Tag Archives: GITEX

Ajman Tourism Development Department (ATDD) unveiled a suite of new digital services aimed at enhancing and supporting the tourism sector in the emirate of Ajman during its participation at GITEX Global 2024. Among the highlights is the launch of the Department’s revamped website and updated digital services system, alongside the AI-powered ‘Plan Your Trip’ service. These innovative offerings reflect the department’s ongoing commitment to delivering smart and proactive government services that leverage the latest advancements in AI technology and data analytics. The aim is to assist visitors in planning tailored trips to Ajman, offering a flexible and personalised experience. The Department also seeks to enhance the experience of visitors, starting with the website and digital services system, and extending to the emirate’s rich tourism offerings. The newly launched ATDD website and digital services system offer a more interactive and user-friendly interface, designed to meet the highest government quality standards. The updated website features an AI-powered smart personal assistant that can handle customer inquiries, service procedures, requirements, and fees, in addition to tourist guidance services such as information about the emirate, tourist sites, museums, and activities. The new website’s smart personal assistant allows users to make direct calls to customers via audio, video, or screen sharing, allowing them to talk and share their screen with the customer happiness and service staff, catering to their requirements in record time without having to visit the department headquarters. Additionally, the website provides access to all government services and tourism information, such as reports, decrees, and resolutions, along with quick services and open data. ATDD launched the ‘Plan Your Trip’ platform, another innovation showcased at GITEX, which is fully AI-based and designed to help visitors customise …

The Ajman Department of Tourism Development (ADTD) is taking center stage at GITEX 2023 showcasing dynamic initiatives which include Digital Mapping of Hotels and Tourist Facilities and Holiday Homes Initiatives, designed to stay in tune with the evolving landscape of the tourism industry, foster dialogue with fellow participants at the exhibition, and share experiences and insights with innovators and experts. In reference to this momentous occasion, Sheikh AbdulAziz Bin Humaid Al Nuaimi, Chairman of Ajman Department of Tourism Development, stated: “Under the visionary leadership of the United Arab Emirates, Ajman Tourism has embarked on a journey of transformation and innovation. These groundbreaking initiatives reflect our dedication to enhancing the visitor experience and elevating government services in the Emirate of Ajman. Innovative initiatives like these underscore Ajman’s commitment to pushing the boundaries of excellence in tourism. Our aim is to create a seamless and immersive experience for visitors while upholding the highest standards of government service delivery.” These pioneering initiatives were unveiled within the Ajman government pavilion at the exhibition, with the presence of His Excellency Mahmood Khaleel Alhashmi, Director General of the Ajman Department of Tourism Development and several directors and heads of government departments of the Emirate of Ajman. His Excellency Mahmood Khaleel Alhashmi underscored the significance of these services and their potential impact on the tourism sector in the Emirate of Ajman, emphasizing the emirate’s unwavering commitment to participating in this groundbreaking event and its pivotal role in elevating government services through the integration of cutting-edge technologies, best practices, and international standards. Furthermore, Alhashmi highlighted that these initiatives represent a commendable endeavor to augment the tourism sector in Ajman, exemplifying the emirate’s dedication to realizing a smart transformation …