Tag Archives: IATA

Emirates has launched a suite of connectivity options for its trade partners around the world to easily and directly access the airline’s rich content and other services.Developed using IATA’s New Distribution Capability (NDC) standards, the Emirates Gateway is available via the recently launched Emirates Partners Portal. Adnan Kazim, Emirates’ Chief Commercial Officer said, “The Emirates Gateway suite of connection options has been built on new technology and is designed to address the limitations of current legacy distribution systems. Our aim was to create a platform that empowers us to rapidly develop and deploy new products and services, thereby giving us and our trade partners the ability to offer even more value-added and differentiated services. It also prepares the way for Emirates to offer custom content and dynamic pricing that better responds to our changing marketplace.” Offering improved access to Emirates’ products and services with an intuitive and easy to ease interface, the Emirates Gateway offers the airline’s trade partners the ability to enhance travellers’ journeys with customised products and services. Trade partners can connect to the Emirates Gateway via three flexible access solutions: Emirates Booking Portal: a user-friendly web booking portal available in 12 languages, connected directly to Emirates’ reservation systems that simplifies the booking, ticketing and post-ticketing servicing of Emirates orders; Emirates Gateway Direct: which provides access to Emirates content through IATA NDC APIs, allowing trade partners to build applications that meet their needs with expert support from Emirates’ IT teams; Emirates Gateway Sync: a facilitated link into the Emirates reservation system provided by industry leading, IATA registered, Emirates certified technology partners.

IATA has called on governments in the Middle East to harmonise biosafety measures for passengers across the region as aviation restarts. A global framework for restarting aviation while protecting public health has been agreed by the International Civil Aviation Organization (ICAO) and published in the Take-Off guidance. However, inconsistent application of these biosafety measures along with unnecessary border constraints are deterring passengers and suppressing the resumption of air travel in the Middle East. “We are starting to see some governments in the Middle East open their borders to regional and international air travel. This is good news but those flying for the first time since the lifting of restrictions face an array of different types of biosafety measures and procedures – which is causing confusion among passengers and delaying the recovery,” said Muhammad Albakri, IATA’s Regional Vice President for Africa and the Middle East. “An effective COVID-19 test has the potential to be a useful risk mitigation measure. However, tests that neither meet the criteria of speed, scalability and reliability nor are offered at reasonable cost, as we are seeing in some countries in the region, have unintended consequences, causing more problems than they solve and will most likely limit the recovery in air travel demand,” said Albakri. “Imposing quarantine measures on arriving passengers keeps countries in isolation and the travel and tourism sector in lockdown. Fortunately, there are policy alternatives that can reduce the risk of importing COVID-19 infections while still allowing for the resumption of travel and tourism that are vital to jump starting national economies. We are proposing a framework with layers of protection to keep sick people from travelling and to mitigate the risk of transmission …

Saudi Ground Services announced that its digital transformation with SAP is boosting the aviation sector’s USD 37 billion contribution to GDP. Saudi Vision 2030 is rapidly developing international business and tourism connections, underpinned by the aviation sector, which supports 594,000 jobs and USD 37 billion to GDP in the Kingdom, according to the International Air Transport Association (IATA). As the Kingdom’s aviation market grows, Saudi Ground Services, which serves 670,000 flights per year for more than 90 airlines and 100 million passengers, needed to operate in real-time. Saudi Ground Services implemented the S/4HANA real-time business suite and Success Factors human experience management suite for over 12,000 employees. Now, Saudi Ground Services has access to customised airline invoices, integrated flight schedules to automate sales orders, as well as localised payroll solutions. “The Saudi Ground Services Company is asserting its market position within Saudi Arabia, in 2020 and beyond, through operational excellence capabilities,” said Capt. Fahd Cynndy, CEO, Saudi Ground Services. “Technology is positioned as a core enabler moving forward our strategy, and SAP facilitated the transformation journey by automating human resources processes, flight data, sales orders, sourcing and contracting for over 200 tenders per year.” Saudi Ground Services is also embracing its customer centric approach through augmented reality and mobility solutions, on-flight live services, strategic sourcing, automated financial postings, and predictive analytics. Remarking on the success, Saudi Ground Services has won an SAP MENA Quality Award, which recognise the region’s top digital transformation initiatives, in the “Business Transformation” category. “Saudi Arabia’s aviation sector is evolving with traveller demands, technology advancements, and global growth,” said Taha Al Madani, Head of Customer Office, SAP Middle East North. “Saudi Ground Services shows how aviation …

