Tag Archives: Dubai International Airport

Dubai International (DXB) has concluded a record-breaking year of achievements and extraordinary growth by welcoming 87 million guests in annual traffic in 2023, surpassing not only Dubai Airports’ own yearly forecast but also pre-pandemic levels of traffic. This remarkable performance marks the successful and ahead-of-time completion of DXB’s recovery journey, further solidifying its position as the world’s leading airport for international passenger traffic. His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai said: “DXB’s spectacular performance in 2023 is a resounding testament to the visionary leadership and determination of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to achieve growth and excellence across sectors, surmounting all challenges along the way. This exceptional performance underscores Dubai’s emergence as the world’s most popular tourism destination and its pivotal role in global commerce and trade, facilitated by the unmatched connectivity, aviation capacity and logistics infrastructure that has been built steadily over the years under His Highness’s leadership.” “Dubai is setting new benchmarks in passenger experience with excellence levels and innovative technologies that constantly redefine airport services. Consistent with the goal of the Dubai Economic Agenda D33 to consolidate Dubai’s status as one of the world’s top three cities for tourism and business over the next decade, the city continues to grow rapidly as a global aviation hub and the world’s preferred gateway for international travellers. As we celebrate these accomplishments, we remain committed to further enhancing Dubai’s leading position on the global stage.” His Highness noted that Dubai Airports, led by His Highness Sheikh Ahmed bin Saeed Al …

Passport control officers at Dubai International Airport have completed the entry procedures for the first Russian tourist group coming to the United Arab Emirates through Dubai airports after the resumption of air traffic at Dubai airports. His Excellency Major General Mohamed Ahmed Al-Marri, Director General of the General Directorate of Residency and Foreigners Affairs in Dubai, revealed that the GDRFA Dubai issued one million and 678 thousand visas to Russians from 2018 until September 8 this year. Meanwhile, about 800,000 Russian visitors granted visas on arrival during the same period of time. He added that the number of Russian residents in the emirate of Dubai in 2019 and 2020 reached 21,838, while the number of the Russian residents in 2018 was 7,280. Therefore, the proportion of Russian residents increased during 2019 and the current year by 14,558 residents. H.E Major General Mohammed Al Marri stressed that the United Arab Emirates in general and the Emirate of Dubai, in particular are the preferred destination for tourists, especially the Russian tourist. He added, “Dubai retained its position among the most livable cities in light of the attractions of tourism and economic elements and its high index of safety and security.” H.E Mohammed Al Marri pointed out that the Emirati-Russian bilateral relations are witnessing continuous development and prosperity in various fields, which in turn affected the strengthening of the UAE’s position, confirming its global political, economic, and tourism presence. Besides enhancing cooperation opportunities and comprehensive strategic relations between various countries. Al Marri said, “We have national cadres of front-line heroes who are qualified to speak in different languages, including Russian, Chinese and French, in addition to Arabic, English and other languages, to facilitate …

flydubai announced that flights to seven destinations will move from their current operating base of Terminal 2 and relocate to Terminal 3 at Dubai International (DXB). Other flydubai services will continue to operate from Terminal 2. From October 27, 2019, flights to Almaty, Basra, Dar es Salaam, Kilimanjaro, Nur-Sultan, Sofia, and Zanzibar will operate from Terminal 3. These destinations have been chosen to help improve connections between Emirates and flydubai with smooth and quick transit times. The additional 07 points will bring the number of destinations operated out of Terminal 3 at Dubai International (DXB) to 22. This move is part of the innovative partnership with Emirates that goes beyond code sharing to several initiatives spanning commercial, network planning, airport operations, the alignment of the frequent flyer programmes and an enhanced customer journey.  “As our partnership with Emirates continues to grow, the addition of these seven destinations to Terminal 3 builds on the success of last year’s move and provides more opportunities for us to optimise connectivity for our passengers,” said Alex Mackenzie, Senior Vice President, Airport Services at flydubai. The full list of flydubai flights operating from Terminal 3 includes Almaty, Basra, Belgrade, Bishkek, Bucharest, Catania, Dar es Salaam, Helsinki, Kilimanjaro, Krabi, Krakow, Mineralnye Vody, Naples, Nur-Sultan, Prague, Rostov-on-Don, Salalah, Sofia, Tashkent, Zagreb, Zanzibar and Yangon. All other flydubai flights will continue to operate from Terminal 2, Dubai International (DXB) and Dubai World Central (DWC).

