Tag Archives: Emirates

The new partnership between Emirates and Sharjah Commerce and Tourism Development Authority (SCTDA) explore and implement promotional activities and offer bespoke packages for tour operators and the wider travel trade in key markets. Emirates and SCTDA will also explore opportunities to create unique products and packages marketed directly to Emirates’ customers via ‘Dubai Experience’ on the airline’s website. This is in addition to advertising and cross promotional marketing campaigns, familiarisation programmes for travel trade and media, as well as promotional competitions aimed to encourage visits to Sharjah as part of their overall UAE holiday.

Emirates is gearing up for a busy travel period for Eid Al Fitr by deploying an additional 17 flights to destinations in the Middle East/GCC from 26 March to 6 April. This year, over 371,000 customers are expected to fly with the airline during the Eid Al Fitr break from around the region, with additional flights planned for Jeddah, Kuwait, Dammam and Amman. The expanded flight schedule offers customers travelling home or interested in exploring new destinations more opportunities to reunite, celebrate with their family and loved ones, or enjoy leisure getaways. Emirates will add six flights to/from Amman and another five flights between Dammam and Dubai. The airline will be layering on an extra four flights from Jeddah and the airline’s flight schedule from Kuwait will extend to another two services. The additional services provide more flexibility to venture to Dubai – a popular Eid destination – and beyond to popular destinations and leisure gateways in Thailand like Bangkok and Phuket, the UK, gateways across the US, South Africa and to visit family and friends in Mumbai, Karachi, and Cairo, among many other cities. Keeping with its heritage and Eid traditions, Emirates will be serving a special Eid menu across all travel classes on select flights to and from Dubai. The menu will be filled with delicacies including favourites like chicken madhbi, prawn matfi, chicken makloubeh, mixed grills like chicken shish taouk and lamb kofta, halwa brownie, and pistachio cake, among an array of other sweet and savoury dishes. Passengers traveling during Eid will also have access to a wide variety of entertainment options on ice, featuring more than 6,500 channels of on-demand content and over 2,000 international movies, including …

Emirates anticipates busy weekends ahead of and during the Eid Al Fitr holiday with heavy traveller volumes departing from and arriving to Dubai. The busiest time for departures in Terminal 3 will be on the 28 and 29 March, and on the 5 and 6 April, with more than 80,000 daily customers making their way abroad for their spring break holidays. With expected traffic congestion around Terminal 3 entrances, Emirates urges customers departing from Dubai to build in extra time for their journeys to avoid potential delays. Passengers should arrive at the airport up to 3 hours before their flight and take note of their boarding times to ensure they reach the departure gate on time without delay. Customers can use the broad range of check-in options available to them including online check in on emirates.com or the Emirates App open 48 hours before their departure; Emirates City Check in and Travel Store in ICD Brookfield Place from 24 hours up to 4 hours before departure, except for customers travelling to the US; book a home check-in from their residence or hotel; use the airline’s convenient check-in kiosks and baggage drop facilities in Terminal 3 and mobile check-in ports located throughout the terminal. Customers travelling from the northern Emirates can check in at the Ajman Central Bus Terminal from 24 hours up to 4 hours before their flight. Customers can also drop off their luggage at the airport the night before travel at no charge or check in early and drop off their bags 24 hours before departure, or 12 hours before departure if flying to the US. This allows them to proceed directly to immigration or Smart Tunnel for seamless processing. …

Emirates revealed the next seven cities to be served by its A350. The airline’s summer schedule will include A350 services to Tunis, Amman, Istanbul, Dammam, Ho Chi Minh City, Baghdad and Oslo as the new seven cities. With the latest tranche of planned Emirates A350 deployments, the airline is expanding the list of its short to medium haul destinations served in the Middle East/GCC and Europe. For the first time, the Emirates A350 will make its debut in Africa and Southeast Asia. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “Our strategic A350 expansion across diverse geographies in the Middle East/GCC, Europe, Africa and Southeast Asia leverages the aircraft’s operational flexibility and efficiency, while offering more customers expanded premium travel options and the opportunity to experience our latest generation interiors like Business Class and Premium Economy along with plenty of thoughtful touches throughout every cabin, now available in more cities than ever before.” He added: “The introduction of this aircraft and layering it on existing route schedules also enables Emirates to maintain a compelling competitive position as the airline of choice for discerning travellers looking for a unique slate of connectivity options and elevated onboard experiences they can’t have with any other carrier.” The airline’s latest A350 fleet additions will start scheduled operations to the following destinations: Emirates will operate the A350 six times weekly (all days except for Tuesday) to Tunis on EK 747/748 from 1 June.* Amman’s EK 905/906 will be served daily by the Emirates A350 from 1 June.* Emirates’ A350 featuring the latest cabins will land in Istanbul for the first time to commence daily operations on EK 117/118 from 1 July.* The …

