Tag Archives: Emirates

The President of Emirates Airline and the CEO of Heathrow Airport held a constructive meeting where Emirates agreed the airline was ready and willing to work with the airport to remediate the situation over the next 2 weeks, to keep demand and capacity in balance and provide passengers with a smooth and reliable journey through Heathrow this summer. Emirates has capped further sales on its flights out of Heathrow until mid-August to assist Heathrow in its resource ramp up, and is working to adjust capacity. In the meantime, Emirates flights from Heathrow operate as scheduled and ticketed passengers may travel as booked.

Emirates and Air Canada announced the signing of a strategic partnership agreement that will create more options for customers when travelling on the carriers’ networks while also enhancing the customer experience throughout the journey. Emirates and Air Canada intend to establish a codeshare relationship later in 2022 that will offer enhanced consumer travel choices for Air Canada customers to travel to the United Arab Emirates and to destinations beyond Dubai. Emirates customers will also enjoy an enhanced travel experience when travelling to Toronto or to key destinations across the Air Canada network. Customers will have the ability to book connecting travel between both airlines’ networks with the ease of a single ticket, seamless connectivity at the carriers’ respective global hubs and baggage transfers to their final destinations. Sir Tim Clark, President Emirates Airline said: “This is a significant partnership that will enable our customers access to even more destinations in Canada and the Americas, via our Toronto and US gateways. It also opens up many new route combinations for travelers across Emirates’ and Air Canada’s extensive networks in the Americas, the Middle East, Africa and Asia. We are pleased to partner with Air Canada, one of North America’s most established airlines and Canada’s flag carrier and we look forward to jointly progressing on various areas to provide even better customer flight choices and experiences.” “As we continue pursuing our strategy of expanding our global reach in response to growing opportunities in VFR markets (Visit Friends and Relatives) that serve Canada’s large multicultural communities, we are very pleased to form a strategic partnership with Emirates, a highly respected flag carrier of the United Arab Emirates with a hub in the vibrant …

Emirates expects a busy summer and is set to operate as scheduled over the peak travel season, including at its 39 European points with its London Stansted route re-starting from 1 August. With over 24,000 scheduled passenger flights to and from 129 airports around the world for July and August, Emirates has been co-ordinating with its ground handling partners at airports around the world, ensuring they are up-to-date with operational requirements and are prepared to support smooth passenger movement. Emirates has also worked closely with other stakeholders at Dubai Airport to support its flight schedule and services, provisioning additional resources to ensure efficient operations at the hub, including for transiting passengers. Those visiting Dubai or doing a summer stopover can ease through departures and arrivals with speedy biometrics-enabled check-points; and utilise various convenient options for mobile, online, home, and self-check in. The double-decked Emirates A380 aircraft is also being deployed to serve high customer demand at over 30 cities around its network, this includes popular European cities: Amsterdam, Dusseldorf, Hamburg, London Gatwick, London Heathrow, Rome, Paris, Madrid, Manchester, Milan, Vienna, and Zurich. Whether travelling for the holidays or to visit family and friends, customers can look forward to all of Emirates’ signature experiences. On ground, this includes complimentary Chauffeur Drive airport transfers for First and Business Class customers in nearly all cities served by Emirates. Onboard, customers in all cabins can expect freshly prepared meals inspired by the season and region, and an unmatched selection of the latest movies, TV shows, radio, live TV, podcasts and more on the 5,000 channels of on-demand entertainment on Emirates ice. Flight updates and travel advisories: To receive the latest flight updates, customers are …

Encouraging all travellers to explore the wide range of online and remote check-in options available, Emirates has invested in multiple smart tech developments to ensure seamless travel, ahead of the peak travel period of Eid and Dubai school holidays from July 8 onwards. Advising passengers to arrive at the airport at least 3 hours prior to their flight departure, and ensure they have all the required documents for their destination, there are a number of ways to further enhance the travel experience and avoid delays; 1. Use the Emirates App Download the Emirates app to have travel plans conveniently at your fingertips. The app allows users to book and change flights, download a digital boarding pass, pre-plan meals, book chauffer drive service and even pre-select and plan movies to watch via the ice inflight entertainment. 2. Check the COVID-19 travel requirements in advance Emirates recommends passengers arrive to the airport at least three hours before their flight so there’s time for any extra health and safety checks. Face masks are required for flights. The travel requirements for various countries change frequently so passengers are advised to check the COVID‑19 test requirements and the health documents needed for travel to Dubai and all Emirates current worldwide destinations. 3. Sign Up for WhatsApp COVID-19 Travel support Travellers in Dubai can get the latest travel requirements on WhatsApp for popular destinations. This is the latest information that the customer service team have and is updated daily. 4. Remote Emirates City Check-in in Ajman Those travelling from the northern emirates can take advantage of a 24‑hour City Check‑in at Ajman Central Bus Terminal and check in up to 4 hours before the flight departs, …

