Tag Archives: DUBZ

marhaba has integrated services from DUBZ, the baggage technology and logistics company, into its expanding service portfolio. The move creates one of the most comprehensive airport service offerings in the world – enabling passengers flying from Dubai to check in and hand off their luggage remotely, fast-track through immigration, and relax in a lounge, all while experiencing marhaba’s signature hospitality in one seamless booking. As part of the integration, marhaba now offers three signature DUBZ services under its own umbrella: • Check-In Anywhere allows passengers to check in from the comforts of their home, hotel or office – where certified check-in agents will issue boarding passes and collect luggage, which is securely delivered to the airport • Land and Leave enables arriving passengers to skip baggage claim entirely, with their luggage delivered to their doorstep within hours of landing • Baggage Storage and Delivery offers travellers flexible short-term or extended baggage storage options, as well as secure same-day delivery across the UAE – ideal for transit passengers, early checkouts or those looking to experience the city baggage-free Check-In Anywhere and Land and Leave are now bookable directly via marhabaservices.com, with Baggage Storage and Delivery offered at designated service points in Dubai. Combined with its core offerings – including Meet & Greet and lounge access – these services position marhaba as one of the few global providers delivering a fully integrated hospitality journey that extends well beyond the airport terminal. The announcement follows a significant uptick in demand for smarter airport experiences. According to IATA’s most recent Global Passenger Survey, speed and convenience at airports remain a top priority among travellers around the world – some 70% of respondents said they …

Home Check-in and Home PCR Testing services offered by dnata, through its off-airport wing DUBZ, have brought huge relief to passengers travelling from the UAE amid the ongoing pandemic caused by Covid-19. The first-of-its-kind service being showcased at the Airport Show, opened at Dubai World Trade Centre on Monday, is getting great attention. A mobile check-in van equipped with the latest technology is integral to the success of the Off-Airport check-in procedures. A team of DUBZ’s well-trained staff visits the passenger’s home, receives the baggage, issues the boarding pass and transports it to the airport to ensure a hassle-free travel experience for the passengers who avoid the airport queues, baggage transportation, and other travel related inconveniences. They ensure complete safety with step-by-step baggage imaging, 360-degree CCTV and GPS tracking. Samer Sobh, COO & Co-Founder of DUBZ, said, “We are the first to bring the airport services to the city with complete safety and security. With nationwide coverage, passengers can streamline their travel journey by embarking on the first and most critical step, from the comfort and safety of their own homes,” he said. DUBZ also offers a similar facility to arriving passengers, who can go home soon after completing immigration control. The company will collect their baggage, get it cleared by the customs and deliver it to their doorstep. Currently dnata is offering the services to passengers of 13 airlines including UAE national carriers Emirates, Etihad and flydubai. Saudia and Qatar Airways passengers can also avail their services. Samer Sobh said, “In the current scenario, our services have become even more significant as it ensures minimum contact with people during the journey. Since we also issue the boarding pass at …

DUBZ, a baggage technology and logistics company and part of dnata, has opened a new ‘check-in station’ at The Dubai Mall. The DUBZ team checks in customers for their flights, prints their boarding passes, weighs and secures their baggage and ensures they are delivered to the airport and loaded onto the aircraft. After collecting their boarding passes and baggage tags, customers can enjoy the various shopping, dining and entertainment opportunities The Dubai Mall offers to its visitors, and then take the Dubai metro to the airport. DUBZ provides its services to the passengers of nine airlines, including flydubai, Saudia, flynas, China Southern, Kuwait Airways, Gulf Air, SaudiGulf, Royal Jordanian, and Ethiopian Airlines. The service is available from AED 99, which covers the check-in fee for one passenger with one piece of luggage. Additional pieces of luggage can be added for a fee of AED 40 each. The service price is capped at AED 249 covering up to 10 bags. Omar Abou Faraj, CEO and Co-Founder of DUBZ, said, “Travelling and shopping in one of the world’s largest malls on the same day has never been so easy. We are thrilled to be launching our popular remote check-in services at The Dubai Mall, adding more value to our offering.” Antonio Fellino, Vice President of Retail & eCommerce, dnata Travel UAE, said, “We are sure that the innovative product of DUBZ will be popular among customers, who can now take advantage of the two companies’ excellent value services at the same time and location.”

Passengers flying out from Dubai can now enjoy the convenience of checking in their baggage and getting boarding passes from their home or hotel. dnata is launching these new services through baggage technology and logistics company, DUBZ, in which it recently acquired a majority stake. Available 24 hours a day, the service can be booked online at www.dubz.com. Since its launch, DUBZ has seen strong demand for its services from customers who want a hassle-free journey to and from the airport, especially when travelling in groups. dnata and DUBZ are starting the new home check-in service for passengers flying with flydubai and KSA carriers, Saudia and flynas. They have the capability to extend this to any carrier and are currently in discussions with other airlines to make it available to their passengers soon. In addition, passengers on any airline arriving at Terminals 1 and 2 at Dubai International Airport and Al-Maktoum International Airport can appoint DUBZ to collect their baggage at the carousels, clear customs on their behalf and deliver the bags straight to their home or hotel. The new luggage check-in services costs AED 110 each for the first and second bags or AED299 for the first three bags, and AED30 for every additional bag after that. For the baggage belt pick up service, it is AED 99 for the first bag and AED 40 for every additional bag.