Thailand and Myanmar will become the latest two destinations to be added from December 2019 on flydubai. The airline will launch flights to Krabi in Thailand and Yangon in Myanmar, expanding its network to Southeast Asia. The new daily flights are codeshared with Emirates and will operate from Terminal 3 at Dubai International Airport (DXB) starting from December 10, 2019. Krabi International Airport (KBV) serves as a gateway to Krabi province in southern Thailand and neighbouring regions like Malaysia and Singapore. With the launch of the daily service, which is operated via a stop in Yangon in Myanmar, flydubai becomes the first UAE national carrier to offer flights to Krabi. The new direct flights to Yangon International Airport (RGN) will also give passengers easier access to the largest city and commercial centre of Myanmar. Commenting on the launch of the two new routes, Ghaith Al Ghaith, Chief Executive Officer at flydubai said, “Over the past 10 years we have remained committed to opening up underserved markets, enabling millions of passengers to travel with more ease from as far as Helsinki in the west to Krabi in the east via Dubai’s aviation hub.” Sudhir Sreedharan, Senior Vice President, Commercial Operations (UAE, GCC, Subcontinent and Africa) at flydubai, said, “The launch of the new routes will further support the trade links between the UAE, Myanmar and Thailand. We are confident that flydubai’s daily flights will be popular for passengers not only travelling from the UAE but also from the GCC and those connecting from Europe and the USA on the Emirates network.”      

Emirates Skywards celebrated the opening of its new Emirates Skywards Centre in Terminal 3 at Dubai International Airport (DXB). The centre was inaugurated by Dr Nejib Ben Khedher, Senior Vice President, Emirates Skywards and Nick Moore, Senior Vice President, Passenger Services, Emirates. The Emirates Skywards Centre at DXB will function as a one-stop customer touchpoint for all new and existing members of the Emirates Skywards loyalty programme and will provide assistance across a wide range of services including programme enrolment, profile creation and luggage tag printing. Emirates Skywards staff will also be available onsite to consult with members on all tiers- and miles-related queries including how to earn, purchase, spend miles and make optimum use of expiring miles. Khedher said, “With our new Emirates Skywards Centre, the aim is to be one step closer to our members and to help them maximise their experience and value from the programme. Members can stop by at any time for all their Skywards needs – whether it is getting information on membership tiers, finding out about our latest partners or using their Skywards miles to access special events at their destination,” he added. The Emirates Skywards Centre is now open and located at the Departures Level in Concourse B at Dubai International Airport Terminal 3. The Centre is accessible to all current and new Emirates Skywards members departing from and connecting to flights in Terminal 3. In addition to the Emirates Skywards Centre, members can get more information on the loyalty programme and linked offers to earn and spend miles through the Skywards section on the Emirates app, as well as online on the Emirates Skywards website. Members can also use any of …

Dubai Airports, along with HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and representatives from aviation sector and the emirate of Dubai recently welcomed its billionth passenger at Dubai International Airport (DXB). Nine-year-old Arjun and his family arrived from Orlando, Florida. At a celebration held in DXB, Arjun, along with his mother Ramya, father Venkatesh and thirteen-year-old brother Varun, were personally greeted by HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman, Dubai Airports. The family was delighted with details of an unforgettable and surprising set of experiences that showcase Dubai’s longstanding reputation for excitement, luxury and modern Arabic hospitality, organised for the next few days of their trip. At the airport, HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman, Dubai Airports, said, “This landmark billionth-passenger achievement is the result of team work and collaboration, and special thanks goes out to each and every member of the airport community who have played a role in this journey. Of course, we would not be in this position if it weren’t for the visionary leadership of HH Sheikh Rashid bin Saeed Al Maktoum and HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler, Dubai both of whom foresaw the development of Dubai into a global centre for trade, tourism and commerce enabled by a fast-growing and world-leading aviation sector with top-flight airport infrastructure.” The billionth customer is arguably the most significant in a long litany of achievements since the airport first opened on September 30, 1960. Today, the hub is widely considered a benchmark for its quality infrastructure, passenger and cargo volumes and high-service levels despite unrelenting …