International Air Transport Association (IATA) urged governments in Africa and the Middle East (AME) to implement alternatives to quarantine on arrival that would allow economies to re-start while avoiding the importation of COVID-19 cases. Government-imposed quarantine measures in 36 countries across Africa and the Middle East (AME) account for 40% of all quarantine measures globally. With over 80% of travellers unwilling to travel when quarantine is required, the impact of these measures is that countries remain in lockdown even if their borders are open. “It is critical that AME governments implement alternatives to quarantine measures. AME has the highest number of countries in the world with government-imposed quarantine measures on arriving passengers. The region is effectively in complete lockdown with the travel and tourism sector shuttered. This is detrimental in a region where 8.6 million people depend on aviation for their livelihoods,” said Muhammad Albakri, Regional Vice President for Africa and the Middle East, IATA.

Dubai Travel and Tour Agents Group (DTTAG) has been restructured with the appointment of Asim Arshad, CEO, Orient Travel, as the President of the group along with Sumit Acharya, Managing Director BCD Travel, as the Vice President. The group has also revamped the Executive Committee to include industry stalwarts from leading travel agencies, namely Jamal Abdulnazer -CEO Cozmo Travel, Aubrey Heldt – General Manager Kanoo Travel, SavioVaz – Vice President Dnata Travel, Nasir Khan – CEO Al Nabooda Travel, JayaramIyer – Managing Director Sharaf Travel, Narendra Bhatia – Managing Director Team Travel, Santosh Cheriyan, Regional General Manager Akbar Travel. The groups Executive Committee members have been actively working closely with many travel companies and entities in order to coordinate and devise the best strategy to steer their businesses out of the challenges they are currently facing due to COVID-19. Managing the impact of the post COVID scenario on the travel industry and meeting potential changes to consumer behaviour and expectations are key areas of focus for DTTAG and its members in the immediate future. Therefore, DTTAG is playing a pivotal role in facilitating a forum for travel agency members to interact with one another with the goal of meeting needs of a variety of consumers and simultaneously achieving their own business goals through support and cooperation offered by the group’s members and government organisations involved with the Travel and Tourism industry. DTTAG, which enjoys the ongoing support of Emquest a division of the Emirates group and other associate members, has embarked upon an aggressive membership drive among the travel agency community by demonstrating value and effectively representing them with various airlines, government departments, IATA and other partners in the travel …

Airports Council International (ACI) World and the International Air Transport Association (IATA) have called on governments to ensure any new measures introduced for airports and airlines in the wake of COVID-19 are supported by scientific evidence and are consistent across the world. ACI and IATA have jointly issued a paper laying out a pathway for restarting the aviation industry – Safely Restarting Aviation – ACI and IATA Joint Approach. Airlines and airports have cooperated to build a roadmap for resuming operations which reassures the travelling public that health and safety remain the overall priorities. ACI and IATA are both central members the COVID-19 Aviation Recovery Task Force (CART) being led by the Council of the International Civil Aviation Organization (ICAO). CART enables the collaboration among governments and between governments and industry, which is vital to ensure the harmonisation and consistency of measures that are essential to restoring air connectivity and passenger confidence in air travel. “Airports and airlines have come together with ICAO and the wider aviation industry to address the biggest challenge ever faced by commercial aviation in restarting a global industry while continuing to halt the spread of COVID-19,” ACI World Director General Angela Gittens said. IATA’s Director General and CEO Alexandre de Juniac said, “Safety is always our top priority and that includes public health. Restoring air connectivity is vital to restarting the global economy and reconnecting people. Our layered approach of measures recommended by airports and airlines safeguard public health while offering a practical approach for a gradual restart of operations.”  

The International Air Transport Association (IATA) is calling for aviation-specific financial relief measures from the government of the Kingdom of Saudi Arabia to address the severe impact of the COVID-19 crisis on the air transport sector. IATA estimates that revenues generated by airlines in the Saudi market will fall by $7.2 billion in 2020, 35 per cent below 2019 levels. That puts at risk nearly 287,500 Saudi jobs and $17.9 billion of Saudi’s GDP, which is generated by aviation directly and aviation-related tourism. In response to the impact of COVID-19, the Saudi government has introduced broad economic relief measures in excess of $32 billion in financial support for the private sector. It has also provided support for air transport by suspending the airport slot use rules for the summer season and extending licenses and certifications for crew, trainers and examiners. We urge the government to build on this and implement specific financial relief measures for aviation to ensure that the sector will be capable of driving the recovery. “Saudi Arabia has announced financial relief measures for sectors affected by COVID-19, but not specifically for aviation. Given the industry’s role in social and economic development as well as achieving the Kingdom’s Vision 2030, it is important the government prioritises aviation and provide urgent financial relief,” said Muhammad Albakri, IATA’s Regional Vice President for Africa and the Middle East. “Without a viable air transport sector, we can expect a slow and painful economic recovery. Before the crisis, Saudi Arabia was moving at full speed and achieving tangible results in modernisation, infrastructure development and economic growth,” said Albakri.

