Tag Archives: Saudia

SAUDIA successfully renews IATA Operational Safety Audit (IOSA) Certification

Saudi Arabian Airlines (SAUDIA) has renewed the IATA Operational Safety Audit (IOSA) certification. Created by the International Air Transport Association (IATA), IOSA is an accredited international evaluation system designed to assess the operational management and control systems of an airline. The biennial audit was conducted by a specialized international team accredited by IATA that reviews the safety and quality of airline operational processes. The audit included a review of the effectiveness of SAUDIA’s documentation of its safety procedures as well as an evaluation of the operational quality requirements and their practical application on the ground. In addition, the audit team went on scheduled flights, conducted field audits on all procedures followed during the flights, and ensured the safety and quality of operational processes besides studying the detailed operations across various relevant divisions, and it included eight sectors and operational locations: safety and quality systems, flight operations, flight dispatch, aircraft engineering and maintenance, cabin operations, ground operations, cargo operations, and aviation security. Captain Ibrahim S. Koshy, CEO of SAUDIA, expressed his pride at SAUDIA’s success in passing the audit with excellence as well as on the positive observations of IATA regarding the accuracy of the safety procedures and operational quality at SAUDIA. He said that safety procedures are part of SAUDIA’s daily operational processes and that this recognition is not the first and will not be the last, as the national air carrier has received numerous commendations from international air transport organizations. “SAUDIA applies and prioritizes strict internal procedures for the safety and quality of its operations. Passing the audit at this advanced level and receiving the best safety and operational quality reports have been made possible by the efforts of …

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Etihad Airways codeshares with Saudia

Etihad Airways and SAUDIA, announced a new reciprocal loyalty agreement, expanding on the existing codeshare deal between the two airlines. Members of the Etihad Guest and ALFURSAN programmes can now earn and redeem miles on flights across both carriers’ networks. Loyalty programme members from both airlines will also be able to earn Tier Miles and Tier Segments, helping them progress to the next tier level faster. In addition, members will be able to earn miles on Etihad and SAUDIA codeshare flights. Terry Daly, Executive Director Guest Experience, Brand & Marketing, Etihad Airways, said, “As the aviation industry begins to restart and guests return to the skies, this partnership strengthens the airlines’ commitment to growing inbound business and tourism in their respective markets. It complements Etihad’s existing codeshare agreement with SAUDIA and opens more destinations for Etihad Guest members to earn and spend their miles through travel.” Khalid Al-Bassam, Chief Commercial Officer, SAUDIA, commented, “We are pleased to strengthen our partnership with Etihad through this latest agreement, which further builds on our shared history of successful collaboration. By offering our guests more opportunities to earn miles we are bringing greater value, flexibility and convenience to their travel experience, which will help fuel growth in demand and contribute to our goal of enhancing the Kingdom’s aviation and tourism sectors.” The partners are also re-launching their codeshare cooperation beyond each other’s hubs. Under this extensive commercial partnership, which has seen more than 110,000 passenger journeys facilitated over the past two years, SAUDIA has added its ‘SV’ code to 15 destinations on the Etihad network in Saudi Arabia, Asia, the US and Europe. In addition, Etihad has added its ‘EY’ code to SAUDIA destinations …

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Saudi Arabian tourism buoyed by domestic demand as it prepares to welcome foreign tourists

