Tag Archives: Neal Jones

Marriott Bonvoy has released a redesigned, more intuitive version of its mobile app in anticipation of increased desire and demand for travel later this year. As a part of the refresh, members residing or visiting the UAE can access a QR code in the app that can be scanned at select on-property restaurants to earn and redeem points for food and beverage purchases. The programme also announced that the app will be available in Arabic from August. As the centerpiece of the company’s mobile-first mindset, the Marriott Bonvoy app ensures guests receive the best available rate; enjoy programme benefits such as exclusive member rates and accruing points for stays; and enables members to customise their experience. “The pandemic has accelerated the trend of digitalisation in the travel sector.  Digital platforms, which have long been the preferred source of content and commerce for Millennials and Gen-Z, will increasingly become a source of both inspiration and sales embraced by all generations. The enhanced Marriott Bonvoy Mobile app is a must-have travel companion. It simplifies the travel planning process, allows for a frictionless experience before and during your stay and gets smarter the more you interact with it,” said Neal Jones, Chief Sales & Marketing Officer, Marriott International, Europe, Middle East & Africa. “The Marriott Bonvoy Mobile app offers travellers access to so much, whether it is the breadth of our global portfolio of 7,500 hotels among our 30 brands or home rentals, to destination experiences and customisable content for travel inspiration. Through tailored offers, members can learn how to earn hundreds of thousands of points just by booking stays, booking a Day Pass to work from a hotel or going about their …

Marriott International has launched Marriott Bonvoy Business Ready, a new travel programme designed exclusively for small to medium size businesses (SMBs) across Europe, Middle East and Africa. This new offering enables SMBs to book business travel easily and efficiently, whilst accessing preferential rates – when the time is right for them to travel again. “The global pandemic has had significant impact on business travel this year.  However, just like the pent up demand for leisure travel, there is pent up demand for business travel – while we have all had to get used to working remotely this year, people are keen to get back to meeting partners, suppliers and colleagues and connect face to face. There is no virtual replacement for doing business in person.  Marriott Bonvoy Business Ready offers a great new opportunity for small and medium size businesses to efficiently book business travel, earn Marriott Bonvoy points and access great rates across our across Europe, Middle East & Africa portfolio of over 950 hotels and 24 brands across 75 countries and territories.” said Neal Jones, Chief Sales & Marketing Officer, Marriott International, EMEA.

Marriott International’s commitment to Clean and Global Cleanliness Council, Marriott has introduced digital content about redefined processes and reimagined spaces guided by cleanliness experts and best practices to help hosts, organisers and attendees plan and execute meetings and connect with confidence. Recognised as an industry leader for quality and exacting standards for over 93 years, Marriott is introducing changes which include enhanced sanitation guidelines, new operational training for associates, and increased use of conference technologies to ensure that customers are able to come together when they are ready. Meeting planners may now reference a series of new materials including customer stories and resources that provide additional context and information for designing successful events in the current environment. Available on MarriottBonvoyEvents.com, these tools illustrate Marriott’s approach to delivering high-quality meeting experiences across its full portfolio of hotels and resorts. “Our Commitment to Clean is guiding everything from how we keep our guests and associates safe to how we begin to welcome back event and meetings business across Europe, Middle East & Africa,” said Neal Jones, Chief Sales & Marketing Officer, Marriott International, EMEA. “Our Global Cleanliness Council is working with us to tackle the realities of the COVID-19 pandemic and what that means for an event or meeting at a hotel. Having experts in the area of hygiene, food safety, infectious disease, and infection prevention has been enormously beneficial in helping us think through everything we can do to support organisations as they begin to envision, plan and execute future meetings and events of all sizes.”

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) held a virtual meeting with key aviation and hospitality partners to discuss current and post-pandemic strategies and joint initiatives aimed at ensuring the tourism industry’s gradual return to normalcy. The meeting also discussed global efforts to minimise the transmission of COVID-19 and precautionary measures deployed to safeguard the health of communities across the UAE. His Excellency Helal Saeed Almarri, Director General, Dubai Tourism, commented, “It must be emphasised that the health and safety of our residents and guests will always remain our top priority as we continue to work with the industry and our government partners not just during this critical period but beyond, to develop innovative approaches, real-time responses, and proactive yet prudent initiatives to ensure that Dubai remains at the forefront of the world’s leading destinations in line with our strategy.” Paul Griffiths, CEO of Dubai Airports, said, “As health and hygiene standards will play an influential role in encouraging people to travel, we have put in place a set of health and safety protocols at our airports including all necessary quarantine arrangements and the implementation of sanitisation and disinfection measures to reassure tourists that Dubai is one of the safest destinations to visit. We will also continue to receive incoming flights from select destinations, operate cargo flights, as well as flights to repatriate expatriates and guests to their home destinations.” Adnan Kazim, Chief Commercial Officer at Emirates Airline, said, “Emirates commences passenger flights between Dubai and nine destinations from 21 May – London Heathrow, Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne, and we will also offer connections in Dubai for customers travelling between the UK and …

