Tag Archives: Malaysia Airlines

Malaysia Airlines has appointed Almosafer as its exclusive general sales agent (GSA) for the Kingdom of Saudi Arabia. This strategic partnership reaffirms Malaysia Airlines’ expanding presence in the region and strengthens its role in supporting the growing travel demand between the two nations. Through this collaboration, Almosafer will lead all sales and ticketing operations for Malaysia Airlines in Saudi Arabia, leveraging its on-ground expertise and unparalleled digital reach. The partnership will enhance connectivity for travellers, allowing them access to Malaysia Airlines’ world-class services and extensive flight network. In addition to sales, Malaysia Airlines will benefit from Almosafer’s comprehensive offerings, including its destination management company, Discover Saudi, and its Hajj and Umrah tour Operator, Mawasim, alongside Almosafer Business. This partnership aligns with Saudi Vision 2030, which aims to welcome 150 million visitors by the end of the decade, including the recent launch of enhanced Umrah+ packages tailored for Malaysian pilgrims. Almosafer’s role in advancing this vision, coupled with Malaysia Airlines’ premium travel experiences, promises to create a seamless journey for both inbound and outbound travellers. Dersenish Aresandiran, Chief Commercial Officer of Airlines Business from MAG, said: “Malaysia Airlines looks forward to a fruitful partnership with Almosafer as we embark on a journey to strengthen our presence in Saudi Arabia and serve travellers from Saudi Arabia and beyond. By leveraging Almosafer’s local expertise and rich legacy, we are confident that this partnership will enhance the travel experience for Saudi passengers. Our extensive connectivity and premium onboard services will open new opportunities and expand our reach to a broader audience.” Muzzammil Ahussain, Chief Executive Officer of Almosafer, said: “At Almosafer, we constantly strive to offer best-in-class services to our valued customers through strategic …

Sabre Corporation announced that Malaysia Airlines has selected PRISM to power and optimize its corporate segment. By using automated, real-time data insights and trends, PRISM offers advanced data analytics, enabling a more customized travel solution for business customers.  A truly global tool with international customers and data sources, PRISM ingests data from more than 5,000 sources internationally with more than 200 million individual corporate flight bookings in 2023. PRISM provides uniquely valuable insights and analytics, including robust contract profit modelling and performance reporting, along with more than 350 preformatted reports containing thousands of different data configurations. In addition to being fully hosted on Google Cloud, PRISM now supports weekly data submissions from its data sources. Those opting for the API option will benefit from automated daily data submissions. PRISM offers daily corporate booking trend data, enhanced user analytics driven by Google Cloud’s BigQuery and Looker capabilities, API connections to link to airline CRM systems, and enhanced user tools to streamline sales collaboration with partner airlines and commercial clients. “Selecting the right business intelligence solution is essential for enhancing our corporate travel offerings, driving business growth, and boosting revenue while elevating the travel experience for our customers. This is why we’ve chosen Sabre PRISM, to help us achieve these goals by optimizing and streamlining our sales processes,” said Ahmad Luqman Mohd Azmi, Chief Executive Officer of Airlines from Malaysia Aviation Group. With PRISM, airlines gain a comprehensive view of corporate travel while ensuring compliance with GDPR and other global data privacy regulations. It is the only solution that offers a built-in analytics tool, on-demand reporting, and API connectivity.  Additionally, Sabre offers PRISM customers 24/7 self-service access to analytics and reporting, as well as in-house technical and …

Kuwait Airways announced the signing of a bilateral interline agreement with Malaysia Airlines to enhance the framework of cooperation between the two carriers in the commercial air transport sector, commencing from 1st April 2023. The agreement was signed by Kuwait Airways’ Chief Executive Officer, Eng. Maen Razouqi and the Chief Executive Officer of Malaysia Airlines, Captain Izham Ismail on the side-lines of a ceremony held in the Malaysian capital of Kuala Lumpur, which was attended by numerous officials, representing both airlines. Speaking on the occasion, KAC’s Chief Executive Officer, Eng. Maen Razouqi stated, “Kuwait Airways is pleased to sign the bilateral interline agreement with Malaysia Airlines. This agreement is the first partnership which will further facilitate a strategic cooperation with Malaysia Airlines, across multiple areas and in all fields of the aviation sector. This is also an important part of the historical and strong relations between the State of Kuwait and the Kingdom of Malaysia, which are characterized by an understanding at all political, economic, and cultural levels between both the countries.” Razouqi added, “This strategic cooperation will benefit all parties, as Malaysia Airlines is one of the leading airlines in the regional and global market with a great history in the aviation sector. We are hopeful that this agreement will bring about the best prospects through the expansion of both airlines’ global network and contribute effectively to achieving the desired objectives.” Razouqi continued by saying, “The enhanced partnership will enable Kuwait Airways to expand its network and serve its passengers through Malaysia Airlines operations, connectivity to several cities in Asia Pacific, Australia and New Zealand including to Sydney, Melbourne, Perth, Auckland, Tokyo, Taipei, Seoul, and Singapore, in addition to …