As Saudi Arabia forges ahead with Vision 2030, with tourism earmarked as a key economic driver, tourism and travel leaders from the Kingdom convened at the ATM 2021 Saudi Arabia Tourism Summit on the Global Stage to discuss the strategy’s positive repercussions for the country, its people, investors and millions of global travellers. Addressing a capacity crowd at the in-person ATM 2021, the region’s largest travel and tourism showcase, were Fahd Hamidaddin, CEO, Saudi Tourism Authority, Majed Alnefaie, Acting CEO of Seera, Captain Ibrahim Koshy, CEO, Saudi Arabian Airlines (SAUDIA), and Dr Afnan Al Shuaiby, Founder and CEO of FNN International and Chair of the Arab International Women’s Forum. The audience heard how Saudi Arabia is preparing to reopen its borders for foreign tourists imminently, and it is well on its way to realising its ambition for attracting 100 million tourists per year by 2030. Fahd Hamidaddin, CEO of Saudi Tourism Authority, discussed the Kingdom’s response to the coronavirus pandemic, having just opened up to international tourism in September 2019: “While the travel and tourism sector was paralysed globally, Saudi Arabia kept moving. Although the priority was to save lives, we were also committed to protecting livelihoods and saving jobs through our successful domestic tourism campaign, which resulted in a 33% increase in spending, hotel occupancy was at 50%, and the number of Destination Marketing Companies (DMCs) within the Kingdom increased from 17 to 93.” Discussing the outlook for SAUDIA, CEO Captain Ibrahim Koshy said, “There are many things taking place in Saudi Arabia that will accelerate a return to profit for the airline. We will come out much leaner and stronger as a business, with expected profitability in 2024, …

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Saudi Arabian Airlines and Gulf Air ink codeshare for summer

Saudi Arabian Airlines (SAUDIA) and Gulf Air held talks to discuss their close commercial relationships and explore ways to build on the ties by establishing a codeshare agreement. Being the first two airlines that started operations in the Gulf Cooperation Council (GCC) region, SAUDIA and Gulf Air will cooperate to expand their footprints regionally and internationally by sharing their codes and offering guests the signature warmth of Arabian hospitality. The codeshare will further enhance seamless travel options for passengers of SAUDIA and Gulf Air, providing wider choices of domestic destinations in Saudi Arabia and other international destinations across each airline’s network. SAUDIA will place its ‘SV’ code on Gulf Air flights from Bahrain to Riyadh, Jeddah, Tbilisi, Sialkot, Faisalabad, Baku, and Multan. On the other hand, the agreement will see Gulf Air place its ‘GF’ code on SAUDIA flights from Riyadh and Jeddah to Bahrain, Abha, Jizan, Yanbu, Aljouf, Ha’il, as well as Tunis–Carthage airports. These codeshare operations will commence from the upcoming summer schedule of 2021. Commenting on the partnership, Captain Ibrahim S. Koshy, CEO SAUDIA Air Transport Company, said, “SAUDIA and Gulf Air are key partners in connecting guests on each carriers’ diverse route networks. Both airlines have a long history of partnership, in which this expanded codeshare agreement further enhances connectivity, convenience and flexibility for travelers.” For his part, Captain Waleed AlAlawi, Acting Chief Executive OfficerActing Chief Executive Officer, Gulf Air said, “The relationship between the Kingdom of Bahrain and the Kingdom of Saudi Arabia has always been strong on many fronts, and aviation is one of them. Gulf Air and SAUDIA are the pioneer airlines in the GCC with over 70 years of legacy. We look …

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Travelport and Saudia extend partnership

Travelport announced a new distribution agreement with Saudia (Saudi Arabian Airlines). Under the agreement, Travelport will continue to support Saudia by providing more than 68,000 Travelport-connected agencies servicing hundreds of millions of travellers around the world with real-time access to search, sell, and book its content and inventory. As the first global distribution system to manage the live booking of flights using the International Air Transport Association’s New Distribution Capability (NDC) technical standard, Travelport will further help Saudia by giving it the opportunity to display NDC-based airline content on its platform. Richard Nuttall, VP Sales at Saudi Arabian Airlines, commented on the new deal saying, “Travelport has been a valued partner to Saudia for many years. By continuing to work with Travelport’s global network, we will provide our loyal customers with greater access to our flights and open up significant new growth opportunities for our business.” David Gomes, Head of Middle East, Africa, Turkey and Pakistan, Air Travel Partners, Travelport, says, “With Saudi Arabia newly opened to tourism and visitors for growth, we are delighted that Saudia has chosen to expand its partnership with us. We are fully committed to supporting them with our travel commerce platform.”    

