Tag Archives: hajj

Front End announced that the company enabled a successful demonstration of the first unmanned air taxi trial in Mecca, supported by its partner, EHang, the world’s leading urban air mobility (UAM) technology platform company. Front End’s commitment to bringing the latest technology to the Kingdom along with EHang’s guidance in the adoption of urban air mobility, together with the leadership of the General Authority of Civil Aviation (GACA), in collaboration with the Ministry of Transport and Logistics Services, the Ministry of Hajj, the Ministry of Interior, marked a pivotal step towards a faster, more efficient, and sustainable Hajj. This collaboration unlocked a truly innovative solution, showcasing the remarkable potential of government-private partnerships to drive advancements in the Kingdom of Saudi Arabia. His Excellency Abdulaziz Al-Duailej, President of GACA said: “The trial marks a major advancement in integrating Advanced Air Mobility (AAM) solutions into Saudi Arabia’s aviation landscape. We are committed to the highest safety standards and seamless integration into existing air traffic systems. This trial acts as a proof of concept for multiple use cases and contributes to various AAM roadmap initiatives. We appreciate the instrumental support of Front End and EHang to mark this historic milestone for Saudi Arabia.” The annual Hajj pilgrimage, a monumental gathering of diverse nationalities, presents unique logistical challenges. This innovative demonstration aims to streamline transportation during this sacred event, by efficiently moving pilgrims faster between key locations, ensuring a smoother and safer Hajj experience. Commenting on the demonstration, Mr. Majid Alghaslan, Chairman and CEO of Front End Limited Company, said: “Front End is at the forefront of this trailblazing trial, paving the way to a new era in smart mobility solutions, potentially revolutionizing Hajj …

This Hajj season, Emirates is geared up to serve the large volume of pilgrims making their way from the airline’s global network through Dubai, to Jeddah and Medina to perform the once in a lifetime Muslim pilgrimage. Emirates has deployed 10 additional flights between 7 Jun and 10 June, and between 21 June and 26 June to carry pilgrims to Jeddah and Medina. These flights have been carefully timed to meet the flight schedules from key markets for Hajj, including Indonesia, Thailand, Côte d’Ivoire, Mauritius, South Africa, Senegal and Pakistan. Emirates has been working hard throughout every travel touchpoint of the journey to ensure comfortable experience, both in the air and on the ground for pilgrims heading to Makkah for this significant trip. The additional flights are operated alongside Emirates’ scheduled services to the two Saudi gateways, and provide increased choice and options for thousands of travellers from across the airline’s global network to carry out one of the key pillars of Islam. The airline has further deployed 19 flights to cities including Amman, Dammam, Kuwait Beirut among others to meet high demand during Eid Al-Adha in mid-June. From arriving to Dubai International, to stopping over in the city and connecting onwards to Jeddah and Medina, Emirates has extended its onboard hospitality to the ground through a carefully planned airport experience. Emirates’ dedicated teams will guide pilgrims during their airport journey to ensure a seamless process of connecting to their onwards flights. Airport Service teams have been tasked with meeting, greeting and escorting all pilgrims from arrival to departure. Travellers are welcomed at the arrival gate by dedicated Emirates Airport Service personnel, holding signs with special greetings for pilgrims, where they are escorted …

The Ministry of Interior is holding the mobile exhibition “No Hajj Without a Permit” in Madinah, between May 20 and 25, 2024, to raise awareness among the residents about safe and secure Hajj practices. Visitors gain insights into the ministry’s use of artificial intelligence to manage crowds during Hajj, but also get familiarized with the Makkah Route Initiative, which is part of the broader ‏Pilgrim Experience Program, which falls under Saudi Vision 2030 and whose goal is to serve pilgrims. This year, the initiative is being implemented for the sixth time at 11 airports in seven countries, facilitating the arrival of pilgrims. Displays at the exhibition highlight the ministry’s efforts to ensure the security and safety of visitors to the two holy mosques. Visitors learn about emergency reporting procedures through the unified security operations centers (911), as well as about the most prominent services offered on the Absher electronic platform.

