Tag Archives: partnership

Fly Khiva Group announced Almosafer as its exclusive general sales agent (GSA) in the country. The partnership highlights the growing significance of Saudi Arabia as a primary market for Fly Khiva, as both parties align to meet the needs of travellers to the Kingdom. With Fly Khiva set to operate its maiden flight to Prince Mohammad Bin Abdulaziz International Airport in Madinah, Saudi Arabia, in January 2025, the Kingdom is all set to welcome more Hajj and Umrah pilgrims from the Central Asian country. The strategic partnership showcases Uzbekistan’s prominence as a source market for religious tourism, and the newly launched flight service facilitates easy and direct access to the Holy Land. Almosafer’s robust market presence and reach in Saudi Arabia will help Fly Khiva expand its operations in the region and ensure seamless service for passengers. Almosafer will leverage its Destination Management Company, Discover Saudi, and its Hajj & Umrah tour operator, Mawasim, to boost Fly Khiva’s sales across the Kingdom. Dilshod Hodjaev, CEO of Fly Khiva, said about the partnership, “We look forward to offering our passengers exceptional travel experiences through this exciting new collaboration. Almosafer’s market expertise and technological prowess will enable us to reach newer markets and offer a seamless experience for all.” Muzzammil Ahussain, CEO of Almosafer, highlighted the significance of this collaboration, stating, “We believe strategic alliances are key to the success of our travel journey and are excited to welcome Fly Khiva to our portfolio of esteemed partners to enable an increase in air connectivity for Uzbek pilgrims seeking to visit the Kingdom for Hajj and Umrah.” The airline is set to deploy a Boeing 757-300, equipped with spacious seats and an advanced entertainment …

Sabre Corporation announced the launch of SAUDIA ’s New Distribution Capability (NDC) content on the Sabre marketplace. This milestone marks a significant advancement in SAUDIA ‘s distribution strategy, enabling the national flag carrier of the Kingdom of Saudi Arabia to provide enriched content and offers to travel buyers globally. SAUDIA’s NDC content is now accessible through Sabre’s extensive global travel marketplace, marking the first time SAUDIA has made its NDC content available on a GDS. This technical integration empowers travel agents, travel management companies (TMCs), and corporations to deliver tailored offers to their customers. It also supports SAUDIA’s goal of modernizing its distribution capabilities, offering more dynamic and personalized content to travel buyers while elevating the traveler experience. “We are excited to partner with SAUDIA in advancing our mutual goal of enhancing the retailing experience through NDC,” said Kathy Morgan, Senior Vice President of Product Management and Distribution Experience at Sabre. “The launch of SAUDIA’s NDC content through Sabre demonstrates our commitment to enabling seamless access to multi-source content, ensuring that travel agents and corporations can easily shop, book, and service NDC offers alongside other content in our marketplace.” SAUDIA, the flag carrier of Saudi Arabia, is eager to unlock new retailing opportunities through this collaboration, offering travelers more flexibility, choice, and tailored services. With Sabre’s NDC-enabled solutions, SAUDIA can reach more travelers, delivering a more frictionless, personalized booking experience aligned with its distribution strategy. Arved Von Zur Muehlen, Chief Commercial Officer at SAUDIA, said: “Our partnership with Sabre is a significant step toward realizing our vision of transforming the travel experience for our guests. By adopting NDC, we can offer more personalized and relevant options, delivering a superior booking experience …

