Tag Archives: Etihad Airways

This summer, Etihad Airways will introduce the Boeing 787-9 Dreamliner on its scheduled services from Abu Dhabi to Johannesburg, effective August 1, Lagos, effective August 2, and Milan, effective  September 1, replacing the Airbus A330s currently operating the routes. All three destinations will feature Etihad Airways’ next-generation Business and Economy cabins, configured with 299 seats — 28 Business Studios and 271 Economy Smart Seats. Etihad Airways extensive global network to and from Abu Dhabi will see more 787 Dreamliners introduced on key destinations as the airline takes delivery of more of the type. Boeing 787 schedule to Johannesburg, effective August 1, 2019 will leave Abu Dhabi at 10:05 and reach Johannesburg by 16:30 daily and return from Johannesburg at 20:05 to Abu Dhabi at 06:00 daily (Next day arrival). For Lagos, effective August 2, 2019 from Abu Dhabi at 02:35 to Lagos and 07:10 on Monday, Wednesday, Friday and Saturday. Return from Lagos at 08:30 to Abu Dhabi at 19:10 on Monday, Wednesday, Friday and Saturday. To Milan, effective September 1, 2019 from Abu Dhabi at 02:20 to Milan at 06:50 daily and return from Milan at 10:40 to  Abu Dhabi at 18:55 daily.

Etihad will be the first airline to trial Panasonic’s new wellness solution, the Jet Lag Adviser, which was developed in collaboration with Detalytics. The solution will be integrated into the airline’s passenger app. One of the biggest challenges air passengers face when travelling across multiple time zones is jet lag. To help passengers combat this, the Jet Lag Adviser takes a range of passenger inputs including chronotype, circadian rhythms, height, weight, the nature of travel, and travel information such as flight times, routes and zones and uses its artificial intelligence engine to produce personalised jet lag plans for passengers with tailored advisories to help them reduce jet lag. Robin Kamark, Chief Commercial Officer, Etihad Aviation Group, said, “With the Jet Lag Advisor, we can now leverage artificial intelligence to improve the travel experience.” Passengers will receive a combination of generic route-based and personalised ‘jet lag impact scores’ which gives them a summary of how severe jet lag may be on that route in general and their own travel specifically, while the personalised jet lag plan incorporates the pre-flight, flight and post-flight phases, and provides a schedule of different recommendations and tips for specific times in each phase on what to do to reduce jet lag, such as sleeping, exposure to light, exercise, hydration, and the type of food to consume. Throughout each phase of the travel experience, the Jet Lag Adviser will send reminders with recommended actions to passengers via the app. Hideo Nakano, Chief Executive Officer of Panasonic Avionics, said, “We are delighted to be working with Etihad Airways to introduce technology that can help their passengers reduce jet lag, and so enhance their travel experience.”  

Etihad Guest, the loyalty programme of Etihad Airways, and the Saudi-headquartered Arab National Bank (ANB) have partnered to launch an ANB Etihad Guest Signature Visa card in the Kingdom of Saudi Arabia. ANB Etihad Guest Signature Visa card holders will receive an annual fee waiver for the first year and additional benefits including a welcome bonus of 17,000 Etihad Guest Miles. Members will earn two Etihad Guest Miles for every SAR 15 spent on domestic purchases and four Guest Miles for every SAR 20 spent on international purchases. Successful applicants will receive fast track entry to Etihad Guest Silver Membership and receive free Wi-Fi vouchers to take advantage of the Wi-Fi service available on-board Etihad Airways flights. With a strong commitment to creating a personalised travel experience for Arab-speaking Etihad Guest members, Etihad Guest launched an Arabic website. This new platform will deliver an improved experience for ANB customers, further cementing the partnership and the airline’s commitment to guests in the Saudi market. Yasser Al Yousuf, Vice President Commercial Partnerships, Etihad Airways, said, “At Etihad Guest, we make every effort to cooperate with prestigious companies to offer a pioneering travel experience.‎ Our clients in the Kingdom of Saudi Arabia are now able to get rewards, privileges and exclusive offers using the ANB Etihad Guest Signature card.” Asad Alsada, Head of Consumer Banking services at ANB, said, “The new card is the result of joint efforts and close cooperation with our partners with the aim of offering an innovative credit card that has various advantages.” Ali Bayloun, Visa’s General Manager in Saudi Arabia, said, “The card has a design that aims to enrich the travel experiences of clients through special rewards …

