Tag Archives: partner

Sabre Hospitality and Uplift announced a strategic partnership that leverages Sabre’s SynXis to offer unparalleled payment flexibility to hotels and guests alike. Under this agreement, Sabre Hospitality will integrate the Uplift dynamic pay monthly option into the Sabre SynXis platform, enabling properties across all market tiers to seamlessly adopt a versatile payment model that resonates with guests at every price point. This collaboration underscores Sabre’s commitment to revolutionizing the guest experience by harnessing innovative solutions that enhance payment options and drive customer satisfaction. “At Sabre Hospitality, we pride ourselves on staying at the forefront of technology trends and meeting the dynamic needs of our partners and their customers in an ever-evolving industry,” said Scott Wilson President, Sabre Hospitality. “Our collaboration with Uplift underscores our unwavering commitment to innovation and responsiveness to market demands. By embracing Uplift’s cutting-edge technology, we surpass expectations, providing our clients and their guests with unparalleled convenience and flexibility.” Uplift partners with over 350 of the world’s leading airlines, cruise lines, resorts, and other major travel providers to help more consumers make meaningful purchases and experience the travel they deserve. “We are thrilled to announce our partnership with Sabre Hospitality, a true leader in the hospitality B2B technology space. The travel landscape is constantly evolving, and consumers increasingly seek flexibility in payment options,” said Tom Botts, Chief Commercial Officer, Uplift.” Our partnership with Sabre Hospitality is a testament to our shared vision of addressing these evolving needs. By integrating Uplift into the SynXis platform, we empower hotels to provide their guests with a seamless and convenient payment experience, ultimately enhancing customer satisfaction and loyalty.” This partnership enables Sabre to expand payment flexibility options for their extensive network …

Sharaf Travel Services and Suha Hospitality officially launched a strategic partnership to enhance travel and hospitality experiences. This collaboration aims to offer customers exclusive packages and premium services, combining Suha Hospitality’s luxury accommodations with Sharaf Travel’s exceptional travel solutions, ensuring unforgettable journeys and superior customer satisfaction. The partnership ceremony, held with great enthusiasm, marked a significant milestone for both companies. Key executives highlighted the mutual benefits and future opportunities this alliance brings. Attendees celebrated the union with a cutting cake, symbolizing the beginning of a prosperous collaboration.

Cruise Saudi’s AROYA Cruises promises a design- led, luxurious environment from which to explore the Red Sea and Arabian Gulf, and Cruise Saudi has announced that it will be collaborating with leading brands in cruise ship design, SMC and PARTNER SHIP DESIGN (PSD) to support in this vision. SMC, the original designer of AROYA Cruises first ship, has been chosen as the lead designer for the refurbishment project. As lead designer, SMC will provide interior and architectural design, branding and art consultancy to Cruise Saudi for its visionary new cruise line. Based in London, SMC are an established design firm and a pioneer within the maritime interior design arena. Hamburg-based firm PSD has been assigned by Cruise Saudi as a partner designer. PSD provides ship design and building services, with expertise in new ship builds, refurbishments and conversions of cruise ships, river cruises, yachts and ferries. As a design partner for AROYA Cruises, PSD will perform the interior design, design details and documentations, follow-ups, and engineering support. Commenting on the announcement, Lars Clasen, CEO of Cruise Saudi, said: “We are delighted to be working with some of the best visionary innovators in cruise ship design for our premium cruise offering, AROYA Cruises. Working with sector-leading experts such as SMC and PSD will play a crucial role in ensuring that AROYA Cruises offers a comfortable, luxurious and inspiring environment from which passengers can enjoy the highest standard of service and facilities.” AROYA Cruises is Saudi’s first cruise line, designed for nationals, expatriates and regional guests. Announced in June 2023, AROYA Cruises will offer a premium travel experience from booking to boarding and beyond.

Saudi Tourism Authority (STA) has commenced an official partnership with the world’s preeminent Twenty 20 cricket league, the TATA Indian Premier League (IPL). Cricket is one of the most popular sports around the world. Through this partnership, STA aims to tap into a strong fanbase between the two countries, encourage affinity and increase awareness of Saudi as a leading destination for Indian travelers, especially among young people. With more than half of its population below the age of 30, India shares a similar demographic profile with Saudi Arabia, where 58 percent of the local population is in the same age group. As part of Saudi’s tourism strategy, India represents immense potential as it is expected to be Saudi’s largest tourism source market by 2030. The partnership is a strong example of Saudi supporting the country’s Sports sector. Saudi continues to strengthen its competitive advantage in the market, and it will look to welcome more than two million visitors from India this year. IPL is one of the biggest events on the international sporting calendar and the partnership adds to a growing portfolio of STA’s global strategic relationships. Partnerships like IPL are a key pillar of Saudi’s tourism strategy as they bring fans, athletes and nations together, while sparking curiosity from those that may want to be among the first to visit Saudi as a destination. The dynamic partnership builds on Saudi’s history and love for cricket, with the first governing cricket body established in 2003. In 2020, the Saudi Arabian Cricket Federation (SACF) was established and it currently looks after 16 regional associations in 11 cities, and counts 8,000+ registered players and 400+ registered clubs, with a total participation of 35,000 …

