Tag Archives: DXB

Emirates announces plans to launch a new daily service from Dubai (DXB) to Penang International Airport (PEN), via Singapore (SIN), from April 9, 2020. Emirates’ flight to Penang will be a linked service with Singapore, allowing passengers to travel easily between the two cities while enjoying the airline’s award-winning service. Penang will become Emirates’ second destination in Malaysia after its capital, Kuala Lumpur, which the airline currently serves with three flights a day and is a route that has been operating since 1996. The flight will be operated by an Emirates Boeing 777-300ER aircraft in a three-class configuration, offering eight private suites in First Class, 42 lie flat seats in Business Class and 304 spacious seats in Economy Class. The new route enables travellers from the northern cities of Malaysia to enjoy convenient connections from Dubai to destinations in Europe, North America and the Middle East. Located on the North-western coast of Malaysia, the state comprises a mainland portion as well as an island, connected by Malaysia’s two longest roadbridges. Penang is the country’s second largest populated city and is known for its rich heritage and architecture, vibrant multicultural society, modern entertainment and retail options, cuisine as well as the natural beauty of its beaches and hills. “We have been serving Malaysia through our flights to Kuala Lumpur for more than 20 years, with three-times daily service, and the introduction of flights to Penang will help us meet growing demand from leisure and business travellers, both to and from Malaysia. We are also pleased that the fifth freedom flights between Penang and Singapore will connect two sister cities and increase connectivity for passengers in South East Asia,” said Adnan Kazim, …

Plaza Premium Lounge Dubai opens in DXB to serve individual, business and family travellers. The Plaza reception features the image of Dubai city skyline Plaza Premium Lounge Dubai – Family Suite for a maximum of six guests with butler service. Highlights of Plaza Premium Lounge Dubai includes 1,260-square-metre with a maximum capacity of 300 guests, the largest independent pay-per-use airport lounge at Terminal 3 in the busiest transit hub in the Middle East; Special features- Four Family Suites, dedicated Playroom, ‘first-class’ enclosed private napping space, cigar lounge, male and female prayer rooms; Local cuisine freshly prepared at live kitchen includes Arabic, Asian and International flavours in addition to specially created kid’s and infant’s menus “Dubai is a city known for its ancient and modern attractions as well as a world-class destination for leisure, business and events, attracting nearly 16 million tourists in 2018. With concourse A expecting annual capacity of 19 million and Expo 2020 coming in October, expanding our award-winning Plaza Premium Lounge into Dubai is our promise to make travel better for millions of travellers departing Dubai International. The airport is also a popular transit hub connecting Asia and Europe, our lounge at Terminal 3 will become popular for transit travellers to enjoy a relaxing moment,”  shares Song Hoi See, Founder and CEO of Plaza Premium Group. 

flydubai announced that flights to seven destinations will move from their current operating base of Terminal 2 and relocate to Terminal 3 at Dubai International (DXB). Other flydubai services will continue to operate from Terminal 2. From October 27, 2019, flights to Almaty, Basra, Dar es Salaam, Kilimanjaro, Nur-Sultan, Sofia, and Zanzibar will operate from Terminal 3. These destinations have been chosen to help improve connections between Emirates and flydubai with smooth and quick transit times. The additional 07 points will bring the number of destinations operated out of Terminal 3 at Dubai International (DXB) to 22. This move is part of the innovative partnership with Emirates that goes beyond code sharing to several initiatives spanning commercial, network planning, airport operations, the alignment of the frequent flyer programmes and an enhanced customer journey.  “As our partnership with Emirates continues to grow, the addition of these seven destinations to Terminal 3 builds on the success of last year’s move and provides more opportunities for us to optimise connectivity for our passengers,” said Alex Mackenzie, Senior Vice President, Airport Services at flydubai. The full list of flydubai flights operating from Terminal 3 includes Almaty, Basra, Belgrade, Bishkek, Bucharest, Catania, Dar es Salaam, Helsinki, Kilimanjaro, Krabi, Krakow, Mineralnye Vody, Naples, Nur-Sultan, Prague, Rostov-on-Don, Salalah, Sofia, Tashkent, Zagreb, Zanzibar and Yangon. All other flydubai flights will continue to operate from Terminal 2, Dubai International (DXB) and Dubai World Central (DWC).