By joining forces, Emirates and flydubai offer customers access to a combined network of more than 225 unique destinations in more than 100 countries. Seven years ago, Emirates and flydubai jointly embarked on a partnership that would give travellers extraordinary access to an unrivalled network, unlocking connections and opportunities, and shaping the future of travel from, to and through Dubai. Here’s seven ways the partnership is paying off for travellers: Emirates customers can explore more than 118 flydubai destinations, while flydubai passengers can access more than 136 Emirates destinations. Top destinations for customers include Baku, Krabi, Naples and Zanzibar. On average, customers can choose from 275 codeshare flights each day which means expanded schedules and more flexibility when choosing departure times. Together, both airlines operated more than 1.5 million flights since 2017, carrying more than 19 million passengers across the joint network. That’s equal to the combined populations of Paris and New York City. Customers continue to benefit with seamless on-ground experiences including a smooth check-in process, efficient baggage transfers, optimised flight schedules and enhanced connectivity at Dubai Airports with access to Terminal 3. More than 300 weekly flights operated by flydubai depart Terminal 3 to popular destinations including Kathmandu, Krabi and Zanzibar. flydubai’s Business Class passengers can also enjoy the new Business Class check-in area at Terminal 2 which offers a unique and smooth check-in experience with a personalised Meet and Assist service, seated check-in and a Fast Track service through passport control and security lanes. Passengers also benefit from access to world-class airport lounges, including Emirates’ signature lounges in Terminal 3. Over the past 7 years, more than 250,000 flydubai passengers have enjoyed access to Emirates’ lounges. Emirates Skywards, the …

SAUDIA announced a partnership between AlFursan loyalty program and Choice Hotels, enabling AlFursan members to join Choice Privileges, the loyalty program of Choice Hotels. The agreement was signed by Essam Akhonbay, Vice President of AlFursan Loyalty Program at SAUDIA, and Nour Ghanem, General Manager of Choice Hotels in Saudi Arabia. As part of the partnership, AlFursan members will earn 1,000 AlFursan reward miles for every 5,000 Choice Privileges points converted. Essam Akhonbay, the Vice President of AlFursan Loyalty Program at SAUDIA, commented: “This partnership reflects SAUDIA’s ongoing commitment to enhancing its global network of partnerships and offering more exclusive benefits to AlFursan members. With Choice Hotels’ extensive portfolio across the world, this collaboration opens a wealth of new opportunities for our members to enjoy exceptional travel experiences worldwide.” David Beers, CEO of Choice Hotels EMEA, said: “We continue to focus on adding redemption benefits that provide further value for our members so they can redeem the points they have earned by staying at nearly 7,500 Choice Hotels around the world. This new agreement is a great expansion of the rewards and opportunities that are available to the 65 million Choice Privileges members for their travels.” AlFursan members enjoy a wide range of benefits and exclusive offers through extensive local and global partnerships, allowing members to accelerate the earning of Miles to redeem for flights with SAUDIA and our SkyTeam partners.

Kuwait Airways announced the strengthening of its partnership with Amadeus, which specializes in providing technology, innovation services and solutions to airlines, to develop a streamlined booking process for passengers travelling on Kuwait Airways. Captain Abdulmohsen Salem Al-Fagaan, Chairman – Kuwait Airways stated, “Kuwait Airways is pleased to announce the strengthening of the partnership with Amadeus, one of the leading providers of technology and solutions for airlines in the global air transport sector. Through this partnership, Amadeus will enhance the booking mechanism to provide our valued customers with a simplified and streamlined process.” Al-Fagaan added, “Kuwait Airways customers can now book their flights in just three simple steps. This enhanced booking process has been designed to assist customers in the best possible way, providing them with essential information needed to make informed decisions quickly, while eliminating unnecessary complexities.” Al-Fagaan further stated, “Kuwait Airways is committed to providing its valued customers with an exceptional and comfortable travel experience and in facilitating the booking procedures for all our passengers. Through close collaboration with Amadeus, we can rely on their expertise and professionalism to significantly enhance the transformation of the digital experience for all our customers and Oasis Club members.” Maher Koubaa, EVP Travel unit and Managing Director, EMEA, Amadeus stated, “At Amadeus, we are proud to support Kuwait Airways on this transformative journey. Our ongoing dedication to enhancing the customer experience for Kuwait Airways passengers will continue to drive new innovations and improvements and providing them with diverse options.“