Emirates will expand the list of cities served by its refurbished Boeing 777 to Seoul, South Korea starting 14 April* and London Stansted in the UK from 7 May*, as aircraft sporting upgraded cabins roll out of Emirates’ retrofit programme and into scheduled service. Emirates’ four-class Boeing 777 will launch on flights EK324/325 between Dubai and Seoul, operating three times a week on Mondays, Wednesdays, and Fridays. The upcoming deployment makes Seoul the second East Asian destination to receive Emirates’ upgraded Boeing 777 retrofitted aircraft, including its award-winning Premium Economy and newly configured Business Class cabin, offering customers more choice and a better experience in the skies. By July 2025, travellers flying eastbound with Emirates will have access to more than 3,150 weekly seats in Premium Economy on a mix of Boeing 777s and A380s across six key destinations in Southeast and East Asia, including Tokyo-Narita, Tokyo-Haneda, Osaka, Singapore, Seoul, and Shenzhen. London Stansted joins London Heathrow and Edinburgh as the third UK destination to showcase the airline’s latest generation products and elegantly refreshed cabin interiors. In addition to London Stansted, Emirates’ network of European destinations served by the four-class Boeing 777 includes Brussels, Geneva, Zurich, Vienna, and Athens. The retrofitted Emirates Boeing 777 aircraft features a four-class configuration, including Emirates’ signature Premium Economy cabins, which combine accessible luxury with comfort. The aircraft also boasts the new Emirates 777 Business Class, with seats arranged in a 1-2-1 configuration for maximum privacy ensuring aisle access for every passenger, fully flat beds, and personal mini-bars. On some aircraft, First Class passengers can experience the exclusive Gamechanger suites, offering unparalleled luxury, opulent comfort and signature design touches. Customers across all cabins will enjoy upgraded …

Emirates has joined forces with Parsys Telemedicine to introduce next generation equipment that will enable customers to receive high-quality, speedy medical care in the air. Emirates has invested more than USD2.4 million in co-designing the new equipment set with Parsys, which will be rolled out to 300 aircraft over the next few years. The groundbreaking ‘telemedicine station’ has advanced features such as high-definition video conferencing, remote passenger assessment, secure data transmission and 12-Leads Telecardia ECG – enabling Emirates’ highly trained cabin crew to save lives in emergency situations. Emirates has always invested in high quality medical equipment, but the new Parsys kit is the result of a yearlong collaboration between Emirates and Parsys to create a bespoke inflight tool that is more efficient and reliable, more connected, and ultimately safer for Emirates’ customers . The best-in-class new system includes the Parsys Telemedicine Kit for Emirates and the Parsys Cloud. The kit is an integrated, portable telemedicine station designed for cabin crew to gather important information and vital signs, which can then be transmitted to Emirates’ Ground Medical Support – a dedicated team of medical professionals who sit in Emirates Group Headquarters in Dubai and are contactable 24/7. The kit includes several medical devices like a pulse oximeter, thermometer, blood pressure monitor, glucometer, and electrocardiogram (ECG). Emirates customers who need medical support onboard flights can now have their vital signs or readings automatically transmitted to the Medcapture© device via Bluetooth, eliminating any need for cabin crew to take notes and relay information manually. The Medcapture© device is a tablet which contains a new software application, customised to align with Emirates’ comprehensive medical procedures. The interface has an intuitive and easy-to-use design …

Emirates signed a Memorandum of Understanding (MoU) with the Malta Tourism Authority to bolster inbound tourism through collaborative marketing efforts. The MoU was signed by Thierry Aucoc, Emirates’ Senior Vice President, Commercial Operations (West) Europe and Americas and Carlo Micallef, Chief Executive Officer, Malta Tourism Authority, during ITB Berlin, Germany’s premier travel trade exhibition. The signing ceremony was also attended by senior executives from both organizations. Under this strategic alliance, Emirates will leverage its expansive global network to promote Malta as a premier leisure destination. Key initiatives will include organizing media familiarisation trips from key target markets to showcase Malta’s unique appeal as a Mediterranean gateway. The two entities will further explore joint advertising campaigns and collaborations with tour operators and travel agents to develop compelling promotional packages. Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said: “Malta has been a key destination in our European network for over two decades, and we’ve witnessed its growing popularity as a sought-after leisure gateway over the years. This agreement reaffirms our commitment to supporting Malta’s tourism industry by leveraging our global reach to further boost inbound travel. Our daily service, operated by a Boeing 777-300ER—the largest scheduled passenger aircraft serving the destination—ensures that travellers enjoy our award-winning products and services, while local businesses benefit from the significant cargo capacity we offer on the route.” Malta’s Deputy Prime Minister and Minister for Foreign Affairs and Tourism Hon. Ian Borg said: “This agreement will continue strengthening the long-standing collaboration between Malta and Emirates, while helping us reach out to more travellers, as we spread the word about the Maltese Islands’ unique attractions and experiences. By joining forces with international airlines and other key industry …