  Emirates gears up for a busy travel period this weekend for the Eid holiday. The busiest time for departures in Terminal 3 will be on August 9, with close to 100,000 passengers travelling through Terminal 3 at DXB. Customers are reminded to arrive at the airport at least three hours before their flight departure to avoid any delays. Peak travel is expected to start on August 8 in the evening and continue until August 10 with over 372,000 Emirates passengers travelling from Dubai. Passengers can physically check in at the airport as early as 24 hours before flight departure, and are requested to check in no later than two hours prior to departure, regardless of class of travel. Customers who present themselves less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can check in online on both their desktops and mobile devices from 48 hours to 90 minutes before flight departure. Passengers can also enjoy Emirates’ Home Check-in service which allows customers to check-in for their flights from anywhere in Dubai. In addition to online check-in services, Emirates also offers convenient car park check-in facilities. Customers can use these to check-in and drop off their luggage. Alternatively, customers heading to Emirates Terminal 3 can choose to drop their luggage at one of the 46 dedicated bag drop counters in Economy Class or separate counters in First Class and Business Class from six hours to 90 minutes prior to departure.

Dubai Airports and China Eastern celebrated the arrival of the carrier’s inaugural flight from Qingdao to Dubai at Dubai International (DXB) on Saturday evening. The thrice weekly service is an important addition to China Eastern’s existing flights connecting DXB to Shanghai and Kunming, and the first ever to connect DXB to Qingdao, a major port city of 9 million population located on China’s Yellow Sea coast. China Eastern will operate three flights per week between the two cities, offering customers greater connectivity and convenience. A top trading partner of the UAE, China is a major contributor to DXB’s traffic with more than 3.5 million travellers in 2018. China is also one of the fastest growing countries in terms of volume of visitors to Dubai with numbers growing 12 per cent to 857,000 in 2018. A total of five airlines, including China Eastern, connect Dubai to 10 destinations across China on 81 weekly flights.

After completing its rehabilitation programme, Dubai Airports Southern Runway is now ready again after 45 days. The Emirates Boeing 777 travelling from Seattle was the first aircraft to touch down on the newly refurbished tarmac reopening DXB to return to full capacity. Scheduling experts optimised DXB’s one runway operation so there was only a 32% reduction in flights for the period at DXB. Traffic at Dubai’s second airport, DWC, increased by nearly 700% during the period and was applauded by customers and airlines for its speed, efficiency and convenience.

Turkish Airlines has announced the launch of direct flights between Sharjah and Istanbul. With existing services from Dubai International Airport and Abu Dhabi International Airport, Turkish Airlines’ new Sharjah route marks its fourth destination into the UAE. Flights from Sharjah International Airport will be operated seven times a week in both directions with the inaugural flight departing on April 5, 2019. Customers can book a ticket from Sharjah to Istanbul for a price as low as 999 AED for Economy and 5,999 AED for Business Class, flights from Sharjah to Europe for prices starting from 1,500 AED, or to the Americas for prices starting from 2,600 AED if the booking is made before March 31, for trips until July 3. All passengers booking a flight from Sharjah International Airport in February with departure in April will earn 1,000 miles for each ticket. The new route bolsters Turkish Airlines’ status as the airline that flies to the most destinations in the world, strengthening its identity as a leading global airline with one of the youngest and most modern fleets in the world. “Our aim with this new route is to meet the rising demand for greater international travel options into and out of Sharjah,” commented Ahmet Olmuştur, Chief Marketing Officer, Turkish Airlines. “The UAE is known for being a travel-hungry part of the world, and now, more customers can capitalise on Turkish Airlines’ unparalleled network of destinations as we continue to explore even more new routes..”

