Tag Archives: Memorandum of Understanding (MoU)

The Ministry of Community Development and Etihad Airways have signed a memorandum of understanding (MoU) to launch the Etihad Senior Emiratis Basma Programme, which offers UAE nationals over the age of 60 an exclusive programme of benefits when flying with the airline. Etihad has also signed an agreement with Abu Dhabi Airports to provide Basma members with a range of added benefits from the capital’s airport. On the occasion of the launch, Her Excellency Hessa Bint Essa Buhumaid, Minister of Community Development, emphasised the importance of signing this MoU with Etihad Airways to offer an exclusive programme of benefits and discounts for senior Emiratis. Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said, “Following in the footsteps of our country’s great leadership, Etihad Airways truly values the contribution of the UAE’s senior citizens to our society.” Users of the Etihad Senior Emiratis Basma Card will be able to instantly access Silver status with Etihad Guest, the airline’s award-winning loyalty programme. Further benefits include discounts on Etihad Airways flights, when booked through Etihad Airways retail offices. Members will also receive 25 per cent bonus Guest Miles, discounts on upgrades using miles at the airport, alongside priority check-in at Abu Dhabi International Airport. They will also be entitled to an additional baggage allowance, depending on the class of travel. Commenting on this collaboration, Bryan Thompson, Chief Executive Officer at Abu Dhabi Airports, said, “Abu Dhabi Airports is eager to collaborate with our key partner, Etihad Airways, on producing tailored and creative offers that will further enhance our customer experience across our services.” Guests within the programme will also be offered a 10 per cent discount at Abu Dhabi Duty Free, as well …

Ministry of Hajj and Umrah, Saudi Arabia and Agoda have signed a Memorandum of Understanding (MoU) supporting the Kingdom’s vision of 2030 to increase its capacity for over 30 million pilgrims by utilising Agoda’s technology and travel expertise, marketing platform capabilities, intelligence tools and resources. The agreement was signed by HE Dr Mohammad Saleh bin Taher Benten, Hajj and Umrah Minister, Saudi Arabia, in the presence of Damien Pfirsch, VP — Strategic Partnerships & Programmes, Agoda, during an official ceremony at the office of the Ministry of Hajj and Umrah. Umrah guests to the Kingdom can now visit a dedicated Agoda portal agoda.com/umrah to access select hotels that have been certified by the Ministry of Hajj and Umrah for Umrah visitors and pilgrims bookings, as well as the wider reservation site. Pilgrims can easily find an array of accommodation options and securely book through the multi-lingual and multi-currency portal. Under the MoU, the first to be signed by the Ministry of Hajj and Umrah with a global OTA, the parties will explore how together they will redefine the future of travel for pilgrims from across the world to the Kingdom, working in collaboration to help to build future services, including guest flow and booking accommodation. The MoU will leverage the Ministry of Hajj and Umrah’s knowledge and understanding of the pilgrim’s needs to the holy cities and Agoda’s technology expertise, to enable the partners, so that they can explore ways to use technology to manage the anticipated increase in guests to the Kingdom and make accommodation reservations more accessible, easier, faster and secure. According to Saudi Vision 2030 announced in 2016, the last decade has seen the number of Umrah …