During the virtual element of the 28th edition of Arabian Travel Market (ATM), Co-Founder and CEO Douglas Quinby, Co-Founder and CEO, Arival shared exclusive Arival research carried out with 1500 respondents on the outlook for tours, activities, attractions, and key trends shaping the sector’s revival post-COVID-19 pandemic. According to the research, although Global Gross Bookings in tours, activities, and attractions in 2020 were down by 80%, which is hardly a surprise, the impact of the downturn was uneven with mixed experiences across regions and variations from market to market. Arival’s research identified that almost all operators (99%) implemented health and safety measures and that in a sector that previously lagged 10-15 years behind the travel and tourism industry in digitisation, there has been rapid adoption of technologies for online booking. Virtual tours were also a popular way for platforms to try and stay connected to their customers and generate some revenue. However, only 16% of operators tried to launch virtually, with mixed results. The research also found that as travel resumes, self-guided tours and experiences will become a viable alternative to large group experiences. Addressing delegates online during ATM Virtual 2021, Quinby said: “This sector of travel will come back, as will the rest of the travel and tourism industry. However, as much as the impact of the downturn has been uneven for the sector, so will the recovery. What we expect to see is that recovery is hyper-local and very specific to destination and segment.” Meanwhile, Emaar Entertainment’s CEO Zeina Dagher, who is responsible for the strategy of some of Dubai’s top attractions, including the Dubai Aquarium & Underwater Zoo, KidZania, and Burj Khalifa, shared how attractions have adapted …
Read More »Mantis to manage Sharjah Collection
Sharjah Investment and Development Authority (Shurooq) has revealed that Mantis Collection, the owner of some of the world’s finest boutique hotels and eco escapes, will be managing all hospitality facilities under its ‘Sharjah Collection’ brand. The joint venture was officiated and announced at the World Travel Market (WTM) London held from November 6-8. The partnership reflected the commitment between the two institutions that are equally dedicated to the spirit of conservation and preservation of local culture and heritage. Mantis’ excellence in the field has been continuously recognised by leading international hospitality awards such as the ‘2017 LUX Best Global Luxury Hotel Group and Excellence Award for Eco-Tourism’; the World’s Leading Luxury Boutique Hotels Collection 2016 and ‘Africa’s Leading Boutique Hotel Brand 2017’ by the World Travel Awards; among several others. Mantis was selected by Shurooq because of its expertise and experience in delivering and managing boutique sustainable hospitality facilities worldwide. The authority believes that the quality of hospitality and stay options in Sharjah will take a quantum leap forward with the Sharjah Collection.
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