Tag Archives: Saudia

Saudi Arabian Airlines (Saudia), the national carrier of the Kingdom of Saudi Arabia, is entering into an agreement with Expedia Affiliate Network (EAN) in the launch of Saudia Holidays to offer tailored, world-class travel packages to the airline’s passengers. Saudia, which carried more than 29 million passengers last year, and has a network of 86 domestic and international destinations, is launching Saudia Holidays to provide exceptional value and choice across the Kingdom and internationally. Through its agreement with EAN, Saudia Holidays will offer travellers access to more than 260,000 quality hotel accommodations in over 29,000 destinations, including Makkah, Jeddah, Riyadh, Dubai, London, Paris and New York. It will access EAN’s full range of preferential rates and deals, creating competitive pricing for Saudia Holidays’ customers.  EAN was selected because of its worldwide accommodation portfolio, its dynamic packaging strengths and the flexibility of its technology, which includes the ability for travelers to pay for a hotel reservation at the time of booking or upon arrival. Also key was EAN’s ability to offer a fully outsourced, turnkey solution in collaboration with Bahrain-based travel technology and services specialist TCIG. Together, the businesses’ responsibilities include building and maintaining the Saudia Holidays ecommerce website; the fulfilment of air, hotel and vehicle reservations; the operation of customer call centres; and the delivery of outstanding service to all Saudia Holidays customers.f

Saudi Arabian Airlines (Saudia) has announced its decision to implement International Air Transport Association’s (IATA) New Distribution Capability (NDC) in a modular approach. Saudia has appointed TPConnects, a leading technology solutions provider, as its NDC distribution partner to manage the NDC standard platform. At Saudia, implementation of NDC is seen as a major Transformation project focusing on revenue drivers, major cost reducing programs and implementing ONE Order initiatives, beyond opportunities in distribution. NDC standards enable Saudia to offer our guests the opportunity to have a consistent shopping experience, including access to rich content, ability to buy ancillary products and services and to be recognized and receive personalized offers, wherever they shop for Saudia products, especially from the travel agents and Online Travel Agency channels. The introduction of NDC could help travel agents to improve the offering to the customer, to upsell additional services including branded fares or fare families which are of value to both the traveler and the corporation and create business process improvements.