Tag Archives: Sabre Corporation

Al Ghazal Travel, a leading travel agency in KSA, has appointed Sabre Corporation as its technology partner to support its expansion strategy, provide more personalised travel services and improve customer satisfaction. Under this agreement, Al Ghazal Travel will have access to Sabre’s marketplace of more than 420 airlines, 750,000 hotel properties and hundreds of tour operators, rail, car and cruise providers, enabling it to sell personalised travel packages from suppliers all over the world. The agency accesses the marketplace through the new Sabre Red Workspace (nSRW), which makes it simple to shop, book and manage travel content. “We started in KSA in the seventies and are known for our uncompromised level of service and passion for technology,” said Ahmed Taleb Al Ghazal, General Manager, Al Ghazal Travel Agency. “Today, we are eyeing regional expansion and wanted a reliable partner to help us thrive and grow; Sabre has the right innovative technology, global expertise and dedicated team to help us achieve our ambitious plan.” “Al Ghazal Travel is a dynamic agency with the potential to tap into the region’s huge increase in travel demand,” said Ramzi Al Qassab, Regional Commercial Director and Global Partners, STNME. “Sabre’s worldwide network of travel suppliers will help Al Ghazal to offer a wealth of choice to its travellers, spearheading it towards competing with the industry’s global players.”

Rehlat, an online travel agency, has renewed a long-term agreement with Sabre Corporation to continue using its technology to power its online platform, Rehlat.com. For the past two years, Rehlat has been using Sabre’s technology and travel management services to help increase its online conversion performance, grow revenue, improve customer satisfaction levels and personalise its services offered to customers. “We have witnessed strong double-digit growth since we launched in 2015,” said Bader Al Bader, President and Founder, Rehlat. “Sabre’s global expertise in online travel, impressive dedication and cutting-edge technology have enabled us to succeed in a highly competitive marketplace and tap into the growth of the online travel industry. We have also used Sabre’s APIs to roll out new capabilities in mobile to meet the growing expectations of our tech-savvy travellers.” “Consumer behaviour is rapidly changing in the region, and this is fuelled by personal technology that is faster and more accessible,” said Raymond Vrijenhoek, Vice President, Sabre Travel Network Middle East. “Online travel agencies have been quick to respond to this, using the latest web service and API technology to give travellers what they want – the right product at the right time and in the right context. Rehlat shares our passion and trust that technology can simplify the complexity of today’s travel.”  

ITL World signed a new agreement with Sabre Corporation according to which Sabre will enable the TMC to continue fuelling its global expansion strategy. The TMC will also benefit from the new version of the Sabre Red Workspace, which was designed to help agents offer a greater experience and more personalisation to travellers. “We chose Sabre as its innovative technology has proven to better support our objectives, which include delivering the highest level of service to our customers,” said Dr. Siddeek Ahmed, Chairman and Managing Director, Eram Group/ITL World. “Sabre’s understanding of the latest technology trends and traveller behaviours has been essential in our expansion in the Middle East. It has helped us to truly understand the needs of the Middle Eastern traveller, enabling us to deliver an unrivalled service to our large customer base. Sabre’s new platform will help us to meet the growing demands of our travellers globally, who demand and expect increasingly personalised itineraries and a seamless travel experience.” With 39 fully-owned/operated offices across Asia, Middle East & Europe, ITL World, a member of the Eram Group already enjoys a successful relationship with Sabre, will continue to access Sabre’s broad portfolio of technology solutions, including the latest mobile, data analytics, personalisation and automation capabilities. Sabre plays a critical role in enabling ITL World to increase productivity and achieve its growth objectives. Its new Sabre Red workspace was developed to meet the changing needs and expectations of travellers – a modern technology platform built around its core GDS infrastructure that provides a greater choice of services to customers. Sabre has also integrated its Dev Studio APIs – which provide market data, fare trend information, travel seasonality and alternative …

