Tag Archives: Emirates

Emirates is showcasing its latest roster of innovative products and fan-favourites at this year’s 30th edition of Arabian Travel Market, which got underway on 1 May. A milestone year for the event, which is celebrating its third decade of connecting the travel industry, this year also marks Emirates 30th year of partnership and commitment to ATM. When the exhibition first opened its doors thirty years ago, Emirates flew 15 aircraft to 30 cities and carried close to 2 million passengers. Today, Emirates is the world’s largest international airline serving over 140 destinations on more than 200 wide-body aircraft, connecting tens of millions of travellers across the globe each year, and making Dubai one of the most globally connected cities for travel, tourism and business. Over the years, the airline’s presence has expanded and evolved at ATM. In 2007, Emirates unveiled its huge ‘Globe’ stand, a captivating three-storey spherical structure which literally ‘turned’,  featuring  the airline’s industry-first private suite in First Class on its Airbus A340-500 in a specially recreated area.  Later, the 9.5 metre tall structure focused on the airline’s tremendous network expansion featuring Emirates destinations, and on the fringes of the stand, its cabin products on the A380 and Boeing 777 across all classes, as well as its sports sponsorships around the world. In 2016, the airline unveiled its ‘Infinite Possibilities’ stand at ATM, a futuristic display showcasing its industry leading products and services for visitors to experience before boarding their next Emirates flight. Standing at 8.5 metres tall and taking almost 9 days to assemble, Emirates’ ‘Infinite Possibilities’ stand was one of the tallest exhibitor stands at ATM, weighing in at 166 tonnes, equivalent to one third of …

In the heart of Dubai’s bustling financial district, Emirates launched a new City Check in and Travel Store, enabling customers to conveniently book travel, check-in for flights, drop luggage, shop for travel essentials, and save time at the airport. Located in the elite ICD Brookfield Place in Dubai International Financial Centre (DIFC), the state of art facility will be open from April 27. As part of Emirates’ continuous investment into enhancing customer experience, the City Check-in and Travel Store has a prime and premium location for busy professionals in Dubai’s finance hub and allows customers to drop their luggage as early as 24 hours and up to 4 hours before a flight, arriving at the airport at leisure. Customers can visit the space and check in anytime from 8:00am to 10:00pm daily, beginning their travel experience with seamless service via self check in kiosks, at dedicated desks with Emirates agents, or with the help of the world’s first ever check in robot assistant – Sara. Sara is an innovative portable robotic check-in system, who can match faces with scanned passports, check passengers in, and guide them to the luggage drop area. With an eye-catching 2.5 metre LCD screen showing the latest destination content from Emirates, and more screens showing an interactive touchscreen map, the City Check-in and Travel Store is a stylish and spacious contemporary space which offers the opportunity to book tickets, browse travel merchandise, drop luggage, and check in – with paid valet parking and self-parking ensuring an elevated, hassle-free check in experience for Emirates passengers. Visitors can also get expert advice and offers on trending destinations, while dedicated travel consultants can assist with purchasing tickets for future …

Advancing its sustainability efforts, Emirates and dnata have joined the United Nations Global Compact (UNGC), a voluntary global initiative that promotes responsible business practices and the advancement of the Sustainable Development Goals (SDGs). HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said: “In the UAE’s Year of Sustainability, we are pleased to join the United Nations Global Compact, which is another step forward in the Emirates Group’s efforts to embed sustainable and responsible business practices across our operations. “Emirates and dnata have always taken a balanced approach to growth. Reflecting Dubai and the UAE’s long-term vision, we are tireless in our pursuit of excellence and progress, and we embrace the values of tolerance and respect. We will continue to invest in technologies, people, and partnerships to improve our business performance, expand our positive impact on the communities we serve, and reduce our environmental impact,” he added. As participants of the UNGC, Emirates and dnata commit to implementing the Global Compact’s Ten Principles in the areas of human rights, labour, environment, and anti-corruption, and to report on its progress on these efforts annually. The Group will benefit from access to the UNGC’s extensive tools and resources to engage with its employees across the globe and improve their learning and training in Sustainability. The Emirates Group’s ongoing environmental initiatives focus on 3 areas: emissions reduction, responsible consumption and the preservation of wildlife and habitats. In June 2022, dnata pledged US$100 million to be invested over 2 years to enhance environmental efficiency in its operations. In January, Emirates successfully operated a milestone demonstration flight using 100% sustainable aviation fuel (SAF) in one engine, supporting collective industry …

