Tag Archives: passengers

According to the statistics by GACA, there was a 17% increase in the number of passengers over the past six months, reaching approximately 62 million passengers, compared to 53 million passengers during the same period last year. The number of flights also reached approximately 446,000, marking a 12% increase compared to the same period last year, which saw 399,000 flights. Additionally, the airfreight volume in the first six months of 2024 witnessed a 41% increase, reaching 606,000 tons compared to the 430,000 tons in the same period of 2023. The General Authority of Civil Aviation (GACA) released air-traffic statistics showing significant growth in the number of passengers and flights during the first half of 2024 compared to the same period in 2023. During the first half of this year, GACA launched several development projects, including the development and expansion of Prince Mohammad bin Abdulaziz International Airport, the inauguration of the development and expansion of Al-Ahsa International Airport, the launch of the new additional international departure terminal at Taif International Airport, and the introduction of the self-driving air taxi experience for the first time during the Hajj season. Furthermore, the authority granted the first operating permit for building cleaning using drones, which illustrates its commitment to enabling safe and innovative advanced air mobility solutions. It also launched a knowledge-testing center for aviation personnel and the first phase of electronic gates at King Khalid International Airport in Riyadh. In terms of service quality provided to passengers, GACA won two gold awards for Best Customer Service and Best Public Service Center in Europe, the Middle East, and Africa (EMEA) region, the Consumer Protection Association award for excellence in protecting passengers’ rights, and the …

Kuwait Airways new rail service agreement with Flex flight operated by Deutsche Bahn will connect German cities such as Munich, Bremen, Munster, Hannover, Cologne, Duesseldorf, Stuttgart, Dresden, Leipzig, Berlin, Hamburg, and Nuremberg via Frankfurt, and rail routes: German Rail (QYG) via Frankfurt or Munich or Amsterdam. The company added that Kuwait Airways passengers could book rail services directly through the company’s website or electronic application or the various reservation channels of travel agents. As part of Kuwait Airways’ efforts to develop and include new services for its esteemed customers, the company announces the signing of an agreement with Flex Flight (W2), which will enable the Blue Bird customers to book German Rail Services operated by Deutsche Bahn AG (DB) and number of cities that Kuwait Airways operates starting from June 2024. In this regard Kuwait Airways stated, “As part of its relentless endeavours to provide exceptional and diverse services to its valued customers, Kuwait Airways is pleased to announce that it has signed this important agreement with Flex Flight to book on the German Rail Services operated Deutsche Bahn AG (DB). This agreement will enhance the tourism and commercial relations between the State of Kuwait and the Republic of Germany.” Kuwait Airways reaffirms its keenness to provide the best services to its valued passengers and to enhance their experiences to reach the highest-level of qualitative services provided to them.

Abu Dhabi Airports and Etihad Airport Services have signed a contract to extend their longstanding partnership in providing ground services for passengers at Zayed International Airport. This agreement aims to further enhance the passenger experience by offering advanced and seamless services.This announcement coincides with Abu Dhabi Airport’s recent passenger traffic results, which witnessed a significant growth of 35.6% demonstrating the strong demand for travel. Both entities will collaborate on various initiatives to improve operational efficiencies, safety, and the quality of ground handling services, ultimately providing a world-class experience for travellers passing through Zayed International Airport. Elena Sorlini, Managing Director and Chief Executive Officer at Abu Dhabi Airports said: “We are delighted to extend our existing partnership with Etihad Airport Services through this agreement. Together, we have continuously provided seamless, high-quality services to our passengers. Our recent passenger numbers demonstrate our incredible growth trajectory. As we continue to expand with more airlines and destinations, we are confident that Etihad Airport Services is the right partner for managing our ground handling operations. In this new chapter, our shared values and commitment remain resolute, in achieving excellence in every aspect of the airport experience.” Jubran Albreiki, General Manager at Etihad Airport Services said: “”This agreement marks a significant milestone in our partnership with Abu Dhabi Airports, reinforcing our commitment to enhancing the passenger experience. By leveraging our world-class ground handling services and expertise, we aim to complement the state-of-the-art terminal and deliver a seamless journey to our customers at Zayed International Airport.” Etihad Airport Services, a fully owned subsidiary of ADQ, an Abu Dhabi-based investment and holding company, will provide a comprehensive range of ground handling services. These include but are not limited …

In its latest campaign, Air India announced that it flies 79 times a week between the UAE and India. Apart from that a special promotional fare of AED 1430 (T’s & C’s apply)  on business class between the UAE and India on their latest dreamliner jets is the second campaign this week. There are several options travellers can pick from earning double frequent points to enjoying special fares on the UAE – India route. With its latest strategies Air India will continue its timeless hospitality with seamless connectivity and immersive experiences to all its passengers.  