Emirates announced that it is expanding its long-standing partnership with Trip.com to focus on exploring growth avenues to capture emerging opportunities in new markets and customer segments. In the next phase of its expansion, the partnership will Emirates and Trip.com will collaborate on expanding Trip.com’s global presence through strategic partnerships and activations, leveraging Emirates’ extensive international network, and coordinating promotional efforts in Asian and European markets, which remain a strategic focus for both Trip.com and Emirates. The agreement was formalised at ITB Berlin by Nabil Sultan, Executive Vice President, Passenger Sales & Country Management for Emirates and CT Ooi, VP of Flights Business, Trip.com Group. Nabil Sultan commented on the newly expanded partnership: “We very much look forward to extending the breadth and depth of our cooperation with Trip.com. The next phase not only strengthens our position to provide more of our products to Trip.com’s customer base, but also unlocks traveller demand for air and hotel packages, enables us to integrate offers across both of our loyalty programmes and tap into a variety of consumer segments with specialised promotions. We look forward to empowering Trip.com customers with options to customise their travel with ease on Emirates.” CT Ooi added: “At Trip.com, we are excited to take our partnership to new heights, integrating a wide range of flight offerings with an expanded portfolio of hotels and travel services. By combining Emirates’ world-class network with Trip.com’s innovative travel ecosystem, we are creating more opportunities for travellers to access exclusive flight and hotel packages, tailored promotions, and enhanced loyalty rewards.” Product integration and exclusive promotions: Emirates and Trip.com will work closely on boosting customer conversion by integrating a variety of Emirates flight offerings …

Emirates and Costa Cruises have renewed their partnership through 2027, further positioning Dubai as a major global cruise hub. Announced at ITB Berlin, the renewed partnership builds on two decades of successful collaboration, uniting both the airline and cruise company’s expertise to elevate the passenger journey while further developing Dubai’s proposition as a premier cruise destination with integrated, seamless connectivity across air, land and sea touchpoints. Emirates and Costa Cruises will collaborate on joint marketing efforts, harmonised flight scheduling, and dedicated capacity in the form of ‘cruise blocks’ with the availability of comfortable flights for cruise passengers to meet demand from key markets across the airline’s network where possible. To deliver an exceptional experience at every customer touchpoint, the partnership will focus on sharing relevant data and insights to improve service delivery, as well as dedicating support teams for cruise passengers to facilitate a smooth check-in process at Dubai Harbour Cruise Terminal. Both parties will also work closely on enhanced transport solutions between Dubai International Airport and Dubai Harbour Cruise Terminal. Emirates and Costa Cruises will also explore opportunities to expand their partnership beyond Dubai, which includes regions in the Costa Cruises network like Central and South America, the Far East and Southeast Asia. The MoU was signed by Nabil Sultan, Emirates Airline; and Daniel Caprile, Costa Cruises. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “Costa Cruises’ commitment to Dubai stands as a testament to our shared vision of strengthening its position as the preeminent gateway for winter cruising. For Emirates, the cruise traveller segment offers immense growth potential, in addition to generating substantial multiplier effects for Dubai’s economy. We’ll be working closely with stakeholders across the tourism eco-system, …

Emirates and Expedia Group have expanded their long-standing partnership through the airline’s full integration of its New Distribution Capability (NDC) API with Expedia Group’s brands, establishing a direct connection that delivers Emirates’ complete portfolio of fare products and services to Expedia Group’s global customer base. This latest enhancement will empower millions of travellers to unlock a wider range of options and benefit from streamlined booking capabilities on Expedia Group’s brands when planning their journeys to any point on the airline’s global network. Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “We are proud to expand our partnership with Expedia Group, allowing travellers on the platform to personalise their booking experience with Emirates. Looking ahead, our enhanced collaboration will provide travellers with seamless access to Emirates’ NDC content while expanding booking possibilities across all elements of their journey.” Greg Schulze, Chief Commercial Officer, Expedia Group said: “Our expanded partnership with Emirates marks a significant step in elevating the travel experience. This collaboration gives our global travelers more customised options and easier bookings, allowing them to create unique trips that suit their needs. Ultimately, it’s about making every journey a lasting memory for our travelers.” The full integration will enable Expedia Group to offer Emirates’ NDC fares, products and ancillary services including extra baggage and seat selection, along with other improved features and flexibility in their booking journeys. In addition to customer personalisation, Emirates and Expedia Group will explore deeper collaboration on loyalty programmes to enhance travel rewards for both companies’ customers. They will leverage market data insights to drive business growth and inform joint marketing initiatives. The partnership will also focus on creating end-to-end booking experiences by leveraging …