Seera Group has extended its long-standing partnership with Amadeus to adopt NDC. As the Middle East’s leading provider of travel and tourism services, Seera Group will join Amadeus’ NDC [X] program and implement the NDC-enabled Travel API solution to distribute richer airline products to its customers. It will allow the selling of new fares and services to customers that are only available via NDC. Customers are at the core of everything the Seera Group does, and integrating NDC efficiently within its workflow, online and offline, will help the group’s travel brands differentiate its offers with more relevant options, better fares and availability, as well as post-booking servicing capabilities. Speaking about the extension, Tarique Khatri, EVP at Seera Group, said, “Amadeus has been a long-term technology partner of Seera. We have been working together successfully to drive innovation in the region and provide our customers access to new, dynamic airline content that includes more tailored services. Amadeus has always been at the forefront of cutting-edge technology for our industry, and working together to implement NDC was a natural extension of this partnership. We are confident that NDC will help us personalize our offer, open up new opportunities to upsell, and really elevate our customer experience.” Bernhard Steffens, Senior Vice President of Business Travel Agencies in Europe, Middle East and Africa said, “For a brand like Seera Group that focuses on customer centricity, the adoption of NDC makes perfect sense. It will help add tremendous value to its travelers, and cement Seera’s place at the forefront of travel innovation in the Middle East. With NDC taking off in the industry, Seera Group understood it was the opportune time to partner with us …
Read More »TravTalk’s first digital conclave concluded with a resounding applause
The first TravTalk ME digital conclave themed ‘Reselling Tourism’ concluded yesterday with a record number of viewers from the Middle East and Asia. The first session included three personalities in the travel trade Nasir Jamal Khan, CEO, Al Naboodah Travel; Jamal Abdulnazar, CEO, Cozmo Travel; and Tarique Khatri, EVP Center of Excellence, Seera Group. They mentioned the importance of the industry to stay positive during these trying and challenging times as there will be a light at the end of the tunnel. The middle seat in the flight was one area that the viewers were interested in and Jamal Abdulnazar stated that now they have found a special ultraviolet beam that can destroy all viruses and all airports will have relevant methods to ensure a safe journey for the passengers. Tarique Khatri stated that they have seen a growth in domestic tourism in the kingdom of Saudi Arabia after they started the domestic flights and they have seen travellers requesting for lesser known cities which they have now included in their plans. Nasir Jamal khan added that the travel agents were kept busy when the travellers needed cancellations and refunds. They further stated that the travel agents were here to stay but the role will have to be more defined. They further reiterated that Travel insurance will now play a bigger role as destinations will make it mandatory to have one with certain clauses. The industry needs to stay positive during this pandemic times and when the travel will start flowing in as there will be a lot more in business. All three speakers requested the industry professionals to start selling now to see the industry grow.
Read More »TravTalk ME digital conclave to commence at 10am (UAE time) today
In just a few hours the first digital conclave – ‘Reselling Tourism’ with experts from the travel trade and hospitality sector will begin, organised by TravTalk ME today from 10am to 12.15pm (UAE time). For any query please contact Crisna de Guzman at crisna.deguzman@ddppl.com or call +971505074618, +971554704200. The event will be moderated by San Jeet, Managing Director-DDP Group. This will be a perfect opportunity to learn about the middle east, the current situation, what is expected, how to recover, what will be the new trends to look out for etc. So pose all your questions and make the most of this platform to learn more about the sectors. Complimentary Registration for both sessions Tourism 2.0 the restart strategy and the new league of hotels. *Session one: 10am to 11am* *Tourism 2.0 – The new restart strategy* https://event.webinarjam.com/register/139/wy0z2blm *Session two: 11:15am to 12:15pm.* *The New league of Hotels* https://event.webinarjam.com/register/140/rymlob90 The perfect platform to engage with experts from the Middle East about the travel and hospitality industry with the new offerings post COVID era, how to cope with the pandemic and be safe whilst opening the UAE. The first session titled Tourism 2.0 restart strategy will focus on the key elements necessary to get back on track and the second will be focusing on the hospitality sector and its challenges and way forward. You can pose your questions as you enter to the expert panelists Jamal Abdulnazar CEO Cozmo Travel, Nasir Jamal Khan CEO Al Naboodah Travel, Tarique Khatri EVP Centre of Excellence, Seera Group for the first session and Ahmed Obaid Al Qaseer Chief Operating Officer Sharjah Investment and Development Authority (Shurooq), Alexander Suski Associate Vice President Sales & Marketing …
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