Shiji ReviewPro Guest Communications connects with Amadeus’ iHotelier® and HotSOS solutions to increase web conversions and improve hotel staff efficiency. Clients of both Shiji ReviewPro Guest Communications solution and Amadeus’ iHotelier® Booking Engine or HotSOS Service Optimization solution will benefit from a newly integrated AI-driven chatbot to better serve their guests. Travelers who interact with the Shiji ReviewPro chatbot while researching their next stay are seamlessly routed into the booking flow. Once the guest has filled in their details and is ready to book, they are redirected to the iHotelier Booking Engine page to finish their transaction. Thanks to the integration, all results shown on the Amadeus booking page are filtered by guest details previously collected in the chat. Booking is now only a matter of pick-and-pay, making the experience easy and frictionless for the guest. While messaging automation helps travelers find the information they need, the booking engine integration bridges the gap between information and reservation. “This new partnership with Shiji reinforces our strategic objective to provide seamless solutions that meet the growing demand for technology-driven guest personalization. By incorporating guest messaging into the booking process, guests can easily and efficiently receive more personalized offers and shopping experiences, while hoteliers can add additional value to their direct booking channel,” stated Peter Waters, Executive Vice President of Hotel IT Solutions, Hospitality, Amadeus. Shiji ReviewPro also integrates with Amadeus’ industry leading Service Optimization solution, HotSOS. The two-way connection offers common clients full visibility of guest feedback management updated in real-time on both platforms. Tasks coming in from reviews, surveys, messaging conversations or other updates appear directly in the HotSOS solution as well as the Shiji ReviewPro platform, enabling prompt resolution for …

Sabre Corporation and Nirvana announced a new long-term, strategic partnership agreement to distribute Nirvana’s lodging content and offerings through Sabre’s marketplace. The new agreement will integrate Nirvana’s lodging content into Sabre’s Content Services for Lodging (CSL) allowing Nirvana to promote its content to hundreds of thousands of travel agents globally. Sabre agencies will be able to shop and book Nirvana’s lodging content and amenities of over 11,000 properties at a competitive net-rate. “Many of our agents have indicated that they prefer to shop and book lodging content inside the GDS, thus we are constantly focused on expanding our lodging offerings and adding more content to help them meet travelers’ needs,” said Traci Mercer, senior vice president, Lodging Ground and Sea products, Sabre. “We are pleased that Nirvana will join our CSL offerings, adding more regional lodging options for customers in the Middle East. This enables travel buyers find the right lodging and amenities at the right price to craft the personalized travel offerings that travelers seek.” Nirvana is a leading lodging content aggregator based out of the United Arab Emirates that aims to provide variety of traditional and non-traditional lodging options including serviced apartments and rentals that are gaining popularity for both corporate and leisure travelers. “It is our vision to extend our operations, expand our reach and provide lodging content to online and offline travel buyers around the world.,” said Alaa Al Ali, Group Chief Executive Officer, Nirvana Holding. “Working with Sabre will help us put our content in front of travel buyers beyond the scope of our existing distribution structure, globally. We are delighted to partner with Sabre and benefit from its robust and scalable solutions and extensive …

Hudini, and Incode Technologies announced their strategic partnership to transform hospitality guest experiences. The partnership with Incode will enable Hudini cus-tomers to deploy identity verification during the check-in and check-out processes through enhanced digital bio-metric technology. This association will automate these processes making it quick, seamless and at the conven-ience of the guest. The hospitality industry relies on its ability to connect people and the places they visit to create memora-ble experiences for its guests. In its revitalization post-pandemic, the industry is realizing the impact that technology can have on a guest’s stay, and the potential it holds to increase customer loyalty and create additional revenue. In fact, a recent study found that 76% of hotel executives are looking to introduce “a fully contactless experience” by 2025. Prince Thampi, Founder and CEO at Hudini said: “Hotel guests crave seamless experiences when they travel. Long check-in processes and complex payment procedures can ruin a guest’s stay. As a leader in biometric identity verification, Incode’s solution removes these challenges and helps to maximise the dig-ital guest experience, without compromising on security or privacy. Through our partnership with Incode, we are excited to offer fully automated identity verification to our check-in and check-out features across our partner hotels.” Both organizations have realized the potential identity verification holds across the hospitality industry and share the ambition for its widespread adoption during hotel check-in and check-out. To further that vision, the partnership will include the following experiences: Transparent guest identification: In a matter of seconds, even before arrival, the industry’s only fully automated identity verification engine validates the identity of a guest. This allows guests to identify themselves at their convenience, triggering Hudini’s systems to …

Wego and German National Tourist Office for the GCC sign new partnership to inspire travellers to visit the country post COVID-19. The German.Local.Culture. campaign promotes Germany focusing on four themes: ‘Flair, Craft, Taste and Green’. The campaign will be marketed to Wego’s wide user base to bring more travellers from the MENA region. Wego’s data shows that Germany is in the top 10 destinations for MENA travellers looking to travel to Europe in 2022. The campaign will be launched digitally through social media networks for a broader reach to establish an authentic image of Germany as a sustainable travel destination. The country attracts tourists for its historic architecture, picturesque Old Towns, urban city vitality, impressive industrial monuments, castles and palaces and unspoiled nature. The ‘Flair’ theme showcases the architectural styles of the German cities and places of cultural interest to the tourists. The theme highlights the regional roots of small towns with fascinating historical stories. GNTB, through the campaign, aims to reignite the love of architecture among foreign tourists. Mamoun Hmedan, Chief Commercial Officer and Managing Director, Middle East, North Africa (MENA) and India of Wego, said: “Following the successful campaigns, we’re partnering with the German National Tourist Board for the third year running. We are looking forward to inviting even more travellers to this preferred European destination through this campaign.” The campaign also focuses on enjoyable travel experiences even under covid-19 circumstances. These experiences include Germany’s classical and world-famous opera houses attracting about one-third of worldwide operatic performances. The famous opera houses have historic concert halls, ornate stucco, and plush furniture. Yamina Sofo, director of sales and marketing at the German National Tourist Office (GNTO GCC), said: “The GCC …