Tag Archives: SIA

Singapore Airlines and Singapore tourism board conducts first agent interaction event in the desert

Last weekend, Singapore Airlines and Singapore Tourism Board hosted 126 travel trade partners from the UAE for a special desert safari as their first trade engagement for the year. Travel trade partners were able to enjoy from dune bashing, sand boarding, riding the camel and other memorable experiences amidst being with so many partners whom some met after many years. The event was graced by Consul General of the Republic of Singapore in Dubai Raziff Aljunied. Addressing the trade partners HE Consul General, “first of all I would like to thank all of you for the support that you have rendered to us and for accepting the invitation to attend today’s event put together by Singapore Airlines and Singapore Tourism Board. I would also like to inform that now Singapore is fully open and we are ready for business, it was a trying time for us with covid, but now we are coming back with a vengeance and you can also capitalise with revenge travel as we say, so continue to have Singapore as the top of the mind destination for your travellers.” “It is a pleasure to be back for a trade engagement activity which is of a very unique kind, this is the first time that we are conducting a desert safari trade engagement activity for the past six years, I have never done a trade engagement activity in such a setting. First of all a big thank you to all of you for bringing travellers from the UAE to Singapore. In 2022, Singapore opened in April for international vaccinated travellers without quarantine. So overall in 2022, we have received 6.3million visitors which is above our forecast.” Ashwin …

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Singapore Airlines and Travelport put NDC into action

Singapore Airlines (SIA) KrisConnect program, Travelport, a leading technology company serving the global travel industry and SIA have welcomed on board their first passengers whose tickets were booked using NDC technology. Star Cruise Travel Services, one of Travelport’s partner agencies for the implementation of NDC capability, made the NDC bookings through Smartpoint, Travelport’s agency desktop solution. The passengers took international flights, arriving into Singapore Changi Airport in early November 2020. “This is an important milestone for our industry and our partnership with Singapore Airlines as they work to leverage IATA’s New Distribution Capability (NDC),” said Kyle Moore, Head of Customer Strategy at Travelport. “We are grateful to our partner agencies for working with us as we bring this new technology to our customers.” “Singapore Airlines is pleased to be working closely with Travelport on our KrisConnect program. By leveraging new technology, SIA and our partners can better meet the evolving expectations of our customers. Expectations about how, where and when they can access information, their ability to quickly and efficiently execute desired actions, and the demand for greater personalization, are all influenced by their experience with companies beyond the travel sector. The KrisConnect Program, and the technology upon which it sits, is key to meeting those expectations, and SIA is pleased to be leading the change in Asia. This milestone achievement with Travelport is critical in ensuring the program’s success.” said Bryan Koh, Divisional Vice President E-Commerce and Distribution, Singapore Airlines. “NDC Booking is made easy via Travelport Smartpoint. We are now able to access more content and offers, all in a single workflow, maintaining our efficiency.” Said Lynn Ong, Assistant Vice President, Star Cruise Travel Services. ATPI International Board …

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