Tag Archives: Dubai Airports

The world’s busiest international airport will get even busier in the coming weeks as the UAE’s summer school break coincides with the six-day long Eid Al Adha holidays starting this weekend. According to Dubai Airports, Dubai International (DXB) will welcome an estimated 3.5 million guests through its doors between June 20 and July 3, with average total daily traffic reaching 252,00. The hub is preparing for a surge in departures, with more than a quarter of a million in outbound traffic from June 23 to 25. Saturday, June 24 is forecast to be exceptionally busy with a total departure load of nearly 100,000 passengers across DXB. The arrival peak at the end of the Eid Al Adha holiday is anticipated to be even busier with total daily traffic expected to surpass a record breaking 305,000 passengers on July 2. “Dubai International’s recovery has been spectacular this year as evidenced by the impressive traffic growth in the first quarter. As a result, the seasonal peaks this year are expected to be the busiest since 2019, and we are preparing ourselves accordingly. Teams across DXB, representing terminal operations, guest experience, control authorities including Dubai Police, airlines, ground handling, baggage operations, car parks, and multiple commercial and service partners, are all working in perfect sync to maintain the high quality of service that international travellers have to come to expect of Dubai,” said Essa Al Shamsi, Senior Vice President of Terminal Operations at Dubai Airports. Backed by DXB’s state-of-the-art airport operations control centre, which not only monitors operations inside the terminals and on the airfield in real time but also helps predict and address operational situations before they occur, the teams at the …

In support of the UAE Government’s NAFIS Programme and its empowerment of Emiratis in the private sector, Dubai Airports signed a memorandum of understanding (MoU) with Enova, a joint venture between Majid Al Futtaim and Veolia, to boost Emiratisation in Enova’s provision of Facilities Management Services. The agreement aligns with the UAE Cabinet’s goal of increasing Emiratisation by two per cent annually and underwrites Dubai Airport’s commitment to meeting – and exceeding – national Emiratisation targets from 2023 to 2026, and beyond through its strategic private sector partnerships. The agreement was recently signed by Meshari Al Bannai, Executive Vice President of Human Resources Development, Dubai Airports and Renaud Capris, Chief Executive Officer, Enova, in the presence of several senior leaders – including Majed Al Joker, Chief Operating Officer, and Omar Binadai, EVP Infrastructure of Dubai Airports, respectively, as well as Khalifa Bin Braik Chief Executive Officer, Majid Al Futtaim Asset Management Business and Fatima Alloghani, Emiratisation Director, Majid Al Futtaim. The partnership will see Enova’s proposed Emiratisation Plan – which aims to increase Emiratisation by 15 per cent by 2025 onwards – activated over the course of the contract. Enova’s dedication to targeting 15 per cent Emiratisation during the next three years underpins Majid Al Futtaim’s initiative and the UAE Government’s NAFIS Programme and is actively contributing to the nation’s economic growth and development journey. To meet the targets outlined in the MoU, Dubai Airports and Enova will allocate positions to graduate trainees, fresh graduates, and experienced professionals alike, with technical, administrative, and supervisory roles serving as key areas of professional development. The recruitment plan will roll out in phases, ensuring that UAE nationals receive high-quality, on-the-job training necessary to …

His Highness Sheikh Ahmed bin Saeed Al Maktoum, President of Dubai Civil Aviation Authority, Chairman of Dubai Airports and Chairman and Chief Executive of Emirates Airline and Group, has launched Dubai Team for Accessible Travel and Tourism as part of the endeavours to consolidate the emirate’s global standing as round-the-year destination accessible to all. He unveiled the decision during a meeting he organised of senior officials in both government agencies and private organisations dealing with travel and tourism businesses. His Excellency Jamal Al Hai, Deputy CEO at Dubai Airports and Team Leader, expressed deep appreciation for the support provided by His Highness Sheikh Ahmed to the travel and tourism industry in Dubai. He said: “Accessible tourism is an important sector for our national economy as well as helps promote the rights of People of Determination to move around and travel without hassles and obstacles. The Dubai team will work to offer a good image of the UAE to the world as a pioneering tourism with hospitality services for all visitors being of the best in class.” The senior Emirati official called upon the team members, each expert in their fields, to jointly work to advice on improvements at our airports, airlines, hotels, shopping centres and other touristic places to provide the best services for tourists with disabilities in the emirate. He explained: “The goal behind establishing the team is to put the authorities from the public and private sectors under one roof, to discuss needed to permanently improve facilities and services for disabled tourists. We will be working on the agenda through having brainstorming sessions, exchanging opinions and identifying the achievements of each agency representing a field.” The Team will …