Emirates Skywards celebrated the opening of its new Emirates Skywards Centre in Terminal 3 at Dubai International Airport (DXB). The centre was inaugurated by Dr Nejib Ben Khedher, Senior Vice President, Emirates Skywards and Nick Moore, Senior Vice President, Passenger Services, Emirates. The Emirates Skywards Centre at DXB will function as a one-stop customer touchpoint for all new and existing members of the Emirates Skywards loyalty programme and will provide assistance across a wide range of services including programme enrolment, profile creation and luggage tag printing. Emirates Skywards staff will also be available onsite to consult with members on all tiers- and miles-related queries including how to earn, purchase, spend miles and make optimum use of expiring miles. Khedher said, “With our new Emirates Skywards Centre, the aim is to be one step closer to our members and to help them maximise their experience and value from the programme. Members can stop by at any time for all their Skywards needs – whether it is getting information on membership tiers, finding out about our latest partners or using their Skywards miles to access special events at their destination,” he added. The Emirates Skywards Centre is now open and located at the Departures Level in Concourse B at Dubai International Airport Terminal 3. The Centre is accessible to all current and new Emirates Skywards members departing from and connecting to flights in Terminal 3. In addition to the Emirates Skywards Centre, members can get more information on the loyalty programme and linked offers to earn and spend miles through the Skywards section on the Emirates app, as well as online on the Emirates Skywards website. Members can also use any of …

Dubai Airports, along with HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and representatives from aviation sector and the emirate of Dubai recently welcomed its billionth passenger at Dubai International Airport (DXB). Nine-year-old Arjun and his family arrived from Orlando, Florida. At a celebration held in DXB, Arjun, along with his mother Ramya, father Venkatesh and thirteen-year-old brother Varun, were personally greeted by HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman, Dubai Airports. The family was delighted with details of an unforgettable and surprising set of experiences that showcase Dubai’s longstanding reputation for excitement, luxury and modern Arabic hospitality, organised for the next few days of their trip. At the airport, HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman, Dubai Airports, said, “This landmark billionth-passenger achievement is the result of team work and collaboration, and special thanks goes out to each and every member of the airport community who have played a role in this journey. Of course, we would not be in this position if it weren’t for the visionary leadership of HH Sheikh Rashid bin Saeed Al Maktoum and HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler, Dubai both of whom foresaw the development of Dubai into a global centre for trade, tourism and commerce enabled by a fast-growing and world-leading aviation sector with top-flight airport infrastructure.” The billionth customer is arguably the most significant in a long litany of achievements since the airport first opened on September 30, 1960. Today, the hub is widely considered a benchmark for its quality infrastructure, passenger and cargo volumes and high-service levels despite unrelenting …

Dubai International (DXB) saw 7.2 million passengers in September as traffic rose to 67.5 million for the year. Traffic was down slightly (-0.2%) in September due to the Eid Al Adha holidays that fell in September 2017. It was the sixth time this year that DXB’s monthly traffic surpassed the 7 million mark, helping finish off the third quarter with 23.8 million customers, up 1%. A total of 7,197,866 customers were served in September (- 0.2%) and 6 million bags (+1.12%) were passed through the airport’s sophisticated 175 km long baggage system during the month. Smart Gate technology at DXB helps speed customers through immigration while state-of-the-art operations centre leverages real-time information to improve service and efficiency, leading to a reduction of 28% in wait times during September. India remained DXB’s top destination country by customer volume, with total traffic reaching 957,748 during the month. The United Kingdom was the was second with 538,199 customers, followed by Saudi Arabia with 454,929 customers. Other markets of note include Australia (256,848), the US (252,264) and China (208,822). The top three cities were London (329,778), Mumbai (199,829) and New Delhi (170,122). The fastest-growing regions were North America,(up by 15.2%,) Africa (up 10.9%) and CIS growing at 6.8%.