Etihad Airways and Gulf Air have signed a codeshare partnership for travel commencing with the summer schedule. The announcement follows the signing of a Memorandum of Understanding (MOU) between the two carriers at the Bahrain International Airshow in November last year and will further strengthen the strong ties between the two countries and carriers. The agreement will see Etihad place its ‘EY’ code on Gulf Air flights from Bahrain to and from Abu Dhabi, Baghdad, Casablanca, Dhaka, Faisalabad, Larnaca, Malaga, Multan, Najaf, Peshawar, Sailkot and Tbilisi. Gulf Air will place its ‘GF’ code on Etihad flights from Abu Dhabi to and from Bahrain, Brisbane, Chicago O’Hare, Jakarta, Lagos, Los Angeles, Melbourne, New York JFK, Sydney and Washington. The announcement was made at a signing ceremony held at Etihad Airways Headquarters in Abu Dhabi, attended by Tony Douglas, Group Chief Executive Officer of Etihad Aviation Group, and Krešimir Kučko, Chief Executive Officer of Gulf Air. Douglas said, “We are thrilled to be signing this codeshare agreement today with our long-time partner, Gulf Air. The signing today is a great example of how two flag carriers can enhance the experience of our guests by providing a greater choice of destinations and world-leading inflight service and Arabian hospitality.” Kučko added, “This is a remarkable event for both Gulf Air and Etihad Airways and we take pride in elevating this relationship further with the signing of this codeshare agreement.”

Etihad Airways and Elenium, a leading provider of automation technology solutions, will together demonstrate how a newly developed voice activated self-service kiosk, bag drop and boarding gate facility will revolutionise the travel experience by taking facial recognition technology to new heights. The demonstration will take place at Passenger Terminal Expo (PTE) in London between March 26 – 28. Using cloud technology, artificial intelligence (AI), computer vision and natural human interfacing, Etihad Airways and Elenium will demonstrate how they will change the way consumers travel by showcasing the airport experience of the future. Jorg Oppermann, VP Hub and Midfield Operations, Etihad Airways, said, “With biometric installations increasing across airports globally, Etihad is recognising the growing demand to streamline not just the passenger verification process but to also decrease passenger queues and to increase operational efficiency.” A key area of cooperation involves the use of technologies from Elenium, Amazon Web Services (AWS), the cloud computing subsidiary of Amazon Inc, and Etihad Airways. Together at PTE, the three entities will demonstrate a test concept for a seamless travel experience across the entire customer journey from booking to arrival at the final destination. Mike Papamichael, VP Technology and Innovation, Etihad Airways said, “The technological vision and strategy is to make the guest journey a frictionless and digitally enabled experience across all channels and touch points at the airport. Etihad’s relationship with Elenium builds on this vision and along with our micro services strategy, allows us to co-create and develop innovative self-service and biometric solutions for greater flexibility and a seamless guest experience.”

Etihad Airways and Elenium, an automation technology solutions provider, will together demonstrate how a newly developed voice activated self-service kiosk, bag drop and boarding gate facility will revolutionise the travel experience by taking facial recognition technology to new heights. The demonstration will take place at Passenger Terminal EXPO (PTE) in London between March 26-28. Using cloud technology, artificial intelligence (AI), computer vision and natural human interfacing, Etihad Airways and Elenium will demonstrate how they will change the way consumers travel by showcasing the airport experience of the future. Jorg Oppermann, VP HUB and Midfield Operations, Etihad Airways said, “With biometric installations increasing across airports globally, Etihad is recognising the growing demand to streamline not just the passenger verification process but also decrease passenger queues and increase operational efficiency. “As a leading global airline, Etihad’s unique collaboration with Elenium will allow us to use their advanced technologies and expertise to cultivate new ideas for the aviation industry and foster the vision of future travel.” A key area of cooperation involves the use of technologies from Elenium, Amazon Web Services (AWS), the cloud computing subsidiary of Amazon and Etihad Airways. Together at PTE, the three entities will demonstrate a test concept for a seamless travel experience across the entire customer journey from booking to arrival at the final destination. Passengers check-in to their flight and register their biometric data on their mobile device before arriving at the airport, reducing queues at the airport. Using AI, new baggage-drop terminals scan and memorise each suitcase placed on the belt and assign it to the guest reservation, removing the need for tagged luggage. Using biometrics, passengers are identified and offered a personalised duty-free shopping experience …

