Tag Archives: Saudia

SAUDIA announced a new partnership with AlUla Club Company, to provide exclusive travel benefits for the company’s employees and affiliates. SAUDIA has been at the forefront of showcasing Al-Ula’s heritage and tourism through several high-profile initiatives, and this partnership builds on a rich history of collaboration between SAUDIA and the Royal Commission for AlUla (RCU). Signed by Wail Basaffar, Assistant Vice President of KSA Sales at SAUDIA, and Waleed Muath, Chief Executive Officer of AlUla Club Company, the agreement will offer special discounts and rates on domestic and international flights with SAUDIA, further enhancing AlUla Club Company employees’ travel experiences. Recently, Alula FM became the first radio station to be featured on SAUDIA’s In-flight entertainment system. The airlines has also played a key role in sponsoring AlUla Skies Festival in 2022 and 2023, which included a diverse range of sky activities such as hot air ballooning and drone displays, attracting a wider audience to the region. Additionally, SAUDIA sponsored the Richard Mille AlUla Desert Polo tournament in 2022, highlighting Al Ula’s cultural vibrancy. Earlier milestones included the 2021 launch of the “Museum in the Sky,” a first of its kind flight experience that showcased Al-Ula’s archaeological treasures. SAUDIA was also the first airline to introduce seasonal flights to AlUla in 2019, solidifying its highlighting its continued dedication to enhancing the region’s growth. Wail Basaffar said: “This partnership not only reflects SAUDIA’s commitment to expanding our network of collaborations but also builds on our long-standing relationship with RCU. As we continue to grow our fleet and enhance our travel services, we are excited to offer exclusive benefits to AlUla Club Company employees and further strengthen our enduring ties with the region.” Waleed …

SAUDIA announced the launch of its first direct flight to Medan, Indonesia, marking its second destination to the country following Jakarta. With four weekly flights scheduled from Jeddah and Madinah, this move aligns with SAUDIA’s commitment to bring the world to the Kingdom and contribute to the objectives of the Saudi Vision 2030, particularly those related to serving pilgrims and visitors to the Two Holy Mosques. SAUDIA celebrated the inaugural flight to Medan with a ribbon-cutting ceremony at Prince Mohammad bin Abdulaziz International Airport in Madinah. The event was attended by the Indonesian Ambassador to the Kingdom, Dr. Abdulaziz Ahmed, and the Assistant Vice President of KSA Sales at SAUDIA, Mr. Wail Basaffar, as well as relevant stakeholders. SAUDIA offers a range of services designed to elevate the guest experience, including digital platforms that allow guests to plan their journeys, complete necessary procedures, and access after-sales support. Additionally, SAUDIA provides on-site services at airports to expedite processes and ensure a seamless travel experience. SAUDIA’s international operations are continuously evolving to expand its market share and set new benchmarks in guest transportation, catering to tourists, visitors, and pilgrims. SAUDIA’s fleet of 144 aircraft plays a crucial role in supporting these efforts. Furthermore, SAUDIA is committed to increasing the volume of transit traffic between continents via the Kingdom, which is a key pillar of its strategic vision and new era.

SAUDIA has partnered with Mastercard to empower women entrepreneurs in the kingdom with Saudi Arabia’s first tech-inclusion and female-focused accelerator. Together, they will host three workshops in Jeddah, Riyadh, and Khobar, offering budding female entrepreneurs, aspiring leaders, and small business owners invaluable learning and networking opportunities. This season, SAUDIA and Mastercard are joining forces with Blossom Accelerator, The podcast adds to the 5,000 hours of content available on SAUDIA’s Beyond inflight entertainment system, offering a high-quality interactive experience with a diverse range of content suitable for various guest preferences and age groups in more than 16 languages. Additionally, a competition will be launched, inviting startups to present their business concepts at priceless.com/hervoiceS3 for a chance to win a one-year mentorship program by Blossom Accelerator. Essam Akhonbay, Vice President of Marketing at SAUDIA, said: “SAUDIA has been a pioneer in supporting women’s professional growth. By including ‘Her Voice’ on our in-flight entertainment system, we continue to champion women’s stories while enhancing our guests’ experience. Our Beyond entertainment system, with its extensive and interactive content, perfectly complements this initiative.” Maria Medvedeva, Country Manager, Saudi Arabia, Mastercard, stated: “Amplifying the incredibly moving stories of Saudi women from all over the Kingdom, Her Voice has serves as the clarion call for the recognition of excellence. With women being at the heart of the Kingdom’s transformation into a global hub of innovation and nerve center of regional entrepreneurship, it is vital that we share their inspiring narratives with the rest of the world. We aim to continue doing exactly that with the third season of the podcast series, working closely with Saudia to action lasting and meaningful change.” True to the spirit of the podcast, …

