Tag Archives: Kim Hardaker

Etihad Guest has partnered with Air Arabia’s loyalty programme AirRewards, to allow members of both schemes to benefit from reciprocal points and miles transfers. These could be spent on flights with Etihad and Air Arabia, holidays, shopping and more. Kim Hardaker, Head of Loyalty & Partnerships, Etihad Airways, said, “This partnership will provide both Etihad Guest and AirRewards with the opportunity to significantly broaden the travel reach, rewards and programme benefits for our respective members. The collaboration is designed to both engage with new customers, while further improving the benefits for our existing loyalty members.” When transferring miles, Etihad Guest members will now receive 1 AirReward Point for every 2 Etihad Guest Miles. AirRewards can be transferred to Etihad Guest Miles at the conversion rate of 2 AirRewards Points for every 1 Etihad Guest Mile. In response to the pandemic, both airline’s loyalty programmes have implemented initiatives to protect member benefits and further engage with their loyal communities. Etihad Guest ensured that no member had their status downgraded by gifting monthly bonus Tier Miles, offering double Tier Miles promotions, reinstating expired miles and removing the GuestSeat change fee.

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