As part of the wide efforts the Ministry of Hajj and Umrah work on to enhance the services for pilgrims, the Ministry launched the Direct Hajj Initiative through the “Nusuk Hajj” platform, the official platform licensed by the Ministry of Hajj and Umrah, which aims to raise the level of services provided to the visitors of the two holy cities through packages designed specifically for pilgrims via a limited number of approved service providers. In continuation of these efforts and in view of the wide geographical area targeted by the initiative, which covers 126 countries around the world during the Hajj season 1445 AH, and to provide flight services that suit the aspirations of pilgrims, Almosafer, the leading travel company in the Kingdom (part of Seera Group), has become the official flight partner of the Direct Hajj Initiative to provide a set of travel services designed specifically to provide a seamless booking experience for Hajj trips. The new partnership between Almosafer and Nusuk Hajj Platform will enhance the pilgrims’ experience in each of the countries served by the platform, which includes countries in the continents of Europe, the Americas, Australia, and select countries in the continents of Asia and Africa. This cooperation represents an important milestone in paving the way to provide reliable and comfortable travel options among the many additional services that Nusk Hajj platform will provide to enrich the experience of the pilgrims. This comes after the Ministry launched the new Hajj platform during the speech of His Excellency Dr. Tawfiq Al-Rabiah, Minister of Hajj and Umrah, at LEAP conference in Riyadh. Almosafer was chosen as the official flight partner due to its exceptional technical capabilities, its geographical …

Saudi Arabian Airlines intends to buy around 100 aircraft to operate flying taxis between King Abdulaziz International Airport in Jeddah and hotels in Makkah. The Saudi national carrier is making preparations to use air taxis as a new mode of transportation during the Hajj season, according to Abdullah Al-Shahrani, director of corporate communications and spokesman of the Saudia Group. He said that the Saudia Group has contracted the purchase of 100 Lilium jets, German electric vertical take-off and landing (eVTOL) aircraft, to shuttle between the Jeddah airport and airstrips in Makkah hotels near the Grand Mosque and other holy places. “The electric plane Lilium is one of the first aircraft that operates entirely on electric power. The news is according to the Saudi Gazette. “After completing the necessary arrangements, these planes will fly with the guests of God during Hajj and Umrah seasons from King Abdulaziz International Airport in Jeddah to the airstrips in hotels near the Grand Mosque in Makkah,” he told Al-Arabiya. Al-Shahrani noted that flying taxi can transport four to six passengers. “The Lilium aircraft is characterized by a low rate of carbon emissions and is an environmentally friendly aircraft, which makes it one of the possibilities for sustaining air travel and shortening the time of flights, as it covers a maximum distance of 250 km. “Through purchasing nearly 100 aircraft, Saudi Airlines intends to launch an advanced service to connect a number of travel destinations via this advanced electric aircraft, and will support it with air routes between the main airports from where Saudia operates,” he said while pointing out that this is a special service for its guests. He said that the aircraft also features …

SAUDIA Group announced that its performance reports, following the Hajj Season 2023, show distinguished operating rates during the peak of the summer travel season from May 21st to August 2nd, 2023. SAUDIA Group’s performance during this period peaked as the airline allocated more than 1.2 million seats for Hajj pilgrims, while operating 79,000 flights. SAUDIA’s fleet flew an average of half a million hours, while recording an on-time-performance rate of 83.8%. Meanwhile, 1,768 pilots and assistant pilots have also contributed to SAUDIA’s success by managing the flights efficiently, while the guest cabin crew worked at full capacity during the season, with a total of 6,063 crewmembers, who speak more than 42 languages, working during the summer months. The Hajj season also saw the mobilization of the Saudia Aerospace Engineering Industries (SAEI) which operated at full capacity with its automated capabilities and qualified cadres to ensure the provision of the best services. SAEI dedicated a specialized team to support during Hajj season which included the allocation of 112 maintenance stations which were operated by 1,154 technicians. In addition, SAEI supplied SAUDIA with 3,896 different types of aircraft parts while the time spent on maintenance amounted to 50,700 hours. SAEI has obtained many international licenses and certificates from the General Authority of Civil Aviation, the US Federal Aviation Authority, the European Organization for Aviation Safety, among others. Moreover, SAEI obtained licenses approved by manufacturers which allow the company to manufacture aircraft spare parts in a limited capacity. The Saudi Airlines Catering Company (SACC) has also played a major role during the Hajj season, as they provided best-in class production of meals that comply with the best international standards. SACC also provided comprehensive …

Saudi Arabia commits to sustainable tourism by launching for the first time in Hajj, self-driving vehicles to transport pilgrims. The Transport General Authority, for the first time, is launching the trial of self-driving electric buses to serve the pilgrims this Hajj season. It aims to provide innovative modern technologies for sustainable and environment-friendly transportation. The initiative is part of the authority’s efforts to offer multiple transportation options, making it easier for the pilgrims. The self-driving buses utilize artificial intelligence, cameras, and surrounding sensors to operate without human intervention along a predefined route. They gather information during movement and analyze it to make necessary decisions, aiming to enhance passenger experience and ensure safety. Each bus has 11 seats, operates for 6 hours per charge, and can reach speeds of up to 30 km/h. The service aims to facilitate the transportation of pilgrims and assess the feasibility of using these technologies during Hajj. It also aims to establish the necessary requirements for their commercial operation in coming years. This falls within the role of the authority in providing different and diverse transportation options, as well as adopting modern technologies and smart mobility solutions to assess their suitability and contribution to providing a unique transportation experience for Hajj pilgrims. It aims to ensure smooth and comfortable transportation and enable pilgrims to perform their rituals with ease and peace of mind. — SPA