According to Oman News Agency, Salalah Airport succeeded in restoring its pre-Covid-19 pandemic activity, as it saw rapid growth in air traffic during this year’s Khareef Dhofar (monsoon) season. The airport achieved 29% rise in number of flights and 34.4% growth in number of passengers, compared to the corresponding period in 2022. In July and August 2023, air traffic at Salalah Airport exceeded the figures of 2019 and 2022. In July 2023, the airport received a total of 1,424 flights, compared to 1,125 flights in July 2022. In August 2023, the airport registered a total of 1,744 flights, compared to 1,330 flights in August 2022. Air traffic before the pandemic stood at 1,362 flights in July 2019 and 1,620 flights in August 2019.

The world’s busiest international airport will get even busier in the coming weeks as the UAE’s summer school break coincides with the six-day long Eid Al Adha holidays starting this weekend. According to Dubai Airports, Dubai International (DXB) will welcome an estimated 3.5 million guests through its doors between June 20 and July 3, with average total daily traffic reaching 252,00. The hub is preparing for a surge in departures, with more than a quarter of a million in outbound traffic from June 23 to 25. Saturday, June 24 is forecast to be exceptionally busy with a total departure load of nearly 100,000 passengers across DXB. The arrival peak at the end of the Eid Al Adha holiday is anticipated to be even busier with total daily traffic expected to surpass a record breaking 305,000 passengers on July 2. “Dubai International’s recovery has been spectacular this year as evidenced by the impressive traffic growth in the first quarter. As a result, the seasonal peaks this year are expected to be the busiest since 2019, and we are preparing ourselves accordingly. Teams across DXB, representing terminal operations, guest experience, control authorities including Dubai Police, airlines, ground handling, baggage operations, car parks, and multiple commercial and service partners, are all working in perfect sync to maintain the high quality of service that international travellers have to come to expect of Dubai,” said Essa Al Shamsi, Senior Vice President of Terminal Operations at Dubai Airports. Backed by DXB’s state-of-the-art airport operations control centre, which not only monitors operations inside the terminals and on the airfield in real time but also helps predict and address operational situations before they occur, the teams at the …

Abu Dhabi Airports released its passenger traffic results for 2022. From 1 January to 31 December 2022, 15.9 million guests used Abu Dhabi International, Al Ain International, Al Bateen Executive, Delma Island and Sir Bani Yas Island Airports – tripling the 5.26 million achieved in 2021. Announced on the sidelines of the World Cargo Summit in Abu Dhabi, the company’s 2022 traffic results also illustrated growth in other key areas of the business, including Air Traffic Movements (ATMs) across the five airports, which totaled 194,667 for the year. These figures showcase the integral role airports in Abu Dhabi continue to play in accommodating passengers travelling for both tourism and business purposes, as well as their increasing popularity as airports of choice for people making their way to and from regional and international destinations. H.E. Jamal Salem Al Dhaheri, Managing Director & CEO, Abu Dhabi Airports, said: “2022 was a remarkable year for Abu Dhabi in passenger traffic terms. It illustrates the emirate’s vast potential as an attractive destination to visit, live and work in. Our recent airport infrastructure investments, sustained excellence across customer service, operations, and ongoing collaborations with key stakeholders and government organisations, including the Department of Culture and Tourism – Abu Dhabi, whom we work closely with to grow Abu Dhabi’s travel, tourism and business offering, enabling investment across industries, and welcoming new audiences to visit Abu Dhabi”. “Looking ahead, we are working towards readiness to accommodate even greater passenger traffic in 2023, which we anticipate, as higher numbers of international visitors come to the UAE for key events. Sustainability continues to play a big role in everything we do, from design to construction to operation and delivery. …

