Riyadh Air selects Saudi Ground Services Company through competitive bidding process in line with the airline’s preparations to commence operations by 2025. SGS will handle ramp and passenger terminal services for Riyadh Air’s domestic and international flights at King Khalid International Airport. Saudi Arabia’s new digitally native airline Riyadh Air, a PIF company, has appointed Saudi Ground Services Company (SGS), to provide ground-handling services and handle its passengers and ramp operations at King Khalid International Airport (KKIA) in the capital city. The Riyadh Air contract includes ramp and passenger terminal services for all its domestic and international flights at King Khalid International Airport (KKIA) in the city of Riyadh. The SGS contract will commence on the 1st of September 2024 and operate for 4.5 years (55 months), with an option to extend it for another two years. The full tender value, including the extension period, will be around SAR 1.5 billion (USD 400 million). The signing ceremony for the contract took place on 14 August 2024 at Riyadh Air office and was attended by Peter Bellew, COO of Riyadh Air, and Mohammed Mazi, acting CEO of Saudi Ground Services, along with key executives of the two entities. Peter Bellew, COO of Riyadh Air, said: Every day, we are entering into agreements which will keep us on course to becoming operational by 2025. The ground handling services are an important part of delivering our world-class premium services, which we know will set new benchmarks in the global aviation industry. We were impressed with SGS Company and are confident this will deliver what Riyadh Air needs at the KKIA. Commenting on the partnership, Raed H. Al-ldrissi, CEO of the Saudi Ground Services Company, said: I extend my …
Read More »Saudi Ground Services boosts digital transformation with SAP
Saudi Ground Services announced that its digital transformation with SAP is boosting the aviation sector’s USD 37 billion contribution to GDP. Saudi Vision 2030 is rapidly developing international business and tourism connections, underpinned by the aviation sector, which supports 594,000 jobs and USD 37 billion to GDP in the Kingdom, according to the International Air Transport Association (IATA). As the Kingdom’s aviation market grows, Saudi Ground Services, which serves 670,000 flights per year for more than 90 airlines and 100 million passengers, needed to operate in real-time. Saudi Ground Services implemented the S/4HANA real-time business suite and Success Factors human experience management suite for over 12,000 employees. Now, Saudi Ground Services has access to customised airline invoices, integrated flight schedules to automate sales orders, as well as localised payroll solutions. “The Saudi Ground Services Company is asserting its market position within Saudi Arabia, in 2020 and beyond, through operational excellence capabilities,” said Capt. Fahd Cynndy, CEO, Saudi Ground Services. “Technology is positioned as a core enabler moving forward our strategy, and SAP facilitated the transformation journey by automating human resources processes, flight data, sales orders, sourcing and contracting for over 200 tenders per year.” Saudi Ground Services is also embracing its customer centric approach through augmented reality and mobility solutions, on-flight live services, strategic sourcing, automated financial postings, and predictive analytics. Remarking on the success, Saudi Ground Services has won an SAP MENA Quality Award, which recognise the region’s top digital transformation initiatives, in the “Business Transformation” category. “Saudi Arabia’s aviation sector is evolving with traveller demands, technology advancements, and global growth,” said Taha Al Madani, Head of Customer Office, SAP Middle East North. “Saudi Ground Services shows how aviation …
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