Tag Archives: NDC

Emirates has launched a suite of connectivity options for its trade partners around the world to easily and directly access the airline’s rich content and other services.Developed using IATA’s New Distribution Capability (NDC) standards, the Emirates Gateway is available via the recently launched Emirates Partners Portal. Adnan Kazim, Emirates’ Chief Commercial Officer said, “The Emirates Gateway suite of connection options has been built on new technology and is designed to address the limitations of current legacy distribution systems. Our aim was to create a platform that empowers us to rapidly develop and deploy new products and services, thereby giving us and our trade partners the ability to offer even more value-added and differentiated services. It also prepares the way for Emirates to offer custom content and dynamic pricing that better responds to our changing marketplace.” Offering improved access to Emirates’ products and services with an intuitive and easy to ease interface, the Emirates Gateway offers the airline’s trade partners the ability to enhance travellers’ journeys with customised products and services. Trade partners can connect to the Emirates Gateway via three flexible access solutions: Emirates Booking Portal: a user-friendly web booking portal available in 12 languages, connected directly to Emirates’ reservation systems that simplifies the booking, ticketing and post-ticketing servicing of Emirates orders; Emirates Gateway Direct: which provides access to Emirates content through IATA NDC APIs, allowing trade partners to build applications that meet their needs with expert support from Emirates’ IT teams; Emirates Gateway Sync: a facilitated link into the Emirates reservation system provided by industry leading, IATA registered, Emirates certified technology partners.

Etihad Airways has partnered with Travelfusion as it continues its New Distribution Capability (NDC) strategy launched earlier this year. The venture will provide access for travel agents and corporate clients to Etihad’s content and enhance the sales distribution of tickets and ancillaries. Travelfusion will make use of the airline’s International Air Transport Association’s (IATA) certified NDC platform to provide all relevant booking information such as cabin details, fare rules, baggage allowances, as well as access to book flights. Dieter Westermann, Vice President Revenue Management, Etihad Airways, said, “The adoption of NDC is a major milestone and partnering with Travelfusion gives us the ability to connect with new-age travel technology companies, as well as forge stronger relationships with travel agents and corporate clients. Connecting through Travelfusion benefits the travel trade and reduces the investment required to build an independent IT system.” Moshe Rafiah, CEO, Travelfusion, said, “Travelfusion has been a pioneer in NDC since the birth of the programme and we are very pleased with the opportunity to bring our experience to bear in working with Etihad Airways in this exciting new dimension in their distribution strategy.”

Amadeus and Seera Group have strengthened their partnership to drive technology innovation in the region’s tourism sector. This follows a year of successful partnership between the two leading entities that led to significant digital transformation of travel and tourism services offered by Seera Group and helped enhance its all-round business efficiency. With the renewed partnership, Seera Group works closely with Amadeus to strengthen its online business further, integrating digital touch-points across all its operations, including its flagship corporate and government travel business, elaa. As the travel tech provider across Seera’s diverse portfolio of services, Amadeus brings cutting-edge innovation and state-of-the-art tech tools that enhance customer service standards and bring higher operational efficiency across the Group. In other highlights of the successful partnership, Amadeus is supporting Seera Group in expanding its omni-channel consumer travel business, Almosafer, across Saudi Arabia, Kuwait and beyond, in addition to the ongoing digitisation of booking services for corporate and government travel via elaa. Amadeus has been an ongoing strategic partner of Seera Group and has provided a host of technical support that helped consolidate the Group’s online business through tools such as Touchless that scaled up its efficiency of operations. Seera will implement the latest Amadeus solutions relating to hotel content, virtual credit card payment capabilities, fare optimisation solutions and content via NDC (New Distribution Capability) connectivity. The Group will also implement new products by Amadeus to enhance operational efficiency.

Sabre Corporation is sponsoring the Travel Technology Theatre at the Arabian Travel Market (ATM 2019), from April 28 to May 1, 2019. Executive speakers from Sabre and guest customers will participate in the seminar programme and showcase latest technology in the travel and hospitality sector including NDC, emerging technology, retailing and digitalisation and discuss industry challenges and opportunities. Abdul-Razzaq Iyer, Vice President, Sabre Travel Network Middle East will be present at the event seminar and speak about the evolution of the travel industry in the Middle East and how can companies leverage new trends and technology to respond to customers’ expectations. “This is such an exciting time for the travel sector. The industry is evolving, constantly adapting to the increasing expectations of tech-travelers, which are higher and more diverse than ever before,” said Iyer. “The rise of new technologies and trends are creating more opportunities for all players in the travel industry and we are here to support our customers and the market to learn about everything new in travel and how to leverage these opportunities.” Sabre is also highlighting through its seminar programme the evolution of travel distribution and how NDC is changing the landscape of the industry. “Due to growing pressure from the industry, travel suppliers are increasingly differentiating their offerings – looking to retail and merchandise to travellers in new ways – to maximize their revenues. Sabre isn’t waiting for NDC adoption – we believe it is just one component of a wider shift in retailing and distribution in the travel industry, and we are this year developing exciting new technology that will help suppliers to tell their stories effectively through the indirect channel.” Iyer added.

Saudi Arabian Airlines (Saudia) has announced its decision to implement International Air Transport Association’s (IATA) New Distribution Capability (NDC) in a modular approach. Saudia has appointed TPConnects, a leading technology solutions provider, as its NDC distribution partner to manage the NDC standard platform. At Saudia, implementation of NDC is seen as a major Transformation project focusing on revenue drivers, major cost reducing programs and implementing ONE Order initiatives, beyond opportunities in distribution. NDC standards enable Saudia to offer our guests the opportunity to have a consistent shopping experience, including access to rich content, ability to buy ancillary products and services and to be recognized and receive personalized offers, wherever they shop for Saudia products, especially from the travel agents and Online Travel Agency channels. The introduction of NDC could help travel agents to improve the offering to the customer, to upsell additional services including branded fares or fare families which are of value to both the traveler and the corporation and create business process improvements.