Tag Archives: sign language center

VFS Global launched its first sign language contact centre for people of determination in the Middle East. This innovative service not only underscores VFS Global’s steadfast commitment to foster an inclusive environment but also highlights the company’s dedication to ensuring that all customers have equal access to their services, as part of our Diversity Equity and Inclusion programme of our Sustainability Strategy. The sign language contact centre is now available for our applicants in nine countries – Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and UAE. It provides information for visa services to Czech Republic, Denmark, Italy, Slovakia, Sweden, Switzerland and The Netherlands as part of the first phase of this projects’ implementation plan. How to access the sign language contact centre: Step 1 – Visit www.vfsglobal.com Step 2 – Navigate to the Contact Us page Step 3 – Click on the sign language widget Atul Marwah, Chief Operating Officer – Middle East & North Africa, VFS Global, expressed his enthu-siasm for the new service, stating, “We are truly excited to be bringing this solution to applicants, making information on our services and processes more accessible to all. Technology-backed solutions are the cornerstone of our operations, and this innovation, which makes our services and solutions more acces-sible, is amongst our proudest achievements. The service will be extended to provide visa service infor-mation for a further 17 destinations in the second phase, slated to be rolled out later in the year.” By introducing the sign language contact centre, VFS Global aims to bridge the communication gap for the Deaf and Hard of Hearing community, empowering them to access visa service information more easily and independently. This initiative is a …

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