Avis Budget Group has announced a global partnership with Etihad Aviation Group to become the exclusive car rental provider for Etihad Airways, Etihad Holidays and Etihad Guest. The partnership will see the Avis, Budget and Maggiore brands offered across the various Etihad booking channels worldwide. Etihad Guest members will benefit from the Avis Preferred programme and an improved earning proposition. Julia Kemp, Director of International Sales & Partnerships, Avis Budget Group said, “We are delighted that we have extended our partnership with Etihad to be the exclusive global mobility provider. Whilst offering deals on Avis Budget Group car rentals, we will be looking at tri-party campaigns with hotels, tourist boards and credit cards.” Yasser Al Yousuf , Vice President of Commercial Partnerships, Etihad Airways said, “This partnership gives our guests a seamless travel experience door-to-door. We chose Avis Budget Group as an exclusive partner for their wide-ranging fleet of cars and their global reach which suits the needs of our guests and plays a big part of our ‘Choose Well’ campaign empowering customers to make their own choices.” To celebrate the new partnership, Etihad Guest and Avis Budget are offering Etihad Guest members the chance to win flights for two, with Etihad Airways anywhere across the Etihad network – plus 7 days car rental. To be eligible, members need to book a car rental before April 30, 2019.

Etihad Airways is set to operate Airbus A380 on its daily service linking Abu Dhabi and Seoul, effective July 1, 2019. The South Korean capital’s Incheon Airport now joins London Heathrow, Paris Charles de Gaulle, New York JFK and Sydney as a destination served by the airline’s award-winning aircraft. Robin Kamark, Chief Commercial Officer, Etihad Aviation Group, said, “Since the launch of our services to Seoul Incheon in December 2010, the route has proved tremendously successful and we have welcomed over 1.2 million guests on our flights to and from Korea since then. This reinforces the strong ties between the two countries and the importance Etihad continues to place on the Korean market. The introduction of Airbus A380 will provide guests with the most revolutionary in-flight experience. The Etihad A380 embodies our ‘Choose Well’ brand promise perfectly, offering every type of traveller a flying experience tailored to meet their requirements and to capture their imagination.” Etihad Airways’ 486-seat A380 will provide customers on the route with new in-flight experiences such as The Residence, a luxurious three-room cabin which can accommodate two guests in complete privacy and nine private First Apartments. The double-decker aircraft also boasts 70 Business Studios and 405 Economy Smart Seats. This includes 80 Economy Space seats with a seat pitch of up to 36 inches.

Etihad Airways will introduce the Boeing 787-9 Dreamliner on its daily scheduled service from Abu Dhabi to Hong Kong, effective March 31, 2019. The two-class aircraft will replace the Airbus A330-200 aircraft currently operating the route. The new 787-9 Dreamliner service to Hong Kong will feature the airline’s next-generation Business and Economy cabins, configured with 299 seats – 28 Business Studios and 271 Economy Smart Seats –  a capacity increase of six seats in Business and 31 in Economy in each direction, and an increase in belly-hold cargo capacity of four tonnes.

Etihad Airways has launched its first-ever scheduled flights from Abu Dhabi to Barcelona. The inaugural flight recently departed Abu Dhabi with a special delegation including dignitaries, media representatives and senior members of the airline’s management team. Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said, “There could not have been a better time to arrive here than the month when Etihad celebrates its 15th anniversary. Commercial and cultural links between the UAE and the Catalonia region are flourishing and Etihad is honoured to play a pivotal role in facilitating and enhancing the growth of trade and the strong demand for tourism. This is a breathtakingly beautiful part of the world, with something to offer the most discerning of travellers, and now for the first time, Abu Dhabi is accessible from Barcelona with regular non-stop flights. On behalf of the Etihad Aviation Group, I extend our sincere thanks to the Barcelona Air Route Development Committee for their invaluable support with the new service.” The number of visitors from the UAE to Spain has been rising rapidly, thanks in part to a successful Schengen visa waiver programme introduced for UAE nationals in 2015. The new route will initially be operated five times a week by a two-class Airbus A330-200 before becoming a daily operation from March 31, 2019.