Travel management company, ITL World signed a new agreement with technology provider Sabre Corporation.  Under the new agreement, Sabre will enable the TMC to continue fuelling its global expansion strategy. With 39 fully owned/operated offices across Asia, Middle East & Europe, ITL World, a member of the Eram Group already enjoys a successful relationship with Sabre, will continue to access Sabre’s broad portfolio of technology solutions, including the latest mobile, data analytics, personalisation and automation capabilities.  The TMC will also benefit from the new version of the Sabre Red Workspace, which was designed to help agents offer a greater experience and more personalisation to travellers. “We chose Sabre as its innovative technology has proven to better support our objectives, which include delivering the highest level of service to our customers,” said Dr. Siddeek Ahmed, Chairman and Managing Director, Eram Group/ITL World. “Sabre’s understanding of the latest technology trends and traveller behaviours has been essential in our expansion in the Middle East. It has helped us to truly understand the needs of the Middle Eastern traveller, enabling us to deliver an unrivalled service to our large customer base. Sabre’s new platform will help us to meet the growing demands of our travellers globally, who demand and expect increasingly personalised itineraries and a seamless travel experience.” “ITL World has proven its position as a global player in a very short time,” said Ramzi Al Qassab, Commercial Director for GCC and global partners. “This agreement highlights the confidence ITL World has in Sabre’s expertise and technology to support its objectives and meet its diverse customer needs.”

TVS Travels, a travel management company in the Middle East, has reaffirmed a longstanding business relationship with global technology company, Sabre Corporation, to support its global growth, drive operational efficiencies and achieve a higher level of customer satisfaction. TVS Travels will continue using Sabre technology to manage its business operations including shopping, booking and managing travel for its clients, as well as leverage mobile, data and automation capabilities to provide clients with a better, more personalized travel experience.  The company will also benefit from a range of new features and capabilities when a new version of Sabre’s solution, Sabre Red Workspace, is launched next year. “Our ambitious expansion strategy will see us extend into regional markets and provide a new level of customer satisfaction and value throughout the travel journey,” said Dr. Hyder Ali, Chairman of TVS Hyder group. “Sabre’s technology gives us a distinct advantage over our competitors. Their deep understanding of the travel industry, its challenges and future traveler expectations equip us with the right tools and technologies to stay ahead of the game and anticipate traveler needs.”

Al Rajhi Aviation Company, a leading travel company in the Kingdom of Saudi Arabia, has signed an agreement with leading technology provider to global travel and tourism industry, Sabre Corporation, to expand its operation, deliver seamless travel experience and deploy their corporate travel strategy. Under this agreement, Al Rajhi Aviation gains access to Sabre’s broad portfolio of technology solutions, including its industry-leading Sabre Red Workspace agency solution; Sabre Red App Centre, the world’s first B2B online travel app marketplace, and the latest mobile, data analytics, personalisation and automation capabilities in addition to Sabre’s franchise solutions and the leading corporate travel solution- GetThere. Using these technology, Al Rajhi Aviation Company will be able to achieve their vision to delivering world class travel services to their customers. “The Saudi traveller is a high adopter of latest technology and expect an uncompromised level of service that is customized specially for him and can be accessed through the devices he uses,” said Daniel Naoumovitch, CEO, Sabre Travel Network Middle East. “Al Rajhi Aviation Company realizes the importance of deploying advanced technology to delivering personalized experience to the tech-savvy travelers and achieve travel excellence. We are proud to work with Al Rajhi Aviation Company to deploy new online, mobile, franchise and personalization solutions that will attain high level of satisfaction and customer’s loyalty. We are committed to support their expansion strategy and growth with latest technology and talented team to deliver products and solutions that meet their diverse customer needs and support their business goals.”

Sabre Corporation is launching a fast, design-led mobile experience to provide business travellers a simple way to book and manage in-policy travel on the go. The GetThere user experience gives them more self-service options and delivers an optimal search, shop and book experience whether on mobile or desktop. The GetThere team conducted hundreds of qualitative usability research sessions to evaluate what travellers and travel managers truly want and need out of an online booking tool. The newly redesigned GetThere applied the results to create a new modernized travel experience that empowers travelers to make smarter in-policy booking decisions. Other new GetThere features include: A simplified and responsive design, fully optimized for a mobile road-warrior An intuitive booking workflow powered by Sabre’s technology that is accessible and consistent on any device – desktop, tablet, and smartphone Sabre’s air merchandising capabilities to support airlines’ branded fares with existing travel policy “Today’s business traveler wants the convenience of self-service solutions. Our new traveler-centric design in GetThere puts the user first with new mobile capabilities and relevant content that’s essential for a smarter travel program,” said Wade Jones, interim president of Sabre Travel Network. “Travel managers and travelers will also have access to more content and the ability to differentiate various fare offerings from airlines including branded fares – helping business travelers get the exact services and features that they need to be productive.” With more airlines tailoring products for business traveler needs, corporations require an enriched marketplace of negotiated fares, amenities for a mobile workplace, and customization within the managed travel program. With the new GetThere, travel managers have more options to use fare rules to identify Out-of-Policy fares and control whether certain …