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Etihad and Saudia ink deal for 12 new codeshares

Etihad Airways, United Arab Emirates, and Saudia have marked the first anniversary of their commercial partnership by announcing 12 new codeshare routes to key destinations in Asia and Europe. Since signing their agreement in October 2018, the two airlines have placed their flight codes on each other’s services between Abu Dhabi and the Saudi Arabian cities of Dammam, Jeddah, Riyadh and Medina. Saudia has also added its ‘SV’ code to Etihad flights between Abu Dhabi and 12 more destinations – Ahmedabad, Belgrade, Brisbane, Chengdu, Chicago, Dusseldorf, Lagos, Melbourne, Moscow-Domodedovo, Rabat, Seychelles and Sydney. Etihad has placed its ‘EY’ code on Saudia flights to Peshawar, Multan, Port Sudan and Vienna. Under the deal announced today, Saudia will progressively add its code to Etihad flights between Abu Dhabi and 11 more destinations in nine countries- Amsterdam, Baku, Brussels, Dublin, Hong Kong, Kathmandu, Bangkok, Phuket, Nagoya, Tokyo and Seoul, significantly extending Saudia’s reach. Tony Douglas, Group Chief Executive Officer of Etihad Aviation Group, said, “The United Arab Emirates and the Kingdom of Saudi Arabia enjoy strong economic, diplomatic and cultural links, and the partnership between our two national carriers is a natural and productive extension of these ties. The increased collaboration we have announced today will deliver even more growth to both airlines, provide greater choice for our passengers and freight customers, and further strengthen the ties between our nations.” Eng. Saleh bin Nasser Al-Jasser, Director General, Saudi Arabian Airlines, commented, “Network growth and increased access to destinations provides our guests with greater flexibility and convenience. We are pleased to further enhance our collaboration with Etihad Airways and continue to support the growth in services and routes.”

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14 airlines to take part in CONNECT Middle East, India & Africa forum in Dubai

Set to be held from April 30 to May 1, CONNECT Middle East, India & Africa 2019 is expected to bring together airline specialists, aviation authorities, tourism boards, airports and tour operators, as well as other travel-related industry professionals. Fourteen airlines have already confirmed their participation at CONNECT Middle East, India & Africa – co-located with Arabian Travel Market 2019 and taking place at Dubai World Trade Centre. Senior network planning teams from Emirates, Etihad, flydubai, Air Arabia, Air Asia, EgyptAir, flyadeal, Ethiopian Airlines, Global Airways, Atlas Global, Germania, Mahan Air, Royal Air Maroc and Titan Airways will attend the inaugural route development forum. Throughout 2018, GCC airlines have added 58 new flight routes – focusing on areas of consistent and substantial growth – according to research from Colliers International – based on a sample of 10 airlines including Emirates, Etihad, flydubai, Salaam Air, Oman Air, Gulf Air, Saudia, flyadeal, Air Arabia and IndiGo airlines. Karin Butot, CEO, The Airport Agency, said, “2018 has been an exciting year for new flight routes both to and from the GCC, underscoring Dubai as the ideal location to bring together professionals from the aviation and tourism industry for the inaugural CONNECT Middle East, India and Africa forum. With up to 400 delegates, CONNECT Middle East, India & Africa 2019 will include unlimited one-to-one pre-scheduled appointments, a conference programme, panel discussions and airline and  industry briefings as well as an exhibition area dedicated to airports and suppliers.” Nick Pilbeam, Divisional Director, Reed Travel Exhibitions, said, “It is an ideal base for exploring some of the world’s most interesting and previously inaccessible corners of the world. And the GCC’s airlines are making it even easier with the …

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Etihad and Saudia sign codeshare deal