DXB Entertainments has signed partnership with Dubai Duty Free to promote Dubai Parks and Resorts to passengers arriving at all three Dubai International Airport terminals. Dubai Parks and Resorts will have a presence at Terminals 1, 2 and 3 for arrivals from December 2018 to January 2019, and will promote and sell tickets to the destination’s main theme parks, including MOTIONGATE™ Dubai, BOLLYWOOD PARKS™ Dubai, LEGOLAND® Water Park and LEGOLAND® Dubai. Around 88 million annual passengers, flying through the airport will be able to buy tickets upon arrival, to experience more than 100 rides and attractions across the four parks. Mohamed Almulla, Chief Executive Officer and Managing Director, DXB Entertainments, said, “We are delighted to partner with Dubai Duty Free to promote Dubai Parks and Resorts at Dubai International Airport, the main gateway to the country. This partnership is part of our ongoing efforts to promote the destination to international tourists across key locations in Dubai, by collaborating with some of Dubai’s iconic tourist facing brands. Colm McLoughlin, Executive Vice Chairman and Chief Executive Officer, Dubai Duty Free said, “We are happy to work with DXB Entertainments for the convenience it offers to passengers in acquiring tickets to Dubai Parks and Resorts on arrival to Dubai. The tickets will be available at prominent desks at Dubai Duty Free at Arrivals and we know that they will be a popular purchase with our customers.”

Emirates expects high passenger traffic on its flights this upcoming weekend, as travellers journey out for their summer holidays and long breaks. Over 220,000 travellers will be passing through Emirates Terminal 3 during the upcoming two weekends. Emirates reminds customers to arrive at the airport at least three hours before flight departure, and customers are encouraged to plan extra time to avoid potential delays. Passengers can physically check in at the airport as early as six hours before departing on their flight. They are requested to check in no later than 90 minutes prior to departure, regardless of class of travel. Customers who check in less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can also check in online on both their desktops and mobile devices from 48 hours to 90 minutes before flight departure. In addition to these online check-in services, Emirates also offers check-in facilities near its car park area. Customers can use these to check in and drop off their luggage from 24 hours to six hours prior to departure. Along with checked in baggage, passengers are strongly advised to adhere to carry-on baggage weight limits, which are 7kg for Economy Class and 14kg for Business and First Class. Staff will be checking the weight of carry-on bags at various touch points before passengers board their flights. For a more convenient way to check-in, especially for families, groups and passengers with tight schedules, Emirates also offers home-check in, allowing customers travelling across all classes to check in for their flights from anywhere in Dubai.

Dubai International Airport has said that it expects to see more than 1.1 million travellers between July 5-8 as the summer holidays kick in. In order to handle over one million passengers, departments across the airport began preparations many weeks ago, learning from previous years and a wealth of experience. Eugene Barry, EVP Commercial, Dubai Airports said, “We are about to face the busiest days of the year here at Dubai International. It is predicted that June28 is going to be the first of our busy days during the summer holiday. The weekend of July 5-8  is anticipated to be a busier time as the majority of local schools are breaking up for the summer. We expect during those few days to welcome over 1.1m travellers.” Talking of the specific changes being implemented in the passenger facing areas Essa Al Shamsi, VP Terminal Operations, Dubai Airports said, “Preparations within the airport for the upcoming peak have been ongoing for the past couple of weeks. The entire operations team has been working closely with all our service partners to ensure a seamless journey for customers, from the moment they arrive at DXB to the moment they leave. For those travelling in the next few days, we would advise passengers to get to the airport early and encourage them to use the latest technologies we recently added, like the Smart Gates, to expedite their journey.”

Passengers flying out from Dubai can now enjoy the convenience of checking in their baggage and getting boarding passes from their home or hotel. dnata is launching these new services through baggage technology and logistics company, DUBZ, in which it recently acquired a majority stake. Available 24 hours a day, the service can be booked online at www.dubz.com. Since its launch, DUBZ has seen strong demand for its services from customers who want a hassle-free journey to and from the airport, especially when travelling in groups. dnata and DUBZ are starting the new home check-in service for passengers flying with flydubai and KSA carriers, Saudia and flynas. They have the capability to extend this to any carrier and are currently in discussions with other airlines to make it available to their passengers soon. In addition, passengers on any airline arriving at Terminals 1 and 2 at Dubai International Airport and Al-Maktoum International Airport can appoint DUBZ to collect their baggage at the carousels, clear customs on their behalf and deliver the bags straight to their home or hotel. The new luggage check-in services costs AED 110 each for the first and second bags or AED299 for the first three bags, and AED30 for every additional bag after that. For the baggage belt pick up service, it is AED 99 for the first bag and AED 40 for every additional bag.