Jazeera Airways recently introduced upgrades to Jazeera Terminal 5 (T5) at the Kuwait International Airport. In line with the airline’s continuous efforts to enhance passenger experience, these improvements include both infrastructure and operational changes. Speaking about the Terminal, Rohit Ramachandran, Chief Executive Officer, Jazeera Airways said: “At Jazeera Airways Terminal 5, we currently serve close to 4 million passengers annually, and aim to provide a smooth passenger experience from end to end. This starts from the time passengers park their vehicle or enter the Terminal till they board their flights. As part of our ongoing efforts to ensure this, we have invested millions of Kuwaiti dinars to implement a number of new enhancements and upgrades at the Terminal.” Infrastructure and Operational Upgrades Most of the key improvements at Jazeera Terminal 5 cater to passenger ease and comfort. These include: 1. Faster Check-in: Check-in has been made faster with extra check-in desks, as well as new, improved self-check-in kiosks that will be coming soon. The Early Check-in service at Jazeera Park and Fly allows passengers to get their boarding pass from nine up to 36 hours prior to departure. 2. One Security Check: The Terminal has only one centralized security check prior to departures. This helps passengers reduce the stress of having to go through additional security checks at the boarding gate. 3. Additional Boarding Gates: Three additional boarding gates with seating areas have been introduced to help accommodate more passengers. 4. Changing Rooms: New changing rooms have been built to benefit Umrah travelers. 5. Food and Beverage Outlets: Expanded food and beverage outlets both landside and airside including Costa Coffee, Pizza Hut, Subway, D’light, and Burger King, offer passengers a wider …
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