To mark the United Nation’s Micro, Small and Medium-sized Enterprises (MSME) Day, and the vital role these enterprises play in post-pandemic recovery, Emirates is empowering MSMEs to seek growth opportunities with an attractive incentive for new members who enrol into the Emirates Business Rewards programme. Eligible businesses around the world who sign up for a first-time account anytime from 25 June to 10 July 2022, will receive a joining bonus of 10,000 Emirates Business Reward Points – the equivalent of one Economy Class return ticket between most destinations in the Middle East, Africa/WAIO and Dubai, a city that offers world-leading support programmes and infrastructure for entrepreneurs and SMEs. Emirates’ offer aims to support MSMEs and recognise the integral part they play in sustainable development, and the global economy and communities. There are currently more than 30000 micro, small and medium sized businesses participating in the Emirates Business Rewards programme, taking advantage of a wealth of benefits including easy enrolment, accessible earning and redemptions, and flexibility and upgrade opportunities – even on last minute bookings. With a goal of ‘making business travel seamless’, Emirates Business Rewards enables organisations to earn points on business travel, which can be spent on future flights and upgrades on any Emirates flight, in any class, subject to availability. Organisations are eligible to earn points whenever their employees or guest travellers fly on Emirates, which can then be spent on dynamic reward flights and upgrades. Individuals can also earn Skywards Miles on the same flight if they are an Emirates Skywards member. There’s no limit to how many employees can join the programme and no minimum spend is needed. Emirates Business Rewards is free to join and …

With the significant demand for air travel during Hajj, Emirates is deploying extra flights to ensure more connectivity for the scores of pilgrims making their way to the Holy City of Makkah. Emirates will be operating special flights to Jeddah and Medina during the upcoming Hajj season to carry pilgrims for this special period. Emirates will be deploying 31 additional flights to Jeddah and double daily flights to Medina from 23 June to 20 July to help transport pilgrims to carry out one of the key pillars of Islam. These services will run in parallel with Emirates’ regularly scheduled services. The Kingdom of Saudi Arabia has greatly expanded its Hajj participation this year to nearly a million pilgrims. This year, Emirates has seen strong demand for Hajj travel from Indonesia, Pakistan, India, Bangladesh, Nigeria, Turkey, Egypt, Ethiopia, Malaysia, the UK, US, UAE and Algeria. The special services are available to travellers holding a valid Hajj visa. Pilgrims must also be under the age of 65, hold a valid vaccination certificate with a vaccine authorised by the Saudi Ministry of Health, and must also carry a negative PCR test done within 72 hours of departure. Given the significance of the once-in-a-lifetime Hajj experience, the airline’s teams have been working hard to ensure that every detail of the pilgrim’s experience is aligned with the tenets of their faith. On the ground in Dubai, Emirates has a special Hajj airport team to help manage check-in, transfers, and helping to facilitate a seamless and convenient on ground experience for Hajj pilgrims. Emirates has also set up dedicated check-in and transfer counters for Hajj passengers transiting in Dubai. For Hajj travellers having a longer layover …

As travel rebounds from the impact of the pandemic, Emirates is busy preparing for its busiest period yet, with over 550,000 customers expected to fly out from the UAE between June and July on over 2,400 weekly network-wide departures. The airline continues to add flights and frequencies where possible as it ramps up its summer schedule, and will be operating close to 80% of its pre-pandemic capacity, or over 1 million weekly seats this summer to serve demand. Daily booking volumes are accelerating as summer holidays draw closer, and Emirates is urging customers who haven’t planned their holidays or made travel arrangements to get ahead and book now to ensure they are able to travel on their preferred dates and flights. This year, travellers from the UAE will be heading to Emirates’ six UK destinations, Cairo, Amman, Emirates’ nine Indian points, Manila and Beirut to visit family and friends. Leisure travel traffic from the UAE will also be at an all-time high, with scores of travellers, mainly families and couples, making their way to Bangkok, Istanbul, Vienna, Zurich, Nice, Phuket, Singapore, Oslo, Kuala Lumpur, Brisbane and the west coast of the US for extended summer holidays as more countries continue open up for tourism and drop their entry restrictions. As many customers have been waiting for almost two years to travel, Emirates is working hard to ensure it provides an incredible onboard experience, and a seamless journey on the ground. On the ground, customers can look forward to a speedy process when they utilise the airline’s biometric path in Terminal 3 for a contactless journey from select check-in desks, Emirates lounges and boarding gates. The airline has also introduced other …

