Tag Archives: Etihad Airways

Etihad Airways, United Arab Emirates, and Saudia have marked the first anniversary of their commercial partnership by announcing 12 new codeshare routes to key destinations in Asia and Europe. Since signing their agreement in October 2018, the two airlines have placed their flight codes on each other’s services between Abu Dhabi and the Saudi Arabian cities of Dammam, Jeddah, Riyadh and Medina. Saudia has also added its ‘SV’ code to Etihad flights between Abu Dhabi and 12 more destinations – Ahmedabad, Belgrade, Brisbane, Chengdu, Chicago, Dusseldorf, Lagos, Melbourne, Moscow-Domodedovo, Rabat, Seychelles and Sydney. Etihad has placed its ‘EY’ code on Saudia flights to Peshawar, Multan, Port Sudan and Vienna. Under the deal announced today, Saudia will progressively add its code to Etihad flights between Abu Dhabi and 11 more destinations in nine countries- Amsterdam, Baku, Brussels, Dublin, Hong Kong, Kathmandu, Bangkok, Phuket, Nagoya, Tokyo and Seoul, significantly extending Saudia’s reach. Tony Douglas, Group Chief Executive Officer of Etihad Aviation Group, said, “The United Arab Emirates and the Kingdom of Saudi Arabia enjoy strong economic, diplomatic and cultural links, and the partnership between our two national carriers is a natural and productive extension of these ties. The increased collaboration we have announced today will deliver even more growth to both airlines, provide greater choice for our passengers and freight customers, and further strengthen the ties between our nations.” Eng. Saleh bin Nasser Al-Jasser, Director General, Saudi Arabian Airlines, commented, “Network growth and increased access to destinations provides our guests with greater flexibility and convenience. We are pleased to further enhance our collaboration with Etihad Airways and continue to support the growth in services and routes.”

Etihad Guest, the award-winning loyalty programme of Etihad Airways, and Emirates NBD, a leading bank in the Middle East, have partnered to allow the bank’s customers to convert their credit card loyalty programme points, Plus Points, into Etihad Guest Miles. Starting from September 15, Emirates NBD customers will be able exchange 1 Plus Point for 10 Etihad Guest Miles upon converting a minimum of 500 Plus points. To celebrate the launch, Emirates NBD customers will be able to enjoy a 20 per cent bonus miles reward as well as enter a draw to win one of 20 prizes of 50,000 Miles each from September 15 to October 31, 2019. The bonus of 20 per cent Etihad Guest Miles will be credited within 15 working days, at the end of the launch campaign. Yasser Al Yousuf, Vice President Commercial Partnerships, Etihad Aviation Group, said, “We provide many opportunities to use Etihad Guest Miles, such as redeeming them for flights or upgrades, using them to book over 300,000 hotels worldwide, to purchase hundreds of products online on the Etihad Guest Reward Shop, or to donate their miles to charity.” Suvo Sarkar, Senior Executive Vice President & Group Head – Retail Banking and Wealth Management, Emirates NBD, said, “Emirates NBD’s partnership with Etihad’s award-winning Guest Miles programme demonstrates our commitment to work with leading partners to continuously enhance our customer offering.”

Etihad Airways has re-launched etihad.com as part of its continuous commitment to improve the online customer journey, making it easier for guests to plan their trip, search for information, and manage their booking. The refreshed website is now live globally on all Etihad’s site editions in 16 languages. Redesigned from scratch, guests visiting etihad.com now enjoy faster loading pages, thanks to cleaner redesigned content, images, and graphics.  An easier-to-navigate site and a reduction in the number of pages makes it simpler for people to find the information they want. Frank Meyer, Chief Digital Officer, Etihad Aviation Group, said, “Enhancing the guest experience is at the heart of what we do. Knowing travellers increasingly turn to digital channels to manage their journey, we completely redesigned our website to provide a superior digital experience.” With a larger percentage of consumers accessing etihad.com via mobile, the new website is responsive across any device, be it a smartphone, tablet or desktop, allowing guests to access information quickly and easily, before they reach the airport. Additionally, 25 per cent more guests are now accessing self-service functionalities and checking in online thanks to the newly integrated technology which supports flight tickets booked through all channels. Previously, this was only available to those that booked directly through Etihad.