The Hajj Committee at Dubai Airports convened recently to discuss comprehensive preparations to facilitate the smooth and seamless travel of Hajj pilgrims to Saudi Arabia this year. The committee, which comprises key service partners including Dubai Police, the General Directorate of Residency & Foreigners Affairs (GDRFA), Dubai Customs, Dubai Health Authority, flydubai, Emirates, Saudi Airlines, and flynas, among others, aims to deliver an exceptional airport experience for the pilgrims across all terminals at DXB. Mohammad Al Marzouqi, Head of the Hajj Committee, emphasised on the importance of collaboration among all stakeholders and service partners as the key to maintaining service quality especially during annual peak travel seasons. Dubai Airports is committed to providing world-class passenger facilities and services, to ensure the comfort, convenience, and safety of all guests arriving at and departing from DXB.

Saudi joined Umrah+ Connect, a leading B2B platform dedicated to the Umrah travel market to share Saudi’s Umrah offering with UK and European trade partners. Taking place during the World Travel Market, where Saudi is this year’s Premier Partner, Umrah+ Connect brings together leading DMC’s, airlines, hoteliers, and Umrah companies. Following the success of last year’s first major B2B Umrah event in London, Umrah+ Connect took place in association with Nusuk, Saudi’s first official integrated digital platform that offers pilgrims and visitors an easy-to-use planning gateway for their journeys to Makkah and Madinah, and beyond. This comes off the back of the recent global launch of Nusuk by the Ministry of Hajj and Umrah. Nusuk is an initiative of the Vision 2030 Pilgrim Experience Program which has seen roadshows taking place in Kazakhstan, Uzbekistan, Egypt and Indonesia. Nusuk will expand the range of choice and enhance the overall experience for Muslims visiting Saudi and enable simpler arrival procedures for visitors to perform Umrah. Nusuk will also offer a new range of services including facilitating visas, permits, booking processes and procedures, along with special packages for Makkah, Madinah and beyond. His Excellency the Minister of Hajj and Umrah, Chairman of the Committee for the Pilgrim Experience Program, Dr. Tawfiq Al-Rabiah, said, “The Ministry of Hajj and Umrah continues its efforts in cooperation and collaboration with government entities in Saudi Arabia to serve the pilgrims of Makkah and Madinah through Nusuk. We are using the most advanced technology to enrich the spiritual experience of the pilgrim and visitor. Nusuk’s sponsorship of this event is a symbol of our commitment to bringing Nusuk to our partners and to the tens of millions Muslims …

SAUDIA Airlines has signed a memorandum of understanding with the Ministry of Hajj and Umrah to collaborate on the development of products and services that will benefit and cater to guests coming to the Kingdom to perform Pilgrimage. The collaboration will encompass multiple of initiatives under four main tracks which are Digital Development and Integration, Training, Communication Awareness, and Measuring Satisfaction. The agreement was signed by His Excellency the Minister of Hajj and Umrah, Dr. Tawfiq bin Fawzan Al-Rubaieh, and His Excellency the Director General of Saudi Arabian Airlines Corporation, Engr. Ibrahim Al-Omar. The signing ceremony was held during the first day of the Hajj and Umrah conference and exhibition in Jeddah. This agreement will lead to the development of the specialized online platform (www.umrahbysaudia.com) for marketing Umrah products and issuing electronic visas (eVisa). It will also enable the airline to host more guests from different countries by integrating the platform with the “Eatmarna” application for easier Umrah bookings. Areas of cooperation also include coordination with the Ministry to improve the performance of the Hajj pilgrim’s movement during the pilgrimage, coordination with organizations that campaign for Hajj education, as well as preparing a procedural guide for pilgrims. Other initiatives will focus on measuring the satisfaction of guests and building awareness programs for Pilgrims on board by establishing a “Hajj and Umrah” channel in the in-flight entertainment system. The signing of the memorandum between the two entities showcases SAUDIA’s disposition to stay aligned with the Ministry of Hajj and Umrah plans of increasing the number of pilgrims through projects that are currently being implemented, such as adding new international destinations the Airline’s network and offering more flights and increasing seat capacity. …