flydubai and Batik Air Malaysia announced an interline agreement that will offer flydubai passengers access to more than 40 destinations across Batik Air’s network via Kuala Lumpur International Airport (KUL). The interline agreement will offer passengers seamless connectivity between the UAE, Malaysia and beyond as they explore new routes on the carriers’ combined networks, offering the convenience of a single booking and through-checked baggage. flydubai customers will have the opportunity to explore more than 40 destinations across Southeast Asia on the Batik Air network including Hanoi, Hong Kong, Jakarta, Osaka and Sydney. ​In addition, Batik Air passengers will have the opportunity to travel conveniently to 38 destinations on flydubai’s growing network across Africa, Central Asia, the Caucasus, Central and Southeast Europe as well as the GCC and the Middle East. This includes unique destinations such as Entebbe, Istanbul, Milan-Bergamo, Prague and Zagreb. ​ Commenting on the interline agreement, Ghaith Al Ghaith, Chief Executive Officer at flydubai, said: “we are pleased to add Batik Air to our growing list of partners, offering their passengers a smooth travel experience on a young and modern fleet, with our great service and enhanced cabin interior, as they explore our growing network. We look forward to offering our passengers more opportunities to explore Southeast Asia and beyond and we remain committed to creating free flows of trade and tourism and supporting Dubai’s position as a thriving aviation hub.” ​ ​ ​ Batik Air Chief Executive Officer, Datuk Chandran Rama Muthy said that this agreement marks a significant step forward in expanding travel possibilities for valued passengers. “By bringing together the networks of Batik Air and flydubai, we’re not only making it easier for travellers to connect with …

Dubai Department of Economy and Tourism (DET) and Hilton have signed a strategic memorandum of understanding (MoU) that will further enhance the destination’s visibility globally and support the hotel group with team member training and service optimisation. This new phase of their ongoing partnership is in line with the goals of the Dubai Economic Agenda, D33, to further consolidate Dubai’s position as a leading global city for business and leisure, underscoring the commitment of DET and Hilton to drive excellence across the tourism sector by creating outstanding experiences for visitors. Designed to establish a collaborative framework between the entities, the MoU will focus on joint marketing initiatives, including through advertising campaigns and social media, actively promoting Dubai as a premier destination. They will also roll out tourism products that highlight the city’s unique attractions, integrating these experiences into seasonal packages to provide visitors with authentic insights into the city. Furthermore, there will be opportunities to incorporate Dubai experiences into the Hilton Honors loyalty programme, which has more than 195 million members globally. Meanwhile, Hilton will be able to leverage DET’s training and capacity building, offered through its Dubai College of Tourism, to enhance team member skills in areas such as customer service and cultural awareness, ensuring the delivery of high-quality services to visitors. The MoU was signed at DET’s headquarters by His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), part of DET, and Guy Hutchinson, President, Middle East & Africa at Hilton. His Excellency Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “Hilton has been a key part of Dubai’s tourism growth story over recent decades, contributing …

Qatar Executive and Qatar Airways Privilege Club announced a new partnership that will bring exclusive benefits to loyalty members. Propelling innovation in the loyalty and private charter industry, Qatar Airways’ Privilege Club members and Qatar Executive clients will have an opportunity to collect and spend Avios when flying on Qatar Executive chartered flights, including the G700, G650ER, Global 5000 and Airbus A319CJ. By simply booking directly with Qatar Executive, loyalty members can collect four Avios for every one USD spent. Members will also be able to redeem their Avios in full or through Cash + Avios for Qatar Executive flights. The partnership brings exclusive benefits for first time bookings. Privilege Club members flying Qatar Executive will be entitled to receive four complementary tier upgrades, which includes one Platinum and three Gold tiers which can be offered to individuals of their choice. Qatar Airways Senior Vice President Loyalty, Mr. Thomas Vadakedath said: “As Privilege Club continues to augment the loyalty programme with exclusive experiences for our members, we are proud to collaborate with Qatar Executive. Members who prefer flying in the comfort of private charters can now collect Avios when making their bookings with Qatar Executive. Furthermore, members can now also choose to experience the luxury of Qatar Executive by paying for their flight, either in full or part with Avios. We look forward to seeing our members benefit from this fruitful collaboration.” Qatar Executive Vice President Commercial, Mr. Trevor Esling, said: “As we continue to set the standard for business aviation, our partnership with Qatar Airways Privilege Club further enhances the exclusive benefits we offer to our clientele. The programme aims to reward our loyal passengers, while creating further synergies within the …