Etihad Airways announced a new partnership with Swiss luxury watchmaker Breitling. With a passion for aviation, quality, and precision, Etihad offers a perfect platform for Breitling, who will serve as the airline’s official timekeeper. The announcement was made by the airline during New York Fashion Week, where it hosted two exclusive VIP events celebrating three years as an official sponsor.  To celebrate the partnership, Breitling has introduced the Aviator 8 Etihad Limited Edition timepiece in black steel. The model, which has been co-designed by Etihad Airways and Breitling, is limited to 500 pieces and is the watchmaker’s first featuring the Arabic language. Robin Kamark, Chief Commercial Officer, Etihad Aviation Group, said, “As one of the world’s most innovative and punctual airlines, we are proud to mark the launch of this great partnership between two leading brands who are world renowned for style, quality and precision. To mark our collaboration with Breitling as Etihad’s official timekeeper, we have introduced the Aviator 8 Etihad Limited Edition, reflecting our Arabian heritage, age-old traditions and focus on the future.”  Speaking at the launch event in New York, Tim Sayler, Breitling’s Chief Marketing Officer, said, “Etihad Airways and Breitling are united by a passion for aviation, as well as by their steadfast commitment to quality and precision.”

Etihad Airways will introduce the Boeing 787 Dreamliner on its flights from Abu Dhabi to Jakarta, Indonesia, and will upgrade its daily morning service to Male, Maldives, to the wide-body aircraft on a seasonal basis. The airline’s two daily scheduled services from Abu Dhabi to the Indonesian capital, Jakarta, will be operated on a year-round basis by a two-class Boeing 787-9. Effective October 27, the overnight service will transition to a Dreamliner operation and the aircraft will be introduced on the daytime service from December 14, 2019. The airline will also operate the next-generation aircraft on its daily morning service from Abu Dhabi to Male from October 27, 2019 to April 30, 2020. This morning service will continue to be supplemented by a second overnight departure. Etihad Airways is one of the world’s largest operators of the Boeing 787 and is introducing the aircraft to these destinations to benefit its point-to-point customers travelling to and from Abu Dhabi, as well as those connecting to and from the Etihad global network.

A state-of-the-art Etihad Airways Boeing 787-9 Dreamliner touched down in Lagos on August 1, 2019 after its inaugural flight from Abu Dhabi. Etihad Airways flight EY673 took off from Abu Dhabi at 2.35 am and arrived on schedule at 7.10 am local time. The return flight EY674 departed Lagos at 8.30 am and touched down back in the capital at 7.10 pm on August 2. The two-class B787-9 Dreamliner features Etihad Airways’ next-generation Business and Economy cabins configured with 299 seats — 28 Business Studios and 271 Economy Smart Seats. Robin Kamark, Chief Commercial Officer, Etihad Airways, said, “We are delighted to upgrade to the Dreamliner aircraft on the Lagos route to further enhance the guest experience and to meet the needs of the growing numbers of business and leisure passengers travelling to and from Nigeria’s largest city. Today’s modern traveller is constantly searching for comfort, innovation and convenience, and we aim to provide the highest standard of hospitality and technological advancements to make any journey a memorable one.” Etihad Airways’ service to Lagos was inaugurated in July 2012.  The route has proved very successful for the airline, recording consistently strong demand to and from both cities.

Etihad Guest, the loyalty programme of Etihad Airways, has signed a frequent flyer programme agreement with Booking.com, one of the world’s major digital travel platforms. This agreement will enable Etihad Guest customers to earn Etihad Guest Miles when booking accommodation through Booking.com on a special co-branded version of the website. Depending on the accommodation booked, customers will earn between three and six Etihad Guest Miles for every USD 1 spent, starting August 1, 2019. Yasser Al Yousuf, Etihad Airways Vice President Commercial Partnerships, said, “We are always looking for new ways to add value to our loyalty programme and now through this partnership with Booking.com, we are delighted to give travellers the ability to earn Etihad Guest Miles not only when booking flights, but their accommodation as well.” “We are constantly exploring new collaborations that enable us to help connect even more travellers with their ideal stay, whether that’s a 5-star resort, a cosy B&B or chic city apartment,” said Ripsy Bandourian, Vice President of Partnerships at Booking.com. “We’re delighted to be partnering with Etihad Guest and providing additional value to our mutual customers that truly enhances their overall shopping and trip experience.” Etihad Guest Miles will automatically be awarded 8 to 12 weeks after the guests complete their stay and can be redeemed for flights and upgrades with Etihad Airways, over 20 airline partners globally, as well as electronics, fashion items and gifts from a range of over 3,000 leading brands available at Etihad Guest’s Reward Shop.