SAUDIA announced the addition of Phuket to its seasonal destinations, making it the second city in Thailand to join its network, following the capital, Bangkok. This expansion aligns with SAUDIA’s strategic objective to broaden its international flight network and bring the world to Saudi Arabia, leveraging its young fleet and enhancing its global competitive advantage. SAUDIA will commence flights to Phuket on 2 December 2024, offering 12 weekly round trips from Riyadh and Jeddah combined. Bookings will be available through SAUDIA’s website and mobile app. Operational preparations are currently underway at Phuket International Airport to ensure an exceptional service and seamless experience for all guests. The airline will deploy its state-of-the-art Boeing 787 Dreamliner aircraft on the routes between the Kingdom and Phuket. These Dreamliners are equipped with spacious seating, advanced inflight entertainment systems catering to diverse guest preferences, and other premium onboard services designed to enhance the travel experience.

SAUDIA continues to top the global list for on-time performance (OTP), achieving this milestone for the second time consecutively, according to a report by the independent aviation tracking site, Cirium, for July2024. The report indicates that Saudia has achieved an on-time arrival rate of 88.12% and an on-time departure rate of 88.15%, operating 16,503 flights across its network of over 100 destinations in four continents. His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group, said: “At Saudia Group, achieving a high OTP has been a shared objective, as it directly impacts guest satisfaction. We’ve successfully maintained it during this year’s peak seasons, a testament to the collaborative efforts of the entire Saudia Group and relevant stakeholders in the aviation industry. Sustaining our leadership in this area requires continuous dedication and resilience in overcoming the numerous challenges within the aviation sector globally.” In the coming years, Saudia will take delivery of 103 new aircraft, aligning with the airline’s strategy to double seating capacity, expand to new global destinations, as well as its commitment to bring the world to the Kingdom in line with Vision 2030.

SAUDIA retained its position as the global leader in July, with an OTP of 88.15% according to Cirium’s latest report. It further stated that  the CrowdStrike outage had less impact in the Middle East and Africa region. Affected airlines and airports were able to quickly resolve the situation and return to normal operations by using an alternative system for the check-in processes. King Khalid International Airport (RUH) secured the third-place position in the Global Airports category with an OTP of 83.27%.

SAUDIA announced the addition of Medan to its scheduled and regular flight network, making it the second destination in the Republic of Indonesia after the capital, Jakarta. The airline has allocated four weekly flights in both directions between Medan and both Jeddah and Medina, with operations starting on August 31. This step is part of its expansion efforts to connect the world with the Kingdom and to serve diverse guest segments. A meeting was recently held between Saudia and officials from Kualanamu International Airport in Medan to arrange for the operations and ensure readiness of services. The goal is to provide the best solutions to ensure smooth airport traffic and procedures. By adding Medina as a second destination in the Kingdom after Jeddah for the new Medan route, Saudia seeks to capitalize on the increasing demand. This move follows a recent agreement with Tibah Airports to increase operations and enhance the transport and service of Umrah and Hajj pilgrims, as well as visitors to the Prophet’s Mosque and Islamic historical sites. Saudia is committed to increasing its market share in the Hajj and Umrah sector, recognizing Indonesia as one of the largest Islamic markets for travel. These efforts also contribute to achieving the objectives of Saudi Vision 2030, aiming to host 30 million Umrah pilgrims by 2030. The expansion of Saudia’s destinations aligns with its largest fleet modernization and growth program. The fleet currently includes 144 aircraft, with plans to add 103 more in the coming years. This is complemented by numerous other initiatives aimed at enhancing the guest travel experience using the latest advancements in aviation.

