Tag Archives: marhaba

marhaba partnered with SEA Milan Airports to take passenger experience to a new level at Northern Italy’s largest international airport. marhaba now offers its globally renowned Meet & Greet services to help travellers enjoy a safe, seamless and memorable journey at Milano Malpensa. Both arriving and departing passengers can take advantage of marhaba’s signature Meet & Greet services in Milan. marhaba’s dedicated agents provide a warm welcome to customers and escort them through the airport formalities right up until the arrival area or the departure gate. SEA Milan Airports also provides personalised services to marhaba customers, including security Fast Track. In addition, ‘Gold’ services include access to the airport’s departure lounge. marhaba’s airport hospitality services are expected to be increasingly popular among both business and leisure travellers, further strengthening Milano Malpensa’s offering and position as a prominent international airport in Milan, a global hub for trade shows, conferences and events. Shahab Al Awadhi, Head of marhaba Global, said: “We are proud to be partnering with the SEA Group to take the airport experience to new heights at Milano Malpensa airport. This long-term partnership brings together two leading organisations with a shared goal of elevating the airport experience. We will work closely together to consistently provide passengers with unparalleled comfort, convenience and quality throughout their journey. We look forward to contributing to Malpensa airport’s continued growth.” Luigi Battuello, Executive Vice President Commercial Non-Aviation of SEA Milan Airports, added: “Milano Malpensa is enriched with an innovative “Meet & Greet” service dedicated to high-end passengers. The new partnership with marhaba, an international company with the highest experience in the sector, will offer a double choice in Malpensa airport. The personalised assistance services are …

For the first time, the two most visited countries by the GCC, France and Spain have collaborated to bring out a special event titled, “Marhaba France, Spain 2023” which will take place in the Sultanate of Oman from 6th to 9th March 2023. The on-site event will bring in 70 suppliers from the two countries to meet 100 buyers from nine countries in GCC and ME region and expects to conduct over 2000 meetings. Karim Mekachera, Regional Director, Middle East, and Turkey, Atout France, “We will be organising Marhaba in collaboration with Spain and will be named as “Marhaba France, Spain 2023”. We have an array of 70 suppliers that will come over to meet with the travel trade from the region coming from nine different countries and of course this year we wanted to make something new and something different and as we work in the tourism industry, we thought to organise this event in another great destination and very popular in France, the Sultanate of Oman. Over three days we will have more than 2000 meetings, along with a special entertainment program, a special press corner for journalists to meet with all the different stake holders and promote both destinations. France and Spain remain as the two first destinations in terms of tourist arrivals in the world, so with this collaboration we also intend to introduce our travel trade to make the most of this event and partnership as they will be able to design new itineraries which can cover both countries France and Spain as they plan for their clients. We want the travel trade to think out of the box and give their Middle East clientele …

marhaba, part of dnata, continues to expand its lounge offering as passengers increasingly look for quality airport hospitality services to boost their travel experience. Most recently, marhaba has re-opened a newly-refurbished lounge at Dubai International’s (DXB) Terminal 3. Located at Concourse ‘C’, the newest marhaba lounge features contemporary Arabic influences, enhanced buffet area and a unique bar concept. It offers comfortable seating for 140 guests across multiple, separate areas and plenty of charging points as part of a revamped experience for travellers. Including its upgraded facility, marhaba now operates five lounges at DXB, each offering superfast Wi-Fi and international cuisine catering to a wide range of dietary and ethnic requirements. Several lounges also feature a quiet zone for relaxation, shower facilities and dedicated kids areas. After a busy period for travel to and from Dubai, marhaba recorded a 140% increase in visitor numbers between June – September 2022 at its lounges compared to the same period in 2021. It also witnessed a significant growth in demand for its signature Meet & Greet services, including its innovative Home Check-in services, that ensure a swift, smooth and safe experience for passengers and their families throughout their journey. Steve Allen, CEO of dnata Group, commented: “marhaba’s airport services have been soaring in popularity, with more people travelling and more passengers seeking to complement their journey with access to our comfortable and convenient lounges, and our range of travel add-ons. “From Meet & Greet to chauffeur drive services and beyond, marhaba is with travellers every step of the way at DXB and around the world. As ever, passenger comfort and travel assurance remain at the heart of the experience. Our teams look forward to …

marhaba and Plaza Premium Group (PPG) have entered into a joint venture agreement to expand their international offering. The partnership brings together two leading brands to combine knowledge and resources, and bring airport hospitality to the next level through excellent and innovative airport concierge and lounge services as travel demand increases globally. The first project under the agreement will see the development of the new marhaba Plaza Premium Lounge at Queen Alia International Airport in Amman, Jordan. With the lounge development already in progress, the new marhaba Plaza Premium Lounge at Queen Alia International Airport is expected to open in July 2022. The lounge will have a capacity of 140 guests and is inspired by the beautiful landscape of Amman, with subtle inclusion of the local culture and heritage in its design. Steve Allen, CEO of dnata Group, said: “We are thrilled to join forces with PPG to bring our globally renowned airport hospitality services to more travellers across the world. Our joint commitment to quality and service excellence will ensure first-rate customer experience for travellers throughout their journey. We look forward to opening the first, best-in-class marhaba Plaza Premium lounge in Amman and further enhancing our joint offering in the coming years.” Mr. Bora Isbulan, Deputy CEO of Plaza Premium Group said, “This is truly an exciting opportunity for PPG. Our global agreement with marhaba is a testament to our shared commitment to providing the best-in-class airport hospitality for travellers to enjoy. We expect to yield more opportunities in the future through this collaboration. Meanwhile, we are also excited to announce our first venture through the PPG and marhaba’s global agreement, the launch of the new marhaba Plaza Premium …

marhaba, part of dnata and one of the world’s fastest growing passenger services providers, continues to expand its global network. In addition to its popular facilities in Dubai, Melbourne, and Karachi, marhaba opened another airport lounge in Singapore and now offers excellent value services for passengers of all airlines and travel classes at Changi Airport too. Located at Terminal 3, the newest marhaba lounge features comfortable seating for over 130 guests, a quiet zone for relaxation, and shower facilities. It is open 24 hours a day and offers superfast Wi-Fi and all-day dining with an international buffet catering to a wide range of dietary and ethnic requirements. The comfort of guests is ensured by a diverse team of 40 customer-oriented staff, who speak a total of six languages. Passengers wishing to relax or catch up with work in the pleasant marhaba lounge can make online bookings at marhabaservices.com from S$55 or gain access via one of the lounge loyalty card programmes. Dirk Goovaerts, Regional Chief Executive Officer for Asia Pacific, dnata, said, “We are delighted to open our newest marhaba lounge at Changi Airport, one of our largest bases. Today’s passengers expect a seamless travel experience and we are passionate about supporting our airline customers in delivering this, by providing quality and reliable ground handling and catering services at some of the world’s busiest hubs. Offering the same excellent quality globally, our 12 lounges also contribute to a pleasant passenger journey at the airports. Our dedicated team looks forward to welcoming all passengers departing or transiting in Singapore to our brand new marhaba lounge.”