Tag Archives: Qatar Airways

Qatar Airways will introduce additional capacity to its two South American gateways from December 1, 2016, when the airline upgrades its existing aircraft operating on the route, a Boeing 777-200LR, to a Boeing 777-300ER. The upgrade to the Extended Range aircraft will provide an additional 99 seats per day from the airline’s capital in Doha to Sao Paulo and Buenos Aires. Qatar Airways’ existing aircraft operating on the route is the Boeing 777-200LR with 259 seats, which will increase to 358 seats. Commercial passenger traffic from the two cities to Qatar Airways’ network of more than 150 destinations via Doha provides travellers with some of the  shortest travel times from South America to popular destinations such as Bangkok, Shanghai, Hong Kong, Tokyo, Beirut, Singapore, Delhi and Maldives, and many other places can be conveniently reached via Qatar Airways’ Doha hub. All flights to South America feature three full meal services with three cuisine options in Economy Class, including vegetarian meals and complimentary beverages. In Business Class, Qatar Airways offers a bespoke dine-on-demand service where premium passengers can select a five course meal at their leisure. Qatar Airways’ Boeing 777 offers 42 seats in Business Class and 316 in Economy Class. The airline was recently voted World’s Best Business Class and features a state-of-the-art inflight entertainment system, Oryx One, with up to 3,000 options including the latest movies, TV series, music and games.

In a move to step up efforts to attract and welcome more visitors to the destination, Qatar Airways and Qatar Tourism Authority have signed an agreement with VFS Global in the presence of Qatar’s Ministry of Interior. The agreement paves the way for an efficient and transparent tourist visa application system. The agreement will enable Qatar to identify and implement the ideal visa solutions for its visitors, while capitalising on VFS Global’s expertise in developing multi-platform visa services, and Qatar Airways’ extensive international footprint. Qatar Airways and QTA will be working with VFS Global and MOI over the next months to establish the new tourist visa application process, after which full details of the new system will be announced. The steps taken are expected to increase Qatar’s openness ranking on the Travel and Tourism Competitiveness Index. Qatar Airways Group Chief Executive, H.E. Akbar Al Baker, said: “Qatar Airways has been bringing tourists to Qatar for nearly two decades and today’s announcement marks another milestone in our commitment to making Doha a world-class tourist destination. Qatar’s tourism industry is experiencing exponential growth and the visa advancements announced today will further support our country’s vision to invite and welcome visitors from around the world to experience all that Qatar has to offer. We look forward to welcoming more passengers on-board, at Hamad International Airport and into Qatar, as a result of today’s initiative. “I would like to sincerely thank the Ministry of Interior’s General Directorate of Nationality, Borders and Expatriates Affairs, and Qatar Tourism Authority for their partnership in making today’s announcement possible. This initiative is a great example of what we can accomplish by working together, and we have other initiatives …

Qatar Airways is embracing the spirit of Hajj by providing pilgrims with exclusive Hajj kits designed and assembled with items to assist them during their spiritual journey. The Hajj kits will be offered to all passengers travelling for pilgrimage on the airline’s flights to Jeddah and Medina during the Hajj season that started from August 26, 2016. The Hajj kits were first launched by Qatar Airways in 2015 and each Hajj kit includes items that are beneficial to pilgrims as they make their journey through the Holy sites. The kit contains a prayer counter, prayer beads, prayer mat, stone bag, socks and wet wipes, conveniently packaged in a bag that can also be used to carry shoes. Qatar Airways, Senior Vice President, Customer Experience, Rossen Dimitrov, said: “Qatar Airways’ flights to Jeddah and Madina offer convenient travel for those passengers who wish to make their Hajj pilgrimage. Qatar Airways introduced the Hajj kits as a way to provide pilgrims with items that would be of value to them during their religious journey and in recognition of the importance of this spiritual time. Providing our passengers with an exceptional journey is a priority for Qatar Airways, and we are delighted to be able to offer them a gift tailored to their specific needs while experiencing Hajj.” Qatar Airways operates four flights a day to Jeddah, and three flights a day to Medina starting from 1 September, from Hamad International Airport in Doha. Through its home base at the state-of-the-art Hamad International Airport, Qatar Airways connects passengers to more than 150 places around the world, providing pilgrims from across the globe with easy, convenient access to the Kingdom of Saudi Arabia’s Holy …

Qatar Airways’ Customer Experience team has announced the rebranding of its cabin crew recognition programme, Kafou — which means “job well done” — and the addition of colleague feedback to help recognise superior service as it happens onboard Qatar Airways flights. Kafou combines feedback from multiple sources and consolidates the data into a single system for easier processing, faster recognition of stellar cabin crew, and integration into the cabin crew performance system. Kafou elevates the former recognition programme for the benefit of Qatar Airways’ 10,000 cabin crew, with faster feedback loops and the ability for the Customer Experience leadership team to provide kudos and share customer – and now colleague – feedback. Customers can provide feedback via the “Tell Us” web form on the Qatar Airways website: http://www.qatarairways.com/qa/en/tell-us.page. Feedback is factored in to the cabin crew member’s review of overall guest experience delivery and is taken into consideration for their annual performance review and career progression path.