Five international air transport and tourism bodies have launched an appeal to international financial institutions, country development partners and international donors to support Africa’s Travel & Tourism sector which employs some 24.6 million people on the African continent. Without urgent funding, the COVID-19 crisis could see a collapse of the sector in Africa, taking with it millions of jobs. The sector contributes $169 billion to Africa’s economy combined, representing 7.1 per cent of the continent’s GDP. The request is being made by the International Air Transport Association (IATA), the World Tourism Organization (UNWTO) of the United Nations, the World Travel & Tourism Council (WTTC), the African Airlines Association (AFRAA) and the Airlines Association of Southern Africa (AASA). “The sector and the millions of livelihoods it supports across the world, including vulnerable communities are particularly exposed. International financial support is key to ensuring that tourism can lead to wider economic and social recovery in these communities,” said Zurab Pololikashvili, Secretary-General, UNWTO. “Containing the pandemic is the top priority. But without a lifeline of funding to keep the Travel & Tourism sector alive, the economic devastation of COVID-19 could take Africa’s development back a decade or more,” said Alexandre de Juniac, Director-General and CEO, IATA. “The Travel & Tourism sector is in a fight for survival, with nearly eight million in Africa alone due to the COVID-19 crisis. Travel & Tourism is the backbone of many economies across Africa and its collapse will lead to hundreds of millions of livelihoods being impacted and enormous financial pressure for years to come. Now, more than ever, it is vital that governments work together on a global coordinated approach towards a swift recovery and ongoing …

The International Air Transport Association (IATA) supports the wearing of face coverings for passengers and masks for crew while on board aircraft as a critical part of a layered approach to biosecurity to be implemented temporarily when people return to travelling by air. IATA does not support mandating social distancing measures that would leave ‘middle seats’ empty. Evidence suggests that the risk of transmission on board aircraft is low. Mask-wearing by passengers and crew will reduce the already low risk, while avoiding the dramatic cost increases to air travel that onboard social distancing measures would bring. “The aviation industry is working with governments to re-start flying when this can be done safely. Evidence suggests that the risk of transmission on board aircraft is low. And we will take measures—such as the wearing of face coverings by passengers and masks by crew—to add extra layers of protection,” said Alexandre de Juniac, Director General and CEO,IATA. “The cabin environment naturally makes transmission of viruses difficult for a variety of reasons. That helps explain why we have seen little occurrence of onboard transmission. In the immediate term, our aim is to make the cabin environment even safer with effective measures so that passengers and crew can return to travel with confidence. Screening, face coverings and masks are among the many layers of measures that we are recommending. Leaving the middle seat empty, however, is not,” said de Juniac. “Airlines are fighting for their survival. Eliminating the middle seat will raise costs. If that can be offset with higher fares, the era of affordable travel will come to an end. On the other hand, if airlines can’t recoup the costs in higher fares, airlines …

Airports Council International (ACI) World and the International Air Transport Association (IATA) jointly urge governments to quickly grant financial relief to assist airport operators and airlines during the unprecedented COVID-19 crisis and support the essential connectivity the industry will provide for economic recovery. The industry is united with governments around the world in efforts to stop the spread of the virus, and, in the face of massive government imposed travel restrictions, the industry is doing all it can to maintain air cargo operations vital to supporting global supply chains, including medical shipments critical to fighting COVID-19. ACI and IATA are calling for urgent balanced support to the industry via: Taxation relief, including alleviation of payroll taxes, corporate taxes, concession fees or other government incomes from the industry; and loans, loan guarantees or direct support to maintain financial liquidity across the aviation ecosystem. Angela Gittens, Director General, ACI World, said, “Urgent tax relief and direct financial assistance that is to the benefit of the entire aviation ecosystem is needed to help preserve millions of jobs, protect essential operations, and foster a balanced recovery. Preserving the continuity of operations for airports and airlines and protecting aviation jobs today will result in a faster economic recovery tomorrow.” Alexandre de Juniac, Director General and CEO, IATA, said, “Governments will depend on aviation to be ready to lead an economic recovery when this pandemic is behind us. Governments must act now with financial lifelines that only they can provide for airlines and airports to see them through these extraordinary times. Airlines and airports are in this together. The more financially stable our airport partners are, the more they can help the industry to drive a …