Malaysia Airlines and SAUDIA have entered into a codeshare agreement, to expand destinations and travel options, offering passengers with seamless connections and airlines’ signature hospitality services in both the Kingdom of Saudi Arabia and Malaysia through on the flights of the two carriers, beginning 15 December 2022 subject to regulatory approval. With the partnership, Malaysia Airlines’ “MH” flight code will be added to several SAUDIA’ s flights with departures from Kuala Lumpur to Jeddah and Riyadh, as well as flights between the cities to Madinah and Cairo. Meanwhile, SAUDIA’ “SV” flight code will be added to Malaysia Airlines’ flights from Kuala Lumpur to several destinations including Sydney, Melbourne, Adelaide and Penang. Travellers from the Far East and the Australian region will enjoy easy access via SAUDIA to the most prominent destinations in the Kingdom, such as Madinah and Al-Ula, to learn about the wonderful natural heritage sites in them, in addition to providing many trips to the Egyptian capital, Cairo. Passengers on board Malaysia Airlines will enjoy smooth connections to the most prominent tourist destinations in Penang which is famous for its location on the UNESCO World Heritage List and its picturesque beaches, in addition to Australian cities, namely Sydney, Melbourne and Adelaide. Commenting on this topic, Group Chief Executive Officer of Malaysia Airlines, Captain Izham Ismail, “We are delighted to welcome SAUDIA as our new codeshare partner to leverage each other’s network, allowing two full-service carriers to expand their operations to South East Asia and Australia as well as the Middle East respectively. This partnership will strengthen Malaysia Airlines’ presence in Saudi Arabia and build upon a strong relationship between the two carriers. It will also complement our double daily …

Malaysia Airlines celebrated the arrival of its inaugural direct flight from Kuala Lumpur to Doha via flight MH160 at Hamad International Airport (HIA) marking a milestone in the airline’s international expansion plan and efforts to enable optimal connections to the Middle East, United States, Europe, and Africa. Upon arrival at Hamad International Airport (HIA), the Official Airport Partner of the upcoming FIFA World Cup Qatar 2022™ and voted the World Best Airport 2021 by SKYTRAX World Airport Awards, the A330-300 aircraft was welcomed with a water cannon salute, while passengers were given welcoming gifts upon their disembarkation. The event was co-hosted by HIA and Qatar Airways, the airline’s codeshare partner. Malaysian Ambassador in Doha, H.E. Zamshari Shaharan; Malaysia Airlines’ Group Chief Marketing and Customer Experience Officer, Lau Yin May; Hamad International Airport’s Senior Vice President of Operations, Ioannis Metsovitis and Senior Vice President Eastern Regions of Qatar Airways, Marwan Koleilat were present to greet the first 274 passengers who arrived at HIA at 11.50pm. Prior to the arrival, a sending-off event was organised in KL International Airport. Group Chief Operations Officer of MAB, Ahmad Luqman Mohd Azmi; together with senior officials from Malaysia Airports Holdings Berhad (MAHB) distributed goodies to passengers departing on MH160 bound for Doha at 9:20pm local time. Lau Yin May of Malaysia Airlines commented, “Today marks another milestone for the national airline as we commence our new daily service from Kuala Lumpur, Malaysia to Doha, Qatar. We are delighted to introduce this new service, our third direct flight to the Middle East after Jeddah and Madinah, further providing greater convenience to customers and widening our global footprint for seamless connectivity. We recorded a very encouraging load …

Travelport announced signing a new multi-year content agreement with Malaysia Airlines. The agreement also includes the use of Travelport’s leading merchandising tool, Travelport Rich Content and Branding, as well as Travelport’s Digital Media Solutions. With the agreement, over 68,000 agencies servicing hundreds of millions of travellers worldwide will have real-time access to search, book and sell the content and inventory of Malaysia Airlines. It will also join over 300 other airlines using Travelport’s Rich Content and Branding merchandising tool, which gives agencies a graphically rich experience when searching for and booking branded fares. Additionally, Travelport Digital Media Solutions, including Travelport sponsored flights and destination banners, will be used by Malaysia Airlines to promote its flight options through highly targeted advertising tool kits and campaigns. Commenting on the new deal, Lau Yin May, Chief Marketing and Customer Experience Officer of Malaysia Airlines said, “We fly to over 1,000 destinations around the world and Travelport’s edge in technology innovations, air merchandising and digital marketing will help Malaysia Airlines better fulfill the demands of travellers and seize growth opportunities in today’s highly competitive environment.” Chris Ramm, Vice President Asia Pacific, Air Partners at Travelport, said, “Following the airline’s launch of new flexible fare options last year, I believe Travelport Rich Content and Branding will further empower Malaysia Airlines to offer more flexibility to travellers who increasingly demand personalised travel experience. Our Digital Media Solutions will also support Malaysia Airlines in global and tactical sales campaigns to promote its product offerings.”

Royal Jordanian (RJ) expanded its codeshare agreements with Turkish Airlines and Malaysia Airlines, giving its guests the option to travel to more destinations with competitive fares and more convenience. The expansion of the codeshare agreement with Turkish Airlines, which has been in place since 2015, added three new cities to RJ passengers’ list of potential destinations- Milan, Sofia and Sarajevo, which are sold in connection with RJ’s Amman-Istanbul flights. The codeshare expansion agreement with Malaysia Airlines, signed in 2010, gives RJ passengers access to four new destinations- Langkawi, Penang, Sydney and Melbourne, all sold in connection with RJ’s Kuala Lumpur flight. RJ has 15 codeshare agreements with global airlines, including with one world carriers and with international airlines. Stefan Pichler, President/CEO, Royal Jordanian said, “Codeshare agreements with global airlines are in line with RJ’s turnaround plan and endeavour to offer an improved passenger experience and enhance competitiveness at regional and global levels.” “Having flexible connections will no doubt increase traffic on RJ’s network,” he said, assuring that RJ will continue to partner with other airlines, through various commercial activities.