Between 2014 and 2015, first class passenger volumes for Emirates, Qatar Airways and Etihad Airways on the top 10 Origins & Destinations between Europe and Asia Pacific increased 67%, whilst business class traffic increased by 47%. This staggering growth in premium classes was complemented by healthy overall growth, with a 7% increase in passenger volumes across all cabin classes for these routes.Airports in the Middle East also noticed a shift in traveller habits: passenger traffic for flights between Europe and APAC going through Doha, Abu Dhabi and Dubai increased by 8%. This data was analysed by Amadeus IT Group’s Travel Intelligence team, and takes into account all bookings in the Amadeus system made via traditional and online travel agencies from across the globe. The figures come on the heels of Emirates and Etihad Airways both renewing their distribution agreements to sell their full range of fares to travellers worldwide through travel agents using Amadeus. Qatar Airways has had such an agreement in place since 2014. While the Amadeus distribution channel supports airline growth by providing the technology for them to partner with the world’s largest travel community, Amadeus Travel Intelligence enables airlines and other travel players to make effective use of data and analytics to improve the profitability of their business. Amadeus Travel Intelligence combines the latest big data technologies with rich data sources and a dedicated team of talented data scientists, to deliver unique and actionable insights into each airline’s business. This intelligence provides in-depth information for airlines to gain real insights into overall market dynamics, their own performance and growth opportunities.The top ten most popular Origins & Destinations between Europe and APAC are Frankfurt – Bangkok,  London– Bangkok, …

The Italian city of Pisa welcomed the first Qatar Airways at its international airport. The Airbus A330 landed at 06:55 and was greeted by a celebratory water canon salute as well as a welcome ceremony with flags and drums from people in traditional costumes. The VIP delegation on board the flight, which included the airline’s Senior Vice President for Europe, Jonathan Harding, were welcomed by airport authorities representatives Marco Carrai, President of Tuscany Airports; and Gina Giani, CEO of Tuscany Airports as well as Marco Filippeschi, Mayor of Pisa. Pisa is the fourth city in Italy to be served by Qatar Airways, which has been flying to Milan since 2002, to Rome since 2003, and to Venice since 2011. The airline already offers five daily frequencies to Italy: two to Milan and Rome and one to Venice. The new daily flight to Pisa will increase the airline’s weekly flights from Doha to Italy from 35 to 42. In the last year, Qatar Airways has strengthened its existing Italian routes and demonstrated its commitment to the Italian market by introducing new, wide-body aircraft generating a 35 per cent increase in passenger capacity.

Qatar Airways has announced that it held a 15.67 per cent shareholding in International Airlines Group (IAG) and reiterated that it may consider increasing its stake further within the allowable limits. Non-EU shareholders of IAG including Qatar Airways are subject to an overall cap on non-EU ownership as a result of the requirement for EU airlines to be majority owned by EU shareholders. As of July 28, Qatar Airways now holds 20.01 per cent of IAG. While Qatar Airways’ interest in IAG is purely financial, the increased shareholding reflects the strength of commercial and strategic ties between the companies and evidences the continued support for the ongoing strategy of IAG.

Qatar Airways has partnered with Malaysian based airline Malindo Air to offer passengers seamless travel and greater connectivity when travelling between Southeast Asia and over 100 destinations in Qatar Airways’ network. This bilateral agreement enables Qatar Airways to tap into Malindo Air’s growing short haul regional network currently serving 40 cities in 12 countries which includes 13 major airports in Malaysia. Passengers can now travel to over 140 destinations in the world. Malindo Air passengers travelling from cities such as Langkawi, Penang, Kota Kinabalu, Johor Bahru and Kuching can also easily book interline itineraries using one of Qatar Airways’ thrice-daily flights departing from Kuala Lumpur International Airport, and seamlessly connecting to more than 100 onwards destinations within the Qatar Airways global network.

India Tourism in Dubai and Indian Embassy in Cairo organised a ‘Know India’ seminar for the travel trade at Tagore Hall, Embassy of India, in Cairo recently. I.R.V. Rao, Assistant Director, India Tourism in Dubai, Sanjay Bhattacharyya, Ambassador of India to Arab Republic of Egypt, Melwin D’ Silva, Regional Manager-Gulf, Middle East and Africa, Air India, attended the event with 45 travel agents, representatives from Egypt Air and Qatar Airways. The delegation from the Government of Egypt included Mahmoud Abdel Wahab, General Manager-Tourism Relations, Ministry of Tourism, Government of the Arab Republic of Egypt; Mohamed Salama, Egyptian Tourism Authority (ITA), Ministry of Tourism, Government of the Arab Republic of Egypt. The event was held on July 14, 2016.

Starting 1st August 2016, Qatar Airways will increase the number of flights from Doha to Muscat to enable more passenger traffic between the two destinations. Now with 35 flights a week from Hamad International Airport travellers can easily explore the popular Omani capital city. Passengers travelling from Muscat will now also have increased access to the rest of the world, with the ability to connect through Hamad International Airport and enjoy award-winning facilities, such as Qatar Airways’ Al Mourjan Business Class Lounge while connecting to more than 150 destinations. Qatar Airways’ new flight to Muscat will depart from Doha at 2.20 am, arriving in Muscat at 5am, with the return flight departing from Muscat at 6.45am and landing in Doha at 7:25am. The airline operates services to Muscat with its A320 aircraft, offering both its award-winning Business and Economy Class options to passengers. Qatar Airways was announced as the World’s Best Business Class in the 2016 World Airline Awards this week, as voted for by global travellers. The Skytrax awards recognised the airline for its commitment to offering passengers an unrivalled travelling experience announcing Qatar Airways as also offering the Best Business Class Airline Lounge and the Best Airline Staff Service in the Middle East.