Dubai’s Roads and Transport Authority (RTA) has announced an “e-hail” taxi joint venture with Careem Networks recently at a press conference held under the patronage of His Excellency Mattar Al Tayer; Director General and Chairman of the Board of Executive Directors, RTA; Mudassir Sheikha, Co- founder and CEO, Careem, along with other senior officials and CEOs from the RTA and senior executives of Careem. HE Al Tayer stated that this partnership was the first in the world between a government transport authority and the private sector. “This initiative stems from RTA’s keenness to implement the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister, the UAE and Ruler, Dubai, to transform Dubai into the smartest city in the world. It also aims to bring happiness to people, deliver classy services to tourists and enrich customer’s experience. This partnership is the first-of-its-kind worldwide between a government transport authority and a private entity specialised in taxi e-hail business. “Through this new company, the RTA intends to leverage the taxi sector in Dubai. It involves raising the efficiency of taxis in Dubai through enhanced accessibility of vehicles and their online booking and reducing the expected waiting time for the vehicle. It also entails a host of advantages to clients such as making a direct online payment via the app, charting the most suitable journey route, sharing the ride with others, displaying details of the vehicle and driver, in addition to an option for providing the service with a chauffeur. Five of the big e-hail taxi companies operating in the global market submitted technical and financial proposals but Careem was selected as it caters to the provision of …
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