Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) announces an administrative order clarifying the law of Decree No. 41, introduced in 2013 to govern holiday home activity in Dubai. The order outlines regulations for operators, homeowners and authorised tenants, who wish to obtain a holiday home license, and has been produced in collaboration with the Supreme Legislation Committee to further diversify tourism in the emirate and boost competition through safe and transparent operations. The technical requirements, guidelines and processes will be mapped out in a detailed guide issued by Dubai Tourism, which will also provide an overview of the operations of a holiday home, how a license can be obtained and should be maintained, and the rights and liabilities of developers, operators and homeowners. Khalid Bin Touq, Executive Director, Tourism Activities and Classification Sector, Dubai Tourism commented, “Recognising this growing popularity for the Holiday Homes concept, Dubai Tourism is committed to enhancing the product offering, fuelling increased visitation, and making Dubai the world’s preferred destination in line with Dubai’s Tourism Vision 2022-25, as envisioned by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. As such, this new administrative resolution will reassure the industry that we are taking steps to regulate the operation of Holiday Homes, providing a comprehensive classification and verification process and ensuring global best practices are adopted to increase competitiveness, transparency, safety and standardisation of the sector.” He added, “We remain in continuous contact with the industry to ensure the processes and requirements are clear, and as the official governing entity for the Holiday Home sector, we encourage all operators and developers to share their …
Read More »Dubai Tourism waives off 1000 AED fee for PRO card for tourism companies and hotels
Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has waived a mandatory requirement for hotel establishments, tourism companies and event organisers to obtain a Public Relations Officer (PRO) card prior to conducting industry transactions such as requests for permits and approvals for a range of tourism and travel-related activities and services. Following this deregulation measure, hotels and tourism companies including travel agents, tour operators and event management businesses can now submit requests and applications online via the Dubai Tourism portal, saving time and reducing operating costs. Previously, based on an Executive Council of Dubai Resolution of 2012, companies in the tourism industry were required to register their official representatives with Dubai Tourism and obtain a Public Relations Officer (PRO) card for all transactions. Tourism and travel service providers were charged AED 1,000 per PRO card which was subject to an annual renewal fee, with penalties imposed on companies that violated the provision. Commenting on the regulatory exemption, Khalid Bin Touq, Executive Director—Tourism Activities and Classifications Sector, Dubai Tourism, said, “The cancellation of this precondition for conducting official transactions is to transform Dubai into a fully-fledged smart city and the ‘Dubai Paperless Strategy’ launched by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council of Dubai. The latest deregulation steps taken by Dubai Tourism form part of the ongoing efforts to eliminate barriers to entry and growth for SMEs and start-ups, and reflects our commitment to bringing relief to small businesses and entrepreneurs by minimising red tape and introducing hassle-free processes. The enhancements will also help create stronger synergies with our network of stakeholders by providing them with yet …
Read More »DTCM updates Desert Tour & Camp Regulations
Dubai’s Department of Tourism and Commerce Marketing (DTCM) has announced updates to the Desert Tour & Camp Regulations first introduced in May last year. The revisions are intended to further enhance the emirate’s popular desert experiences, elevating the sector’s standards and bolstering Dubai’s reputation as an adventure hub with a distinct and diverse offering. Dubai Tourism has created a more manageable and cohesive set of rules for desert tour and camp operators to follow, which will ultimately simplify and streamline compliance across the sector. These optimisations are a result of continued collaboration between Dubai Tourism and key government departments including Dubai’s Roads & Transport Authority (RTA), Dubai Municipality, and the Directorate of Civil Defence. Khalid Bin Touq, Executive Director of Tourism Activities and Classification Sector, Dubai Tourism, said: “In order to further improve standards across the many desert experiences and desert-based activities available in Dubai, all of which remain integral to our tourism agenda, we are committed to helping tour operators by providing an easier and more transparent list of regulations. This is a result of our open dialogue with key industry and government partners, and we are grateful for their continued support as we collectively work towards our shared goal of evolving our targets and services to establish sector-wide best practices, which benefit both operators and tourists.” The updated regulations will be rolled out to desert camp and tour operators in stages to ensure smooth implementation. In addition, Dubai Tourism has put together and made available to its partners and stakeholders a clarification document providing answers to frequently asked questions. These cover everything from health and safety aspects, such as ensuring staff are trained in first aid and displaying …
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