OYO Hotels & Homes have announced multilingual support for its customer app (Android and iOS) and mobile web platforms. With a consumer-first approach backed by innovative technology, through its newly launched multilingual support on the customer app and mobile web platforms, OYO aims to offer a hassle-free and customized booking experience to millions of users across the world. With Arabic language support, OYO aims to extend support to more users in UAE and reach out to the growing number of internet users. The Change Language Functionality will enable users to simply switch from English to Arabic and enjoy customized yet quality booking experience. Commenting on the launch, Anil Goel, Group Chief Technology & Product Officer, OYO Hotels & Homes, said, “At OYO, customer experience is a priority. Being a tech-driven hospitality business, we leverage the right technology and talent to deliver predictable, affordable, good quality stay experiences for everyday travelers and city dwellers. With this multilingual support, we aim to make user interactions hassle-free and convenient, further adding to the overall customer experience across the world. We believe that Arabic language support will make us more accessible to customers in UAE.”
Read More »OYO launches Capital O’ for business travellers in UAE
OYO Hotels & Homes has announced the launch of its premium offerings for business travellers, Capital O, in the UAE. With this, OYO has further expanded its growing presence in the Emirates and is on track to achieve its target of offering 12,000 rooms in 150 hotels in all the 7 Emirates by 2020. The first Capital O 187 Action Hotel is located in Ras Al Khaimah and another one – Capital O 167 Moon Valley Hotel Apartment – is in Bur Dubai. Capital O is the ideal choice for new-age corporate travellers, as it offers the perfect amenities for business & leisure stays. These premium hotels are located in prime locations and specially curated to deliver OYO’s quality-assured experience at an affordable price. Capital O hotels are equipped with high-speed WiFi, 24*7 food and beverages with in-room services, buffet-style breakfast and premium amenities, including OYO branded toiletries. OYO has received an overwhelming response to the Capital O offering in India and currently it has 700 hotels in 200+ cities across the country as part of its growing portfolio. With this launch, discerning travels to the UAE can enjoy the same premium and elegant hospitality experience in Capital O hotels.
Read More »100,000+ customers from 78 countries check into OYO since its launch in UAE
OYO Hotels & Homes welcomed over 100,000 guests from 78 countries across 14 properties and 20 homes in the UAE, since its launch in April last year. With this lease and full inventory control model, OYO currently manages 1,300 rooms within these properties in Dubai, Sharjah, Ras Al-Khaimah and Fujairah and is set to touch 12,000 rooms by 2020. Since the first 9 months of its launch, the hotel chain has received guests from within the UAE, which accounted for 45.73 per cent of their guests and the remaining from countries such as India, Oman, Saudi Arabia, France, Russia, United States, Australia, Italy, Nigeria, Pakistan, Bangladesh, Mauritius and United Kingdom, among several other counties. OYO aims to grow its market share through its ‘Manchise’ business model — a unique business model that combines the best of management contract and franchise agreement. Through this model, OYO aims to grow its footprint within the two-, three- and four-star hotels in the UAE. With nearly 15.8 million overnight visitors in 2017, Dubai retained its ranking as the fourth most visited city in the world for the fourth year in a row, according to Mastercard’s Global Destination Cities Index. Dubai was ahead of Singapore, followed by New York, Kuala Lumpur, Tokyo, Istanbul, and Seoul. Manu Midha, Regional Head — Middle East, OYO Hotels & Homes, said, “OYO has now grown to become a preferred choice for several nationalities across the globe due to its ideal location, quality and also the price point. At the moment, we have touched around 78 countries and we are going to take this number higher due to the upcoming EXPO 2020. With 190 nations already signed up, we are confident that our …
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