in Jeddah. The US$5.4 million, 900-square-metre lounge located in the airport’s newest Terminal 1 welcomes 190 guests at any one time, with seating tailored to the needs of business and leisure travellers. In early October, Riyadh became Emirates’ first GCC destination to welcome the airline’s refurbished Boeing 777, offering passengers an all-new Business Class cabin and highly acclaimed Premium Economy seats. The four-class Emirates Boeing 777 offers 24 Premium Economy seats, giving customers the opportunity to treat themselves to a more spacious seat …

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Siddhalepa enters GCC with Sri Lankan authentic indigenous medical treatment and products

The first ever promotion of Sri Lankan Indigenous medical system, `Hela Wedakama` treatment was launched in United Arab Emirates by the leading Sri Lankan traditional Ayurveda company, Siddhalepa Ayurveda at Novotel Hotel, World Trade Center, Dubai. The launch was initiated by Siddhalepa Ayurveda Health Resort as the kick-off session of the awareness campaign of targeted the GCC region. A special promotional campaign is expected its widest reach with the assistance of Sri Lankan Airlines , the travel trade and travel media of the GCC region. The expectation of present international visitor has been expanded beyond the typical holidays and the travelling for medical purpose has become a boom at present. Thus, this initiative entails enormous `healthy` results for the medical-traveller who is exploring on alternative medical treatments. The main presentation of the session was conducted by Ayurveda Ratna, Mr. Asoka Hettigoda the Chairman and Managing Director of Siddhalepa Ayurveda Health Resort (As well as Hettigoda Group of Companies). Mr. Hettigoda explained how Siddhalepa grew from the grass-root level and entered the Switzerland first in 19….. Further, he added presently Siddhalepa has attracted visitors from various parts of the world while exporting its authentic Ayurveda products to more than 40 countries. Siddhalepa Ayurveda Health Resort aided by Siddhalepa Hospital is patronized by the visitors presently not only for their relaxation treatment but also medicament for various body abnormalities. The launch was well attended by about 45 persons comprising Arabian travel trade members and media based on the region. The Arabic travel trade members commended that they are happy to hear about the efforts to promote medical tourism by Siddhalepa this way effectively. Several travel companies added that Sri Lanka should continue …

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WTTC reveals pandemic’s heavy toll on women and youth in travel and tourism jobs

The World Travel & Tourism Council (WTTC), in collaboration with the Kingdom of Saudi Arabia’s Ministry of Tourism launched a new report revealing the stark impact of the pandemic on women and youth employment within the global Travel & Tourism sector. Almost 70 million people working in Travel & Tourism lost their jobs during the pandemic, but women and young people were disproportionately impacted because their roles were more likely to be in the worst affected areas such as hospitality and food services. While the sector has broadly seen a strong recovery, the ‘Social Trends in Travel & Tourism Employment’ report found it employed 42 million women and just over 16 million young people in 2022, notably lower than the 48.4 million women (-13%) and nearly 19 million young workers (15%) supported by the sector in 2019. While the sector remains a vital source of jobs for underrepresented groups, the report makes clear that more must be done to ensure an inclusive and equitable recovery. The report, which examines employment trends across 185 economies from 2019 to 2022, underscores the sector’s potential as a key driver of inclusive economic growth and social progress. It is critical that we learn from these hardships and implement measures to protect these groups from being disproportionately affected in future crises. According to the latest EIR data, in 2023, the Travel & Tourism sector’s GDP contribution rose by 29.1% above pre-pandemic levels, outpacing the global average, which remained 4.1% below. Yet despite this economic rebound, the social recovery continued to lag, particularly for women and young people who remain more likely to be stuck in informal, part-time, or low-wage roles without security or growth potential. Julia …

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Travel & tourism in Egypt injected a record E£953BN in the national economy last year

The World Travel & Tourism Council’s (WTTC) 2024 Economic Impact Research (EIR) revealed that the sector’s contribution to Egypt’s GDP grew almost 24% last year to reach a record E£953BN – nearly 21% ahead of the previous peak. The data also shows that across sector jobs, international and domestic visitor spending, the sector fully recovered last year to reach record-breaking levels. Domestic visitor spending grew almost 9% year-on-year to reach more than E£328.5BN, while spending by international visitors saw a strong 38.5% year-on-year growth last year, to reach E£470.4BN. Jobs supported by the sector grew almost 10% to reach more than 2.5MN, representing one in 12 jobs across Egypt. Although this is strong recovery, it continues to lag previous record job numbers for the sector, set 15 years ago in 2008, when job numbers reached 3.7MN. Julia Simpson, WTTC President & CEO, said; “Egypt’s Travel & Tourism sector has made an extraordinary recovery, surging past previous records, highlighting the sector’s resilience and its vital role in Egypt’s economy. “The Egyptian Government recognises the value of Travel & Tourism to the Egyptian economy and jobs, placing it at the forefront of the agenda, with a real focus on investment.” This year, the sector’s GDP contribution is forecast to reach almost E£988BN, accounting for 8.1% of Egypt’s economy. International visitor spending is anticipated to grow 6.2% to reach just under E£500BN this year, with domestic visitor spending expected to reach over E£340BN. Sector jobs are projected to grow 5.7% to reach 2.67MN, to account for almost one in 11 jobs in Egypt, although still below the previous peak.With the right government support, WTTC is forecasting that the sector could grow its annual GDP contribution to E£1.57TN by 2034, representing …