SAUDIA has topped the list of global airlines for on-time performance, according to a report by the independent aviation tracking site Cirium for June 2024. The report indicates that Saudia achieved an on-time arrival rate of 88.22% and an on-time departure rate of 88.73%, operating 16,133 flights across its network of over 100 destinations on four continents. This achievement is particularly notable given that June is a peak travel month due to the Hajj and summer travel seasons. His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group, highlighted, “This accomplishment is a realization of our strategic goals to enhance operational efficiency and quality through continuous improvements in flight scheduling and the implementation of the best digital solutions and systems for operations management. Maintaining a high level of on-time performance requires significant effort, as it involves overcoming numerous operational challenges in the aviation industry, such as weather conditions, high temperatures, technical issues, and other airport-related factors. I express my gratitude to all Saudia employees for their diligent work in maintaining the national flag carrier’s operational excellence.” Saudia has consistently been among the top ten global airlines for on-time performance since last year, demonstrating its commitment to providing the highest standards of quality and air safety. Its operations are managed through the largest Integrated Operation Control Center (IOCC) of its kind in the Middle East, which operates within a comprehensive system involving all sectors and group companies. Additionally, the center utilizes the latest technologies for aircraft communications, ensuring smooth operations by monitoring all procedures related to aircraft takeoff and landing in real time at all domestic and international stations.

SAUDIA, has achieved positive growth in its operational performance for the first half of 2024, based on the latest performance report. The airline carried 16.3 million guests on both domestic and international routes, marking a 19% increase compared to the same period in 2023. This growth was supported by the operation of over 94,300 flights, including scheduled and additional services, representing an 11% increase. Additionally, Saudia recorded 287,200 flight hours, with an 11% rise compared to last year, while maintaining an exceptional on-time performance rate of 89.3%. In international operations, Saudia transported over 9.1 million guests, reflecting a 24% increase from the previous year, and conducted 42,000 flights, marking a 13% increase compared to the same period in 2023. The airline’s international fleet logged 199,000 flight hours, marking a 12% growth. Domestically, Saudia served more than 7.2 million guests, a 14% increase, with over 52,300 flights operated, recording a 10% rise. Domestic flight hours also grew by 9%, reaching 88,000 hours. H.E. Engr. Ibrahim Al-Omar, Director General of Saudia Group, stated: “In the first half of 2024, we successfully executed both our Summer and Hajj season plans. I extend my sincere gratitude and appreciation to all Saudia employees for their unwavering dedication, operational excellence, and exemplary on-time performance, which have greatly contributed to increased guest satisfaction.” Saudia’s high-quality operational performance is bolstered by its current fleet of 144 aircraft, which facilitates connections between the Kingdom and over 100 destinations across four continents. This extensive network supports various sectors, including tourism, business, sports, entertainment, Hajj, and Umrah. Looking ahead, Saudia is poised for unprecedented growth with two major agreements with Boeing and Airbus for the acquisition of 103 new aircraft over …

SAUDIA announced the appointment of two members of its senior leadership team to the International Air Transport Association (IATA)’s influential advisory councils. Mr. Faisal Sabbagh, Executive Vice President of Finance and Services at Saudia Group, has been appointed to the Industry Financial Advisory Council, while Mr. Abdulgader Attiah, Chief Data and Technology Officer at Saudia Group, has been appointed to join the Digital Transformation Advisory Council. The advisory councils focus on identifying innovative solutions to advance the aviation sector and provide recommendations for qualitative initiatives in key areas including digital transformation, security, aviation safety, and sustainability. Notably, H.E. Engr. Ibrahim Al-Omar, Director General of Saudia Group, serves as an elected member of IATA’s Board of Governors, the highest legislative body within the organization. In addition, he holds positions in both the Chair Committee and the Nominating Committee, playing a crucial role in overseeing and guiding IATA’s strategic direction. With these new appointments, Saudia’s representation in IATA’s advisory councils has now reached six members across six of the association’s nine councils. Previously, Captain Mohammed Dahduli, Vice President of Safety, Aviation Security and Quality at Saudia, was appointed to the Security Advisory Council; Mr. Marwan Niazi, Vice President Commercial Saudia Air Cargo Company, joined the Cargo Advisory Council; Mr. Mohammed Alsaied, General Manager of Strategies and Legal Compliance, became a member of the Legal Advisory Council; and Dr. Saleh Bukhari, General Manager of Sales and Distribution Strategies, was appointed to the Distribution Advisory Council. These appointments further affirm Saudia’s esteemed position and the trust it has within the global aviation industry. They also reflect the airline’s commitment to leading the industry forward through strategic expertise.