The Emirates Accessible & Inclusive Travel Hub has been cleverly designed so that it can be seamlessly and swiftly updated with new information and improvements, as accessible travel requirements continue to evolve. In the design and build of the hub, Emirates utilised inclusive research methods including engaging a diverse range of users including those with disabilities, in the usability studies. Emirates new Accessible & Inclusive Travel Hub on the flagship Emirates.com, is designed to contain all the information needed for accessible and inclusive travel, featuring accessibility-friendly navigation that allows customers to find information easily and explore the many ways that Emirates can provide travel assistance and support. Emirates’ Accessible & Inclusive Travel Hub will continue to evolve and grow to meet customer needs. Aiming to reduce anxiety before travelling, the Accessible & Inclusive Travel Hub spent a year in development, resulting in a design that features a seamless visual style and thoughtful and user-friendly navigation options. To provide consistent, inclusive experiences, the website is built on a token-based architecture to enable seamless updates and simplified customization. Even the colour palette is rigorously tested for contrast compliance to support clarity and readability, and designs are tested with assistive technologies such as screen readers, voice control, and keyboard navigation. Customers can choose to view and explore sections by disability; including Mobility Assistance, Visual Impairment, Hearing Impairment and Hidden Disabilities. If preferred, customers can search by looking at specific parts of the journey, which have been clearly arranged – Before your flight, Departure from Dubai, Onboard your flight, Connecting in Dubai and Arriving in Dubai. A third option allows customers to browse by specific needs, including Book Special Assistance, Prepare for travel with …
Read More »Emirates introduces Premium Economy to Kuala Lumpur on newly retrofitted Boeing 777
As part of its commitment to offering a consistent and enhanced travel experience for passengers travelling to and from Malaysia, Emirates has deployed its retrofitted Boeing 777 aircraft on flights EK346 and EK347. The refurbished aircraft features four newly configured and refreshed cabins, including its award-winning Premium Economy. Emirates’ flight EK346 departs Dubai at 3:10hrs and arrives in Kuala Lumpur at 14:25hrs. The return flight EK347 departs Kuala Lumpur at 19:10hrs and arrives in Dubai at 22:10hrs. All times are local. The airline’s Premium Economy cabin redefines comfort for travellers flying between Kuala Lumpur and Dubai, offering spacious leather reclining seats with full leg and footrests and adjustable headrests. It features in-seat charging points, a wood-finished side cocktail table, a 13.3-inch TV screen, a generously sized pillow and blanket as well as complimentary amenity kits on select flights. With the introduction of the newly retrofitted Boeing 777, this signature offering is now available across nearly 70 destinations within the Emirates network. For those seeking additional comfort and privacy during their journeys, the Premium Economy cabin offers a refined upgrade from Economy Class. From regional dishes served on Royal Doulton fine china, stainless steel cutlery wrapped in linen to a polished woodgrain dining table that folds into the seat. The unparalleled service also offers a selection of premium wines, and exclusive beverages that are available throughout the flight. “Malaysia has been a key market for Emirates for nearly three decades. We are proud to introduce our latest generation and award-winning Premium Economy along with refreshed First, Business and Economy cabins to our travellers”, said Saeed Mubarak, Country Manager Emirates in Malaysia. “The new interiors bring more comfort and more choice, ensuring every passenger …
Read More »Emirates unveils upgraded Boeing 777, launches premium economy in South Africa
Emirates has officially unveiled its fully retrofitted Boeing 777 aircraft in South Africa, marking a regional first with the introduction of its highly praised Premium Economy cabin. Now flying to both Cape Town and Johannesburg, the upgraded aircraft reflects Emirates’ continued commitment to delivering world-class travel experiences and strengthening ties with South Africa as it celebrates 30 years of service in the country. Key aviation and tourism leaders, including officials from Wesgro and the South African Civil Aviation Authority, joined Emirates for a guided tour of the aircraft. The refreshed Boeing 777 features four revamped cabin classes: First Class Suites, a redesigned Business Class with a 1-2-1 layout, the all-new Premium Economy, and enhanced Economy Class. The Premium Economy cabin, making its African debut, offers luxurious touches including wide leather seats, generous legroom, footrests, 13.3-inch screens, and exclusive inflight amenities—delivering a Business Class-like experience at accessible fares. This rollout is part of Emirates’ ambitious $5 billion retrofit program, one of the largest in aviation history, aiming to upgrade 219 aircraft. With 67 aircraft already completed, the initiative underscores Emirates’ goal to elevate comfort, design, and service standards across its global fleet.
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