As the region busies itself with winter visitors, iconic sporting events, UAE National Day and the upcoming festive season, Emirates is highlighting a busy travel period for both inbound and outbound travel through Dubai for the next month, and recommending passengers arrive to the airport 3 hours in advance of their flight, as well as taking advantage of multiple services that enhance seamless travel. From the 19th of November onwards, Dubai will begin to see a surge in inbound traffic, including visitors for the myriad of winter events like those attending the 2022 Abu Dhabi Grand Prix this weekend, travellers headed to Doha for football matches, and those arriving for the Emirates Dubai 7s which is set to welcome 5,500 athletes from 32 countries. UAE National Day will also see a high level of outbound travel as UAE residents enjoy the long weekend, and from December 16 onwards, Emirates is expecting the seasonal super outbound peak for the festive period. In addition to arriving to the airport up to 3 hours before a flight, passengers are advised to take advantage of digital check-in, home and remote check-in options, smart gates and handy luggage drop services. Passengers are encouraged to download the Emirates app on their mobile phone to get all their flight details at their fingertips. Users can book and change flights, download a digital boarding pass for most destinations, check what meals will be served onboard, book their chauffeur drive service and even pre-select and plan movies to watch via the ice inflight entertainment. All passengers can check-in online 48 hours ahead of their flight using the online check-in option on www.emirates.com. In a few clicks, they can select …

According to the latest passenger data shared by the International Air Transport Association (IATA) for June 2022 shows that the recovery in air travel remains strong. Middle Eastern airlines’ traffic rose 246.5% in June compared to June 2021. June capacity rose 102.4% versus the year-ago period, and load factor climbed 32.4 percentage points to 78.0%. Total traffic in June 2022 (measured in revenue passenger kilometers or RPKs) was up 76.2% compared to June 2021, primarily propelled by the ongoing strong recovery in international traffic. Globally, traffic is now at 70.8% of pre-crisis levels. Domestic traffic for June 2022 was up 5.2% compared to the year-ago period. Strong improvements in most markets, combined with the easing of some Omicron-related lockdown restrictions in the Chinese domestic market, contributed to the result. Total June 2022 domestic traffic was at 81.4% of the June 2019 level. International traffic rose 229.5% versus June 2021. The lifting of travel restrictions in most parts of Asia-Pacific is contributing to the recovery. June 2022 international RPKs reached 65.0% of June 2019 levels. “Demand for air travel remains strong. After two years of lockdowns and border restrictions people are taking advantage of the freedom to travel wherever they can,” said Willie Walsh, IATA’s Director General. Asia-Pacific airlines had a 492.0% rise in June traffic compared to June 2021. Capacity rose 138.9% and the load factor was up 45.8 percentage points to 76.7%. The region is now relatively open to foreign visitors and tourism which is helping foster the recovery. European carriers’ June traffic rose 234.4% versus June 2021. Capacity rose 134.5%, and load factor climbed 25.8 percentage points to 86.3%. International traffic within Europe is above pre-pandemic levels in …

Sharjah Airport has witnessed a 142.74% rise in the passenger traffic during the first half of 2022, accounting for approximately 6 million travelers. This substantial growth from 2,449 million travelers in H1 2021 illustrates the confidence that customers have in the service and assistance provided by the airport. Additionally, the airport saw a considerable growth in the number of flights, with a total of 41,189 aircrafts operating in H1 compared to 21,709 in the same period of last year, registering an increase of 89.73%. Between January and June, Sharjah Airport handled over 96,000 tons of cargo, accounting for an increase of 50.39%, compared to 63,844 tons the previous year. H.E Ali Salim Al Midfa, Chairman of Sharjah Airport Authority, said: “The considerable growth in the number of travelers using our airport solidifies the Emirate of Sharjah as a preferred destination for travel and business. The figures also represent the confidence and trust that a large number of travelers place in Sharjah Airport. Our continuous efforts to offer leading innovative services and gaining the satisfaction of passengers guarantee a safe and distinguished travel experience. This is mainly achieved in collaboration with our strategic partners, the various stakeholder and service providers at Sharjah Airport, as well as the key role of the airline community, including Air Arabia, the UAE national carrier based in Sharjah Airport, who has successfully recommenced their operations to various destinations in their network, which has resulted in the growing number of passengers in the Airport.” “As part of our efforts to position Sharjah Airport as one of the best airports in the region, Sharjah Airport Authority is eager to invest in smart services and solutions that meet the …