Etihad Airways will be launching a fourth year-round daily service from Abu Dhabi to London Heathrow on October 27, 2019. Robin Kamark, Commercial Officer, Etihad Aviation Group Chief, said, “The flagship Abu Dhabi to London route is tremendously popular with point-to-point business and leisure travellers, and those transiting beyond our hub and we recently boosted frequencies between the two cities to meet increased demand at peak travel times. Adding a fourth year-round flight will provide much needed capacity and optimised timings and easy connections to key destinations across the Middle East, Africa, Asia and Australia. The new service demonstrates our commitment to the crucially important UK market, and ensures we provide our customers with all the benefits of a next-generation fleet across all 42 weekly departures to and from the United Kingdom.” The new service introduces a convenient mid-morning departure from Abu Dhabi and a late evening departure from London Heathrow and follows the introduction of additional seasonal services this summer. The airline will introduce a next-generation, two-class Boeing 787-9 Dreamliner on one of its four daily London services. The aircraft is configured with 299 seats — 28 Business Studios and 271 Economy Smart Seats. This complements the three other services which are operated by Etihad’s 486-seat Airbus A380s, which feature The Residence, a luxurious three-room cabin, nine private First Apartments, 70 Business Studios and 405 Economy Smart Seats. These include 80 Economy Space seats with a seat pitch of up to 36 inches. In addition to the four daily flights into the UK capital, Etihad Airways also operates two daily Boeing 787 Dreamliner services between Abu Dhabi and Manchester.

Etihad Airways celebrated the deployment of the Boeing 787-10 Dreamliner on its daily scheduled services to Shanghai by hosting a spectacular ‘Abu Dhabi Night’ reception. The occasion was attended by leading figures from the UAE and local government officials, diplomats, corporate partners, members of the travel industry and social influencers from the two countries. Robin Kamark, Etihad Aviation Group Chief Commercial Officer, said, “Since the launch of our flights between Shanghai and Abu Dhabi in 2012, we have witnessed huge growth in China’s outbound tourism market and experienced strong demand from both business and leisure travellers. We are delighted to now deploy the larger 787-10 Dreamliner on this popular route, a decision which reflects the importance of Shanghai and China to Etihad Airways.” H.E. Dr. Ali Obaid Al Dhaheri, UAE Ambassador to China, said, “The aviation sector makes an invaluable contribution of 13 per cent of the UAE’s GDP and as such is one of the most valuable aspects of the UAE-China relationship. Our country has become an important strategic trading partner for China’s overseas investment, positioned as it is at the crossroads of continents. The UAE sits at a crucial pivot point of the international arc of the Belt and Road Initiative, and we are working with the Chinese government to capitalise on this geostrategic benefit, as the natural gateway to Africa and the wider Middle East.”

The occasion was marked in style with a spectacular ‘Abu Dhabi Night’ evening reception at The Shilla, Seoul’s most iconic landmark hotel. Effective July 1, 2019, Etihad Airways will operate the Airbus A380 on its daily service linking Abu Dhabi and Seoul. With the introduction of the A380, the South Korean capital’s Incheon airport now joins London Heathrow, Paris Charles de Gaulle, New York JFK and Sydney as the top destinations served by the airline’s award-winning aircraft. Robin Kamark, Aviation Group Chief Commercial Officer, Etihad, said, “We are delighted to include Seoul as one of our most important destinations on the Etihad network with the increased capacity and flagship flying experience only the A380 can provide. The move will guarantee product consistency and more convenient travel options for more customers travelling to and from Korea, ensuring they experience the ultimate flying experience.” Etihad Airways launched its Abu Dhabi to Seoul service in December 2010 and upgraded the daily flights to its state-of-the-art Boeing 787-9 Dreamliner on August 1, 2018 in order to further meet the demands for a more comfortable and personalised travel experience. Etihad Airways operates extensive codeshare partnerships with both Korean Air and Asiana Airlines, providing enhanced connections between Australasia, Asia, the Middle East, Europe and North America.