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has provided an outlook of the industry to stakeholders and partners, highlighting the positive year-to-date international visitation, sharing destination insights and drawing attention to the innovative marketing initiatives that have been launched to further boost visitor numbers. Dubai Tourism also discussed ways of increasing collaboration with its partners, and emphasised the importance of aligning with, and leveraging all efforts including the hosting of Expo 2020 Dubai to achieve the goals of Dubai’s Tourism Vision 2022-25. The strategic meetings were held recently between HE Helal Saeed Almarri, Director General, Dubai Tourism and key executives from leading entities in the travel and hospitality sectors including Emirates, flydubai, Jumeirah, Marriot International, IHG, Al Habtoor Group, Atlantis, The Palm, and Emaar Hospitality Group. HE Helal Saeed Almarri, said, “Such strategic meetings serve as a platform to highlight various marketing campaigns and initiatives launched by Dubai Tourism to attract more visitors to the city. We would also like our partners to be aligned with the various developments in the industry and to take advantage of the diverse campaigns and all efforts that are being made to realise the goals of Dubai’s Tourism Vision 2022-25.” Neal Jones, Chief Sales & Marketing Officer – MEA, Marriott International, said, “We strongly believe in the future of Dubai and under the vision of its leaders, Dubai Tourism does a remarkable job of positioning and evolving Dubai as an international business and leisure hub.” Pascal Gauvin, Managing Director, India, Middle East and Africa, IHG, said, “We have a deep understanding of the country’s unique culture and business environment and an exceptional partnership with Dubai Tourism, who have been extremely focused on …

Marriott International is offering event planners and meeting organisers new benefits for bookings at participating hotels across Middle East and Africa (MEA) as part of its ‘Rewarding Events Made Here’ promotion. Meeting planners can now choose from a plethora of unique experiences and earning opportunities across the group’s portfolio of distinct brands. It is now possible to book a meeting, event or group stay at a participating Marriott International property in the region and take advantage of a range of fantastic benefits including 5 per cent saving on the master bill, Double Marriott Rewards points, The Ritz-Carlton Rewards points or SPG Starpoints and earning a signing bonus of 3,000 Marriott Rewards, SPG Starpoints or The Ritz-Carlton Rewards Points for every 10 room nights booked. Providing event organisers and travel planners the opportunity to make stays even more special, the ‘Rewarding Events Made Here’ promotion is available for meetings, events or group stays with 10 rooms per night or more. Bookings must be made before June 30, 2019 for stays at participating hotels from now until January 31, 2020. Offer is available at all participating brands in the region with the exception of Marriott Executive Apartments, Bulgari Hotels & Resorts, Element, Residence Inn and Design Hotels. Neal Jones, Chief Sales & Marketing Officer, MEA, Marriott International, commented, “We are witnessing a rapid change in the way businesses and individuals plan events and to meet the increasing demands within this growing segment, it is vital that we create packages that not only offer great value, but also rewards on bookings. Whether it is a meeting, a conference, group or an event, we are committed to creating exceptional experiences through personalised services, innovative …

Marriott International has signed a distribution co-operation agreement with Al Tayyar Travel Group (ATG), which will establish direct connectivity between the two companies and allow ATG to pull inventory and rates in real time from Marriott International’s reservations systems. The agreement is mutually beneficial to both companies as Marriott International will have access to ATG’s wide reaching network within KSA and beyond. Neal Jones, Chief Sales & Marketing Officer Middle East & Africa, Marriott International said, “We are delighted to consolidate our partnership with this exciting new connectivity announcement. Al Tayyar Travel Group has invested significantly in technology and payment platforms, and Marriott International is extremely proud to be able to dynamically connect our reservation systems to the mutual benefit of our companies. This will ultimately provide better service and availability of inventory to the travel trade and consumers in the MENA region.” “Our partnership with Marriott International provides customers with seamless access to a globally renowned hospitality company, and its wide-ranging offer of brands and properties, as well as the best available rates,” said Abdullah Aldawood, CEO, Al Tayyar Travel Group. “This agreement will further accelerate the growth of our company. We are delivering on our transformation strategy of being a leading online travel agency and holiday advisor in MENA, offering Omni-channel travel services,” Aldawood said.