Tag Archives: European

Last year the four major European airports — Heathrow (London), Charles de Gaulle (Paris), Schiphol (Amsterdam), and Madrid Barajas (Spain) — handled approximately 268 million passengers and this year is predicted to be yet another record breaker. Such high concentrations of passengers along with chronically under-resourced teams at those airports due to labour shortages (even strikes) is very likely to lead to disruption for airport transfers warns Servantrip, the world’s leading B2B transfers platform. For travel agents and tour operators – or indeed other trade sellers – offering transfers this could represent a real operations headache during what will already be one of the busiest summers possibly ever. Manuel Núñez, CEO of Servantrip, comments: “Many leisure travellers expect travel agents and other distributors to organize the transfer for them as part of the trip. By planning ahead travelers can ensure a smooth and efficient private transfer experience at major European airports and avoid waiting times, stress, and bad experiences at the destination.” “When it comes to handling peak transfer periods – as we’ll inevitably see this summer – not only is a large fleet needed to support the demand, but also better operations technology and processes that anticipate well-known challenges to keep problems to a minimum”. To help solve the several complexities associated with providing private transfer services, Servantrip has identified seven key challenges that B2B buyers need to watch out for when taking bookings. 1. Flight delays: real-time flight tracking is essential to ensure timely adjustments in chauffeur schedules. By providing the flight number, the travel operator can ensure a successful service delivery in over 90% of cases. 2. Meeting points: clear communication with passengers about designated meeting points within the …

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