Emirates announced it will launch a new daily service from Dubai to Montréal, starting 5 July. Montréal becomes Emirates’ second gateway in Canada, complementing its passenger services to Toronto, which have been operating to Ontario’s capital city since 2007. The launch of services to Montréal comes as the UAE and Canada aim to deepen economic cooperation between the two nations and stimulate benefits to the aviation and tourism sectors, in addition to enhancing trade flows and commercial links. The daily flights to the new destination will help cater to the huge demand for direct flights between Dubai and Canada, particularly to its two largest metropolitan hubs, and provide more choice for travellers when flying to Canada. Passengers from Montréal can enjoy the airline’s award-winning services to and through Dubai, and connect safely, seamlessly and efficiently to Emirates’ global network of over 130 destinations in over 70 countries and territories. The daily flights between Dubai and Montréal will operate as EK243/244 with a Boeing 777-300ER aircraft in a three-class configuration, offering a premium travel experience across its cabins. Passengers can enjoy Emirates’ award-winning travel experience aboard its wide-body aircraft with 8 First Class suites, 42 lie-flat seats in Business Class and 304 seats in Economy Class. Tickets to Montréal go on sale today for flights starting 5 July and can be booked on emirates.com, the Emirates App, or via travel agents. The flights will operate with timings as follows (all times are local):

Emirates will be expanding its schedule this week to offer 38 additional flights across six cities in the GCC and Middle East to meet significant demand for Eid Al Fitr holiday travel. This year, more than 110,000 travellers are expected to board Emirates flights during Eid Al Fitr across the region, with additional flights planned for Riyadh, Dammam, Jeddah, Medina, Kuwait and Beirut. In the Kingdom of Saudi Arabia, Emirates will be adding four extra flights between 19-29 April to and from Riyadh to cater to Saudi travelers looking to venture to Dubai and beyond.  In Jeddah, the airline will be operating three daily A380s, and will additionally layer on six flights operated by its Boeing 777 to serve the peak travel holiday period from the city between 20-25 April. Emirates will boost its flights to Dammam from 18 to 21 weekly, starting from 20 April until 31 May with additional flights scheduled on Mondays, Wednesdays and Saturdays to connect travelers to their favorite holiday getaways.  Travelers from Medina will have the choice of an additional 16 flights in the month of April to accommodate those travelling inbound for Umrah, as well as travelers looking to start their holidays earlier. This year, Emirates customers in KSA will be venturing to Dubai for their Eid Al Fitr celebrations, in addition to the Maldives, London, Phuket, Mauritius, Manila and Paris. In Kuwait, Emirates will operate an additional eight flights for Eid with its Boeing 777 from 20-27 April.  Popular destinations for Kuwaiti travelers this year include Dubai, Maldives, Phuket, Bangkok, London, Mauritius and Milan. Emirates will offer an additional flight on 23 April on the airline’s existing Beirut schedule to accommodate for …

Emirates’ iconic flagship A380 landed at Mohammed V International Airport in Casablanca, signalling a better way to fly between Dubai and Casablanca, as well as increasing travel demand in and out of Morocco. Passengers onboard the first A380 to Morocco were in for an extra tinge of excitement as the superjumbo was dressed in a special livery marked for the occasion. The aircraft sported the Museum of the Future Livery, Dubai’s newest definitive marvel, architectural icon and centre for pioneering concepts and ideas. The daily A380 service replaces the existing Boeing 777-300ER aircraft currently used between Dubai and Casablanca. Emirates flight EK 751 takes off from Dubai International Airport at 07:30hrs and lands in in Casablanca at 11:55hrs. EK 752 departs Casablanca at 1445hrs, arriving in Dubai at 0115hrs the next day. The aircraft was received by Khalfan Al Salami, Country Manager, Morocco, along with a host of dignitaries including Alasri Al Dhaheri, the UAE ambassador of Morocco, Omar Abdulrahman Al Tunaiji, UAE Consul General of Morocco, Alarby Bin Ebrahim, Public relations Manager, and Abdalhaq Mazrour, Airport Director, Morocco. Emirates has been flying to Morocco for 21 years and the return of A380 services underscores its long-standing commitment to the country, boosting inbound traffic and supporting the tourism recovery of the country. Casablanca continues to be a popular leisure destination on the Emirates’ net, and the upgrade of services to an A380 will provide travellers more opportunities to connect to the Moroccan capital, as well as provide customers more connectivity to Dubai and beyond to cities through  Emirates’ extensive global network. Passengers travelling on the first A380 are coming from the Middle East, South and South East Asia, South Africa, …

Following the breakthrough expanded air transport agreement between the United Arab Emirates and Canada, Emirates is stepping up its frequency with two additional flights per week between Dubai and Toronto. From 20 April, daily flights will operate on the busy route to serve huge demand for passenger services. The move comes as bilateral relations between the United Arab Emirates and Canada have enhanced significantly, with both countries set to reap vast economic benefits across a multitude of sectors and supply chains. Hailing the development as a crucial one for the airline, Adnan Kazim, Emirates’ Chief Commercial Officer, said: Emirates welcomes the expansion of the air services agreement between the UAE and Canada and we would firstly like to thank all stakeholders and authorities who were involved in this pivotal agreement that will provide a boost to the aviation and tourism sectors in both countries. We have been serving customers between Toronto and Dubai since 2007, and although the double-decker A380 aircraft has been operating the route since 2009, demand arising from leisure and corporate travellers, diaspora and students has consistently outstripped the allocated capacity. This enhanced agreement represents a turning point for us in our strategy to serve our customers better, by offering more choice and flexibility, and meet pent up demand across our growing network. “Business ties between Canada and the UAE have grown significantly over the years and the expanded air services will help to further nurture business and trade.  The expansion of air services is also an affirmation of the growing importance of the UAE to Canada’s global connectivity, which we can support through our global network of more than 130 destinations. Together with the relevant authorities, …