Etihad Airways and Saudia have announced a new codeshare partnership, providing customers with access to more than 40 leisure and business destinations in the home markets and across the world. The two carriers also announced plans for greater commercial cooperation in other fields, including frequent flyer programme benefits, cargo and engineering, and maintenance. The codeshare agreement was signed at Saudia headquarters in Jeddah by HE Eng Saleh bin Naser Al Jasser, Director General Saudi Arabian Airlines; Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group. They were joined by Jaan Albercht, Chief Executive Officer, Saudia; Ahmed Al Qubaisi, Senior Vice President – Government & International Affairs, Etihad Aviation Group and Ali Saleh, Vice President Alliances & Partnerships, Etihad Aviation Group. HE Al Jasser said, “The new partnership broadens aviation and transport links with the United Arab Emirates, building on the extensive aviation investment and strong foundation in the sector. The added network coverage enables our guests to benefit from added flexibility and convenience, as well as increase the benefits for members of both airlines’ frequent flyer plans.” The codeshare agreement will see Etihad Airways place its ‘EY’ code on Saudia’s flights to Abha, Al-Baha, Alula, Arar, Bisha, Dammam, Dawadmi, Gassim, Gizan, Gurayat, Hail, Hofuf, Jeddah, Jouf, Madinah, Qaisumah, Rafha, Riyadh, Sharurah, Tabuk, Taif, Turaif, Wadi-Ad-Dawasir, Wedjh, Yanbo and Abu Dhabi. Port Sudan, Tunis, Alexandria, Sharm el-Sheikh, Multan and Peshawar are subject to government approval. At the same time, Saudia will place its ‘SV’ code on Etihad flights to Baku, Chengdu, Ahmedabad, Nagoya, Tokyo-Narita, Dammam, Jeddah, Madinah, Riyadh, Belgrade, Seychelles,  Chicago-O’Hare and Abu Dhabi.  

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Mauritius officially on Saudi Arabian Airlines’ network from September 14

Jeddah-based national carrier of Saudi Arabia, Saudia (Saudi Arabian Airlines), will deploy its new Boeing 787-9 Dreamliner, known for its two-class configuration of 24 fully flat seats in Business Class and 274 seats in Guest Class, on its new route from Riyadh and Jeddah to the Republic of Mauritius beginning September 14, 2017. For the first time, the two nations will have regular scheduled flights, providing a seamless link between Mauritius and Kingdom of Saudi Arabia. Flight SV481 will operate from Riyadh to Mauritius, with a brief one-hour stop in Jeddah, three times a week. The total flying time to Mauritius will be 9 hours from Riyadh and 7 hours 20 minutes from Jeddah. Director General of Saudi Arabian Airlines, His Excellency Saleh bin Nasser Al-Jasser commented on the impending start of the new route, “The start of services to the island of Mauritius provides guests with a unique destination to visit. We thank the Government of the Republic of Mauritius and the civil authority for welcoming SAUDIA and extending their full support.”

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7 carriers from the Middle East suspend flights to Doha

In keeping with the recent instructions from the governments of UAE, Saudi and Bahrain, seven carriers from the various Middle East countries have suspended their services to Doha with effect from June 6, 2017 until further notice. Among these airlines are Royal Jets, Etihad, Emirates, flydubai and Air Arabia from UAE; Saudia from Saudi and Gulf Air from Bahrain. While Etihad, Emirates and flydubai suspended all flights between Dubai and Doha, Royal Jets suspended their services between Abu Dhabi and Doha and Air Arabia suspended their flights between Sharjah and Ras al Khaimah and Doha. Saudia has suspended its flights between Saudi and Doha and Gulf Air between Bahrain and Doha. So all customers who have booked tickets on any of these airlines for flying to Doha will have to contact the airlines for alternative options, which will include full refunds on unused tickets or free re-booking to the nearest alternate destinations. For detailed information, the relevant airlines can be called or their websites can be looked up.

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