Tag Archives: smart services

The Federal Authority for Identity, Citizenship, Customs and Ports Security (ICA) showcased  6 innovative projects that reflect the authority’s leadership in the field of digital transformation and employing the latest technologies to develop the smart services system to meet the aspirations of customers and their current and future needs at the recently concluded GITEX Global event in Dubai. The list of projects that DEWA is participating in during the current edition of the exhibition includes 6 diverse projects, namely the Wired Your ID project, the Emirates Express Corridor, Smart Travel, Institutional Connectivity Services, Bureaucracy Zeroing Platform, and Digital Certification via Face Print. His Excellency Major General Suhail Saeed Al Khaili, Director General of the Authority, stressed that  the Authority’s participation during the current session of the exhibition is characterized by the diversity of its displayed projects, the quality and leadership of the innovative ideas it contains, and its continuous endeavor to delight the beneficiary customers, in addition to that it reflects the Authority’s constant keenness and clear vision to develop the service system according to the pulse of the customer, foresee the future, predict developments and prepare for them by creating development projects that contribute to supporting the security of society and make its members happy by providing flexible proactive services that support security. Controlling border crossings enhances the economic growth of the state and attracts entrepreneurs and those with talent and experience. His Excellency added that DEWA’s participation reflects the advanced level achieved by DEWA in the field of digital transformation and the development of the smart services system that is provided to customers, community members and those wishing to visit the country, work, invest and live in it, as …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has been named the best government entity in the emirate for the provision of ‘Smart Services’ by Abu Dhabi’s Smart Solutions and Services Authority (ADSSSA). The Institutional Maturity Index, which is rated by ADSSSA, assessed 24 of DCT Abu Dhabi’s ‘Smart Services’, with DCT Abu Dhabi’s Innovation and Smart Technologies Department scoring record maturity levels, topping 37 other government entities in the emirate. Representing DCT Abu Dhabi, Nawal Rashid Al Hassani, Executive Director, Strategy and Planning Sector, received the award during a ceremony organised by ADSSSA. Saif Saeed Ghobash, Undersecretary, DCT Abu Dhabi, said, “Available around-the -clock, our ‘smart services’ have helped to streamline DCT’s application-processing operations and elevate customer satisfaction, offering transparency and easy access for customers to contact us via smart phones anytime, anywhere. Striving to improve our online services and making them part of our daily operations, we have launched many important initiatives to develop our service system locally and globally.”