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Conrad Dubai named official hospitality partner for Arabian Travel Awards

The Arabian Travel Awards, now in its seventh year, has announced Conrad Dubai as its official hospitality partner. The prestigious event, known for recognizing excellence in the travel and tourism industry, is set to take place on Tuesday, November 12th, at the Conrad Dubai.  Michael Schmitt, General Manager of Conrad Dubai, expressed his enthusiasm, saying, “ I’m thrilled to partner with the Arabian Travel Awards. This event attracts the top leaders in the travel industry; it’s a perfect platform to showcase our unwavering commitment to providing exceptional experiences that reflect Dubai’s dynamic spirit.” Schmitt highlighted the strategic importance of the partnership, noting that it offers a unique opportunity to connect with key industry players, forge new partnerships, and solidify existing relationships. “By being a part of this event, Conrad Dubai contributes to promoting Dubai and the wider Arabian region as a premier travel destination. Bringing industry leaders together fosters collaboration and knowledge sharing. This aligns perfectly with Conrad Dubai’s mission of redefining what luxury hospitality means in this ever-evolving region and aligns perfectly with Conrad Hilton’s founding philosophy ‘to fill the earth with the light and warmth of hospitality,’” he added. SanJeet, Director, DDP Group, also shared his excitement about the collaboration, stating, “We are very happy to welcome onboard our hospitality partner Conrad Dubai for the seventh edition of the Arabian Travel Awards. Our awards have been evolving over the years to recognize the untiring efforts of the industry experts. In today’s travel, tourism, and hospitality landscape, there are many changes and new trends that have emerged. Applications are now open to vote for those in the industry who have been at the forefront of promoting and working to …

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Oman’s travel and tourism sector to contribute over OMR 3.3BN in 2024 to GDP

The global tourism body is forecasting that the sector will grow its GDP contribution to more than OMR 3.3BN in 2024, 7.6% of the country’s economy, and is projected to employ more than 206,000 people across the country, with one in fourteen people working in the sector. Domestic visitor spending is predicted to continue growing, to reach OMR 1.5BN, beating the 2019 level by just over 8%. Although international visitor spending is forecast to still be behind 2019 levels by OMR 142.3MN, it is expected to continue growing through 2024.  The World Travel & Tourism Council’s (WTTC) 2024 Economic Impact Research (EIR) unveiled a promising future for Oman’s Travel & Tourism sector. With strong government support and strategic initiatives, the sector is poised to not only recover but to reach unprecedented heights this year. According to the global tourism body’s latest research, in 2023 the Travel & Tourism sector’s GDP contribution surged by almost 35%, totalling OMR 2.8BN, and is on track to surpass previous records. The sector witnessed a robust job growth of 15%, now employing 191,500 individuals nationwide. Last year, international visitors injected OMR 1.1BN into the economy, a remarkable 69% increase from 2022, while spending by domestic travellers rebounded to OMR 1.4BN. Oman’s status as a top tourist destination in the Middle East is clearer than ever, thanks to strategic government investment and support. These efforts are not only rejuvenating the economy but are also setting the stage for further increases in international travel spending and overall economic contribution from the sector. Julia Simpson, WTTC President & CEO, said; “Oman’s Travel & Tourism sector is on the cusp of an historic revival in 2024. “The Oman Government is a strong support of Travel …

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GCC travellers have multiple options from Jamaica

The Jamaica Tourist Board has ambitious tourism plans, focused on expanding its reach in the GCC market. Recognizing the growing interest in Caribbean travel among GCC residents, the JTB is actively investing in targeted developing and growing the market to increase visitation figures. Travelers from the GCC can easily reach Jamaica through convenient flight connections via major airlines linking through the United Kingdom, the United States of America, and Canada. This connectivity provides seamless travel options for citizens and residents of the GCC looking to experience the beauty and culture of Jamaica. The residents of the Gulf Cooperation Council (GCC) countries are renowned as some of the most well-traveled individuals globally, constantly seeking new destinations and experiences fueled by their healthy disposable income. Their adventurous spirit and eagerness to explore make them ideal candidates to appreciate Jamaica’s allure. Passengers from the United Arab Emirates (UAE) have several airline choices for flights to its main airports in Montego Bay and Kingston. Emirates, Etihad Airways, British Airways, and Air Canada offer routes with convenient connections. Qatar Airways also provides suitable connections to major US airports such as New York, Miami, and Chicago, offering additional options for travelers from the GCC region. Other GCC countries can access Jamaica via connections through the UAE, enhancing accessibility to the island. “As part of our strategic vision, the Jamaica Tourist Board is committed to investing in the GCC market and enhancing awareness of Jamaica’s attractions among travelers in this region,” said Hon. Edmund Bartlett, Minister of Tourism of Jamaica. “We believe there is immense potential for increased visitation from the GCC.” “Jamaica is an ideal destination for citizens and residents of the GCC countries seeking a …