Emirates adds another First Class experience with a new Home Check-in Service that offers customers the option to check in from home in a comfortable and convenient manner. This service is provided free of charge to Emirates’ First Class customers based in Dubai and Sharjah, where the Check-in Agents will visit their homes or hotels at pre-booked timings to complete all check-in formalities, including document verification, checking-in of baggage, and issuing boarding passes. There is an allocated counter at the airport for any last-minute extra luggage. The Check-in Agents will take the luggage directly to the airport, while customers can choose to go to the airport at their convenience using the pre-booked Emirates complimentary chauffeur-drive service. The complimentary Home Check-in service must be booked at least 24 hours prior to flight departure time and the latest check in for the home service is six hours before the flight’s departure. On arrival at Dubai International airport (DXB), which must be minimum of 90 minutes prior to the flight, customers can proceed directly to immigration and security, and then continue to Emirates’ dedicated First Class Lounge. All Emirates customers can experience a smooth and contactless experience at the airport by using the Emirates App to check-in and issue a mobile boarding pass and using the Emirates’ self-service bag drop. Registered customers can continue hands-free through the airport by using the integrated biometrics tunnel and smart gates at DXB. First Class customers can enjoy a full complement of trademark services located within the Emirates First Class Lounge, such as: a complimentary facial treatment at the Timeless Spa, complimentary services at Shoeshine by Mr Cobbler, four fine champagne vintages at the dedicated Moet and …

Emirates and Airlink have officially activated their codeshare partnership. The Emirates and Airlink partnership makes it easier for customers to create their ideal itinerary and benefit from seamless connections and a single booking reference across eight domestic South African cities via the airline’s gateways Johannesburg, Cape Town and Durban. Travel itineraries can now be booked on emirates.com, with travel agents as well as online travel agents (OTAs). Tickets booked from June 2022 are available for travel immediately. Emirates customers can now book a wide range of additional flights, including eight destinations from Johannesburg, five destinations from Cape Town and one point from Durban. Examples of some new route options include Bloemfontein, Hoedspruit, Port Elizabeth, Kimberley, George, and East London, amongst others. Emirates currently offers double daily flights to Dubai from Johannesburg, daily flights to Dubai from Cape Town and five weekly flights to and from Durban. The airline is also driving more connectivity options that provide value through a better experience for its customers. With the revival of its South African Airways partnership, as well as its codeshare agreement with Airlink, and interlines with Cemair and FlySafair, the airline has expanded its reach to 79 regional points in southern Africa.

Emirates and Jebel Ali Free Zone (Jafza), have signed a Memorandum of Understanding to explore joint cooperation and initiatives targeted at attracting more investments into Dubai by supporting new and existing businesses registered or licensed in the free zone. Under the MoU, both parties will explore opportunities to offer a number of travel-related incentives for new and existing SMEs and larger businesses, including potential enrolment in the airline’s Business Rewards programme. The MoU was signed by Dina Al Herais, Emirates’ Vice President, Commercial Products, B2B Corporate & Leisure, and Ebtesam Ahmad Alkaabi, Head of Sales, Jafza Sales. The signing ceremony was also attended by Adil Al Ghaith, Senior Vice President, Gulf, Middle East & Central Asia, and Ahmad Al Haddad, Chief Operating Officer, Parks and Zones, DP World UAE. Adnan Kazim, Chief Commercial Officer for Emirates Airline, said: “We are pleased to partner with Jafza to support Dubai’s efforts in cementing its leadership position as one of the world’s preferred investment destinations. Dubai’s vibrant business environment continues to gain momentum in attracting new companies and foreign firms, start-ups and talented entrepreneurs across a wide range of industries. Emirates has been a long-standing supporter of a number of initiatives targeted to support SMEs and innovative start-ups in our home base the UAE, and today’s signing with Jafza reinforces our commitment to help stimulate diverse economic activity in Dubai by providing companies with a range of highly competitive travel incentives so they can scale up their businesses both regionally and globally.” Ahmad Al Haddad, Chief Operating Officer, Parks and Zones, DP World UAE said: “Since its inception, Dubai has built a reputation as a global business ecosystem. It is a magnet for …