RAK Properties has expanded its partnership with Minor Hotels to introduce the upcoming Anantara Branded Residences on Mina al Arab in Ras Al Khaimah. The signing ceremony took place during the Future Hospitality Summit, marking another significant milestone in RAK Properties’ vision to position Mina Al Arab as a leading global destination for luxury island living within a vibrant community hub. This expanded collaboration, part of RAK Properties’ broader strategy of integrating renowned international hospitality brands, reinforces Ras Al Khaimah’s appeal to investors and residents seeking high-end living. By integrating world-class brands like Anantara, RAK Properties demonstrates its commitment to sustainable developments that enhance the emirate’s allure for luxury living and tourism. This represents a milestone in the expansion of the company’s premium real estate portfolio and supports Ras Al Khaimah’s vision for luxury waterfront living. The Anantara Mina Al Arab Ras Al Khaimah Residences promise an unparalleled lifestyle, where the tranquillity of traditional Thai design will meet the tropical allure of Ras Al Khaimah. Residents will enjoy the epitome of luxury living, complete with world-class amenities, private infinity pools, expansive terraces, and direct access to the pristine shoreline — all within the comfort and privacy of their own sea-view apartment or overwater villa. The development will include around 94 residential apartments and 20 overwater villas. JT&P has been appointed as the lead designer, ensuring the project’s architectural excellence and seamless integration into the natural surroundings. Sameh Muhtadi, CEO of RAK Properties, said: “Our continued partnership with Minor Hotels is a key milestone in expanding our luxury portfolio. The Anantara brand aligns perfectly with our vision of delivering world-class, sustainable developments that highlight the natural beauty of Ras Al Khaimah. …

H.I.S integrates IBS Software’s innovative technology solutions to modernise the air shopping experience for customers. Extending a 14-year strong partnership with IBS Software – a leading SaaS solutions provider to the global travel industry globally – H.I.S. will continue a transformative technology approach to travel. The renewed partnership allows H.I.S. to continue to create a modern customer experience using next-generation digital solutions. This is achieved by leveraging IBS Software next-generation technology solutions to integrate suppliers and/or partners within the customer offers process. This shift towards Artificial Intelligence and Machine Learning enabled automation will allow H.I.S. to deliver an enhanced shopping experience for customers, with heightened personalisation and targeted offers. The collaboration reflects H.I.S.’ ambition to meet the needs of the changing digital consumer. By continuing to implement IBS Software’s forward thinking technical solutions, H.I.S. will be ready to serve and adapt to their customers digital travel needs. Kiyoshi Takano, Executive Officer of IT&DX Division, H.I.S., said, “Understanding Customer Lifetime Value (CLV) is crucial for H.I.S. business for sustainable growth. It’s not just about the first sale—it’s about building lasting relationships that keep customers coming back for more. Our extended partnership with IBS Software will help us remain digitally innovative and meet the changing needs of our customers, enhance customer satisfaction, foster loyalty, and drive repeat business. Continuing to focus on our digital transformation is a key business priority for us, and IBS Software’s expertise will not only allow us to use technology to deepen our offerings and modernise our shopping experiences, but also benefit our internal operational efficiencies.” “H.I.S. recognizes the role that advanced technology plays in transforming customer service. Our combined expertise and shared vision for innovation will enable us …