SIHOT launched SIHOT.PAYENGINE, a payment aggregator, to simplify payment processing for hotels and hospitality companies. SIHOT.PAYENGINE can manage multiple Payment Services Providers (PSPs) offering accommodation providers choice rather than being restricted to a single provider. By offering hoteliers a centrally managed payment system seamlessly connected to all SIHOT products and Services through which all data runs, businesses can achieve greater operational efficiencies, cost savings and improved security for finance and account departments. With SIHOT.PAYENGINE, hotels can facilitate the omnichannel payment experience to their customers across physical terminals or through ecommerce and payment apps, with the option to choose from a wide range of PSPs that match their preferences and cater to guests needs. Said Carsten Wernet, Chief Executive, SIHOT: “We created SIHOT.PAYENGINE to enable hoteliers to choose which PSPs they want to work with for their business model. We are one of few PMS on the market to be agnostic to payment providers. By providing this level of connectivity, now PSPs are reaching out to integrate with our payment engine to provide our mutual customers with an elevated level of service and experience that improves business operations. There is an increasing need for hotels to work with a wide range of PSPs today, taking into account a multitude of digital payment channels and regional payment platforms. With our Cloud Native API, PSPs can quickly connect to our payment aggregator to integrate into our complete product suite.” For hotels, the integration of PSPs in the PMS in this way means they can facilitate quicker checkout and billing processes using digital invoices and receipts, and ensure that customer payment data remains secure. SIHOT.PAYENGINE uses tokenistation to disguise credit card details on file …
Read More »SIHOT to help hospitality industry with latest technologies
SIHOT, a customer-centered technology solution managing various aspects of hotel operations, was launched recently at Dubai HITEC 2018. Developed by GUBSE AG in Germany, the solution helps local hoteliers to adopt latest technologies in the fast development and tech progress challenges in the hospitality industry. It combines different modules, from PMS and CRM, to self check-in terminal and web app for the guests, into one manageable application for hoteliers. With Dubai’s high ambitions to attract 25 million tourists by 2025 and the growing numbers of hotel rooms available (additional 155,000 by 2020), local hoteliers are looking for new ways to attract more guests. Having noticed the challenges of hoteliers in the Middle East, SIHOT has partnered with BizGate Marketing & Consultancies to help industry professionals enhance their guest experience. David Warren, Director, International Sales, SIHOT, siad, “We understand the challenges Middle East hoteliers are facing. We want to help them to manage everyday operation using just one complex solution, as well as staying ahead by adopting the latest tech trends.” Mohamad Masri, Managing Director, BizGate Marketing & Consultancies, said, “We’ve been observing the considerable growth of rooms supply this year and it’s the crucial time for hoteliers to optimise their operations and enhance their guest experience.”
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