Tag Archives: Skytrax

Qatar Airways has become the first global airline in the world to achieve the prestigious 5-Star COVID-19 Airline Safety Rating by international air transport rating organisation, Skytrax. The announcement follows a detailed audit, carried out by the Skytrax team in December 2020, which assessed how effectively and consistently the airline’s stringent COVID-19 hygiene and safety standards and procedures are adhered to, from flight check-in to on-board aircraft. This included a full review of procedural efficiency checks, visual observation of hygiene and safety levels at all stages of the passenger journey, and on-board Adenosine Triphosphate (ATP) sampling tests to measure the potential level of contamination of contact surfaces. The achievement of the Skytrax 5-Star COVID-19 Airline Safety Rating is in addition to Qatar Airways’ home and hub, Hamad International Airport (HIA), recently being named as the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating in December 2020. Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker, said: “As an industry leader and the ‘World’s Best Airline’, as named by Skytrax, we are well-used to setting the standard for others to follow. We are delighted that our commitment to providing the most rigorous and comprehensive COVID-19 safety programme in existence within the global aviation community has been recognised with the Skytrax 5-Star COVID-19 Airline Safety Rating. “This achievement highlights the fastidious measures and procedures Qatar Airways have employed to safeguard the health and wellbeing of our passengers throughout the global pandemic to date, and follows HIA’s recent success as the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating. It also provides …

Hamad International Airport (HIA) has joined the top tier of global airports becoming the sixth airport in the world to receive the ‘5-Star Airport’ designation by Skytrax, the London-based aviation institute and the gold standard for conveying the passenger’s voice in airport and airline rankings. This makes HIA the first ever airport in the Middle East to earn this acclaimed title. The prestigious 5-Star Airport rating is awarded to airports achieving the highest, overall Quality Performance. The 5-Star Airport rating recognises those airports providing excellent facilities for customers combined with high quality airport staff service. Airport Quality ranking covers front-line areas for departures, arrival and transfer, including airport facilities, customer service, security, immigration, shop outlets and food and beverage facilities. The highest rating – five stars – has previously only been awarded to five other airports worldwide: Singapore, Seoul, Hong Kong, Tokyo-Haneda and Munich.