Sabre Corporation has launched its 2017 Technology Day series in the Kingdom of Saudi Arabia, offering a view into the top technology trends and innovations impacting the travel industry and what Sabre is investing in for the future.  The series started off with two dedicated sessions for travel companies in Riyadh, which were offered the opportunity to hear and discuss trends, challenges and opportunities shaping the future of travel in the Kingdom of Saudi Arabia and the region, including the important role of online, mobile, and personalisation. Other sessions were conducted around the Kingdom in Jeddah and Khobar. “Diversifying economies and investing in different industries are the best strategies to overcome the economic challenges we are facing in the Middle East,” said Daniel Naoumovitch, CEO, Saber Travel Network, Middle East. “The Saudi vision 2030 realizes the importance of the travel and tourism sector and its role to support the country’s GDP. Our investments and efforts in Saudi Arabia will continue to be aligned with the Saudi directions and it remains a priority for us to provide the industry’s stakeholders with latest solutions and innovations that will enable them to attract more customers, increase revenue and compete on a global level which will result in contributing to the success of this vision.” Naoumovitch also spoke about the latest trends, emerging technologies and Sabre’s investments in this field. He said:  “Mobile, online and emerging technologies such as virtual reality and artificial intelligent are having a profound impact on travel, and in the next few years, we’re going to see a lot of changes to how traveler’s needs are met. Saudi travelers are fast adaptors of latest technologies and they are leading the …

Sabre Corporation has signed a new agreement with the Kingdom of Bahrain’s national carrier, Gulf Air, to provide an expanded portfolio of core passenger services technology covering reservations, departure controls and all other aspects that touch passengers directly. For the past two decades, Gulf Air has been using SabreSonic core reservations and departure control systems to conduct the most critical services ranging from sales of tickets to checking in passengers on flights. “It is clearly evident that Gulf Air is enjoying much greater success and has a clear path for continued growth over the coming years,” said Dino Gelmetti, vice president Airline Solutions EMEA, at Sabre. “Sabre is proud to have played an integral role in its turn-around strategy by providing robust, reliable and flexible technology that forms an essential foundation for streamlining its operations, reducing costs and increasing revenue. We look forward to continuing to support Gulf Air in what continues to be an important and exciting period of change and growth.” Under this new agreement, Sabre will continue providing the latest developments and trends through its technology solutions to Gulf Air, giving the airline access to an expanded portfolio of progressive technologies including passenger re-accommodation, mobile concierge services, ancillary inventory and real time revenue integrity software. “We continue to invest in and focus on enhancing the passenger experience, and are doing so via a multi-faceted approach that includes cutting edge technology solutions to make the entire travel experience more convenient and comfortable for Gulf Air passengers,” said Gulf Air Chief Commercial Officer, Mr. Ahmed Janahi. “We are pleased to utilise an expanded range of solutions provided by Sabre, geared towards increasing passenger satisfaction and giving them greater control …

Sabre Corporation’s board of directors has appointed Sean Menke as President, CEO and a member of Sabre’s board, effective Dec 31, 2016. Menke will succeed Tom Klein, who has served as president, CEO and board member since 2013. “After an extensive search of qualified candidates, the board unanimously concluded that Sean is the right choice to lead Sabre. Since his arrival last year, Sean has demonstrated that his strong industry knowledge and expertise coupled with his decisive, results-oriented management style are an effective combination. These traits will help Sabre drive innovation as the travel industry’s technology leader and serve the needs of airlines, hotels, travel agents and travelers alike.  I look forward to working with Sean to make this happen,” said Larry Kellner, executive chairman of Sabre’s Board of Directors. Menke joined Sabre in October 2015 and currently serves as executive vice president of Sabre and president of Sabre Travel Network, Sabre’s largest line of business.  Under Menke’s leadership, Sabre Travel Network has won major new business opportunities, increased global market share and secured Sabre’s position as the leading global distribution system in three of its four major operating regions (North America, Latin America and Asia-Pacific), and successfully extended new multi-year agreements with many of its largest global travel management companies, online travel agencies and travel retailers.  In addition, he has led the innovation that enables the sale of more customized fares and ancillary products through Sabre Travel Network and strengthened the technology solutions that will be offered to travel agencies next year as part of the launch of the new Sabre Red platform.  Prior to Sabre, Menke served as CEO of Frontier Airlines and held senior executive positions at …