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AI set to shape the future of travel & tourism:  WTTC

New reports from the World Travel & Tourism Council (WTTC) and Microsoft highlights the transformative power of Artificial Intelligence (AI) and its role in shaping the future of Travel & Tourism. The final two reports of a series on Artificial Intelligence from WTTC entitled “Responsible Artificial Intelligence (AI): Overview of AI Risks, Safety & Governance” and “Artificial Intelligence (AI): Global Strategies, Policies & Regulations,” underscore a commitment to a digital future that prioritises safety, ethical considerations, and responsible AI adoption. Launched during the global tourism body’s participation at the UN General Assembly in New York, these reports mark significant milestones in WTTC’s mission to promote innovation and excellence in customer experiences through the safe and trustworthy integration of AI. “Responsible Artificial Intelligence (AI)” delves into the potential risks associated with AI deployment and offers strategies for establishing frameworks that promote transparency, accountability, and fairness. From addressing bias and discrimination to ensuring human oversight of AI systems, this report empowers organisations to harness the power of AI responsibly. In the fourth and final instalment, “Artificial Intelligence (AI): Global Strategies, Policies & Regulations,” WTTC provides a detailed overview of the AI ecosystem across key countries and international organisations. It shows how policymakers are navigating the AI landscape and shaping regulations and strategies to foster AI innovation, while ensuring its ethical and responsible use. Julia Simpson, WTTC President & CEO, said: “In a rapidly evolving landscape, AI emerges as a catalyst for positive change. The insights provided in these reports demonstrate that AI is not just a technological advancement; it is a strategic tool that can personalise customer experiences, drive sustainable improvements, and shape the future of Travel & Tourism. “AI is already being used across our …

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Global GDP impact predicted to exceed $11 trillion in 2024, travel & tourism set to break all records in 2024, reveals WTTC

The World Travel & Tourism Council (WTTC) is projecting a record-breaking year for travel & tourism in 2024, with the sector’s global economic contribution set to reach an all-time high of $11.1 trillion. According to the global tourism body’s 2024 Economic Impact Research (EIR), Travel & Tourism will contribute an additional $770BN over its previous record, stamping its authority as a global economic powerhouse, generating one in every 10 dollars worldwide.As the global sector soars past its pre-pandemic prosperity, WTTC expects 142 countries of 185 analysed will be outperforming previous national records. In partnership with Oxford Economic, WTTC’s latest EIR showcases a sector briming with opportunities, underpinning almost 348MN jobs globally. This represents an increase of more than 13.6MN jobs compared to its highest point in 2019. International visitor spending is expected to come within touching distance of the 2019 peak, to reach $1.89TN, while domestic tourists are forecast to spend more than in any year on record to hit $5.4TN. A look back on last year Despite economic uncertainties and geopolitical shake-ups, the Travel & Tourism sector is thriving. With an economic injection of nearly $10TN, the sector matched its pre-pandemic zenith, flexing its resilience and proving its critical role in the global economy. Representing 9.1% of global GDP at just over $9.9TN in 2023, Travel & Tourism’s financial footprint was the largest it’s been since the golden year of travel in 2019, trailing its peak by a mere 4%. The sector also bolstered its workforce by an additional 27.4MN, propelling the total to nearly 330MN jobs worldwide. International spending increased by 33.1% to reach $1.63TN, underscoring a vibrant comeback story for many countries around the world, with domestic …

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AI to help hospitality and travel industry: Mona Faraj

AI and technology seem to make waves in the industry, speaking at the recently concluded TTME’s International Women’s Day celebrations,  Mona Faraj Managing Director – HSMAI ME, CEO – ExploreTECH and Founder of Insight Out Consultancy shared the importance of technology and how it makes our work more efficient. A question she asked the audience was “how many of you came without using the google maps to the venue” to which she answered that a few years ago there may have been only a few hands but today in order to make our journey smoother we use the maps. “AI is there to make us better people, that’s what its all about and that’s my opinion. I think hospitality and travel industry, we are typically slow adopters of technology. Airline does it way before us and so does other industries but when it comes to hospitality and travel we are slow adopters. Yes, we are all about the human interaction and we are all about being hospitable as a human but AI or technology in general is there to make us spend our time on serving the guest versus doing all the transactional, time consuming activities that we do day in day out. Did anyone come here without using google maps? If we would have asked this question 15 or 20 years ago a few hands would have gone up.” She further reiterated that a recent article shared that even the watch industry is transforming so AI is moving in the same way but faster than we adopted to internet of things. She opined that in hospitality and travel there are so many technology providers that can help in different …

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