Emirates has now restored its full Japanese network with the resumption of its passenger services to Tokyo-Haneda on 2 April 2023, further building on the airline’s continued expansion in the Southeast Asia region. Operated by one of Emirates’ latest Boeing 777 “Game Changer” aircraft, flight EK312 departed from Dubai on 2 April at 7:50hrs, and arrived in Haneda at 22:35hrs. The return flight EK313 departed from Haneda on 3 April at 00:05hrs and arrived in Dubai at 06:20hrs. All times are local time. Satish Sethi, Emirates’ Country Manager in Japan, said: “We’re very excited for the continued development of our Japanese network and are especially thankful to the local authorities and our partners for their support and for working with us on providing seamless global connectivity for Japanese travelers.  We’ve been present in the market for more than 20 years and are thoroughly pleased to finally return to Tokyo-Haneda, as we look forward to supporting the increasing demand for international travel. The night flight from Haneda offers valuable connectivity for travellers to access Emirates’ points beyond Dubai, in Europe, Africa, and the Middle East regions.” In addition to Tokyo-Haneda, Emirates also operates daily services to Tokyo-Narita and Osaka. From these points, the airline offers passengers access to 24 additional domestic cities in Japan through its codeshare partnership with Japan Airlines. Japanese travellers can also benefit seamless access to more than 130 destinations across 6 continents via Dubai, including popular destinations such as Italy, Spain, US, France and UK. Tickets can be booked on www.emirates.com, the Emirates App, or via travel agents. Travellers are also encouraged to check the latest entry requirements. From First Class through to the Business and Economy …

Emirates and United have activated their codeshare partnership, allowing Emirates customers to enjoy easier access to an expanded choice of U.S. destinations. Starting today, Emirates customers will be able to fly to three of the nation’s biggest business hubs – Chicago, Houston or San Francisco – and connect easily to an expansive network of domestic U.S. points on flights operated by United. Tickets are available to purchase from today on emirates.com as well as through trade channels including travel agencies. With the launch of the partnership, Emirates customers heading to the U.S., can now look forward to access to more than 150 U.S. cities in the United network, via the three gateways. Similarly, Emirates customers in the U.S. planning trips to Dubai and beyond have a myriad of choices and can utilise United’s services to easily connect to Emirates operated flights bound for Dubai, via Chicago, Houston or San Francisco. The world just got bigger for U.S. travelers journeying to Emirates’ extensive network beyond Dubai, including many unique destinations across the Middle East, Africa, Central Asia and the Indian subcontinent. On the flights, passengers can enjoy Emirates’ award-winning services and a host of convenient travel benefits afforded by the agreement. Travellers with itineraries on Emirates’ codeshare flights can plan their entire trip on a single-ticket and take advantage of the airline’s baggage allowance, in addition to convenient bag check-through to the final destination. Emirates is also enabling its Skywards members to earn and redeem miles on all flights across United’s worldwide network. The partnership unlocks a host of popular destinations accessible from Emirates gateways such as Atlanta, Austin, Denver, Minneapolis and Phoenix. Emirates passengers planning trips to destinations such as …

With concerted efforts to further enhance support services for travellers with hidden disabilities including Autism, Emirates has rolled out specialised training to more than 24,000 global cabin crew and ground staff, collaborated with Dubai Airport on a useful travel planner and autism friendly route to make the pre-boarding experience more seamless, and implemented additional thoughtful measures to ensure passenger comfort onboard. More than 24,000 cabin crew and ground staff globally have completed Emirates ‘Introduction to Autism and Hidden Disabilities’ training. The online course was first launched in 2022 and covers a range of topics from the UAE National Policy for People of Determination, recognising autism, practical tips on how to assist passengers with hidden disabilities, responding with empathy, and information on the official support systems to help passengers in the airport. Categorised as a hidden disability, autism spectrum disorder is a neurological and developmental disorder that affects how people interact with others, communicate, learn, and behave. Known as a spectrum disorder because there are wide variations in the types and severity of symptoms people experience, a range of sensory needs can occur. For some travellers, the airport and aircraft experience may feel too noisy, too bright, too unfamiliar, or too busy – and these are some of the areas in which Emirates is striving to facilitate planned and positive travel experiences, for customers with autism. Emirates supports passengers with hidden disabilities by providing as much information in advance as possible, so that families can plan, rehearse, and be reassured about their upcoming travel. Passengers can check the Accessible Travel page on Emirates.com for information and contact their Emirates local office with queries. Passengers who declare a hidden disability will be …