Tag Archives: Dubai Customs

Dubai Customs announced that its Passenger Operations Department efficiently handled over 1.23 million bags for 281,775 passengers on board 187 cruise ships between January and November 2024, underscoring its commitment to providing world-class customs services at Port Rashid and Dubai Harbour amid the continued growth of Dubai’s maritime tourism sector. Khalid Ahmed, Director of the Passenger Operations Department at Dubai Customs, highlighted the Department’s pivotal role in supporting Dubai’s tourism growth. “We are committed to supporting Dubai’s growing tourism sector through a strategic vision that focuses on delivering efficient, state-of-the-art customs services, ensuring a seamless travel experience for passengers arriving by air or sea. Our efforts support Dubai’s tourism goals and the objectives of the Dubai Economic Agenda D33,” he said. “We take pride in being an integral part of Dubai’s global achievements in tourism and travel, through iconic hubs like Dubai International Airport, Port Rashid, and Dubai Harbour.” Ahmed also underscored Dubai Customs’ commitment to fostering the growth of maritime tourism by providing seamless and world-class services to cruise passengers. He noted that close collaboration with strategic partners plays a key role in delivering outstanding services at cruise terminals, attracting more visitors and further establishing Dubai as a global tourism hub. Falah Al Sammak, Senior Manager of Passenger Operations at Al Maktoum International Airport, reiterated Dubai Customs’ ongoing efforts to innovate and enhance its services. “Dubai Customs is continually developing its services to ensure smooth and efficient travel through its customs checkpoints, including Dubai International Airport and the city’s renowned maritime hubs. Dubai’s unique position as a bridge between East and West requires exceptional year-round service standards for travellers and tourists,” Al Sammak said. As the 2024-2025 cruise season kicks …

The 2016-17 season of Dubai Cruise Tourism (DCT) officially concluded with the departure of the season’s final ship, the C.S. Sea Princess, from Port Rashid recently. This season of Dubai Cruise Tourism saw over 625,000 cruise tourists visit the city via 157 ship calls, reflecting an increase of 15 per cent in the number of tourists and 18 per cent in the number of ship calls when compared to the 2015-16 season. The season also saw Thomson Cruises, the first UK-based cruise line home porting in the region, in addition to inaugural visits from TUI’s Mein Schiff 1 Norwegian Cruise Line’s Norwegian Star and MSC’s MSC Fantasia among the eight other maiden ship calls. Commenting on the success of the 2016-17 season, Jamal Humaid Al Falasi, Director of Dubai Cruise Tourism said, “We are very pleased with the success of our 2016-17 cruising season and with the city’s sustained popularity as a winter cruise destination. We are grateful to DP World, Dubai Airports, Dubai Immigration, Dubai Customs, Emirates Airlines and our other key public and private sector stakeholders for their continued cooperation which has led to an ever-increasing number of cruise operators looking to anchor in the emirate.”