Dubai Airports is introducing a comprehensive new programme to ensure the delivery of a sector leading, inclusive, and seamless travel experience for all People of Determination (POD) with hidden disabilities that travel through Dubai International (DXB). As part of Dubai Airport’s shared values ‘We all meet the world differently’, this new initiative will contribute to the UAE Vision 2021 and Dubai Plan 2021 vision for Dubai to be the world’s leading disability-friendly city and barrier-free community that empowers and welcomes all POD travellers. This new programme will roll out in two phases over two years and unite service partners across the DXB community to elevate the travel experience for passengers with hidden disabilities such as autism, chronic fatigue, and PTSD (post-traumatic stress disorder). In an effort to integrate recognisable and accessible options for POD travellers, Dubai Airports will be introducing a travel planner for pre- travel preparation and an Autism Friendly Route, with a prioritised route through check-in, passport control, security check point and boarding, which can be availed when wearing the sunflower lanyard. Specially trained staff equipped to support POD travellers will be easily identifiable wearing sunflower pins, allowing for increased visibility, communication and support throughout the airport journey. A comprehensive educational campaign to drive awareness around autism, specifically relating to socially acceptable language and empathy will be undertaken as part of the programme, complemented by the distribution of key training materials across all airport entities, ensuring that POD travellers are met with consistent support and a positive customer experience.  Dubai Airports has been accredited by the Dubai Autism Centre as an Autism friendly environment. The second phase of the roll-out will see additional, innovative solutions, including connected airports, …

Dubai Airports joined the nationwide celebrations of the 51st UAE National Day by hosting a celebration of Emirati history and culture for hundreds of employees from across Dubai’s diverse aviation community at Dubai International’s (DXB) Terminal 3. The event brought together employees and partners from across all segments of the airport community including airlines, control authorities, and commercial and service partners, to join His Highness Sheikh Ahmed bin Saeed Al Maktoum, President of the Dubai Civil Aviation Authority, Chairman of Dubai Airports and Chairman and Chief Executive of Emirates Airline and Group to celebrate the National Day and recognise employees for their dedication and service excellence throughout a remarkable year. Welcoming guests to the event, His Excellency Jamal Al Hai, Deputy CEO of Dubai Airports, said “Today is a day of great celebration at Dubai Airports as we mark UAE National Day. We give thanks to all those who have gone before us in making this Nation what it is today, and to our Leadership whose wisdom and guidance make the country a happy, safe, and prosperous place to live. We look to the future with excitement and optimism. Long live the UAE.” The event hosted a series of activities, games and interactive exhibits designed to showcase and celebrate the UAE’s rich history and culture – embracing the core values of the nation, while inspiring the airport community to look forward to the tremendous potential and bright future of the aviation sector of the country. Activities included a falconry show, booths featuring traditional perfumery oil making and other local crafts, games, complimentary treats with Emirati-infused cuisine, and live music. The Dubai Police band also presented an impressive performance to mark the …

Dubai International (DXB) added a new connection to its growing list of destinations with the launch of SunExpress’ direct flights between Dubai and the Turkish city of Izmir recently. This is the second Turkish route the carrier now operates into DXB after it launched scheduled operations to Antalya in September earlier this year. SunExpress is operating three weekly flights to both the tourist hotspots on a B737-800 aircraft with a 189-seat capacity. Turkey is among the top 10 destination countries for DXB with more than 680,000 passengers recorded during the first half of 2022.

Dubai Airports, operator of Dubai International (DXB), the world’s busiest international airport, and Dubai World Central (DWC), has announced the appointment of three key roles within the organisation: Omar Binadai as Executive Vice President – Technology and Infrastructure, Essa Al Shamsi as Senior Vice President – Terminal Operations, and Moataz Roushdy as Senior Vice President – Finance. The move reflects Dubai Airports’ commitment to developing and growing its people and to enable the leaders of the future to progress their careers within the organisation. This is indicative of our focus on strong recovery from the pandemic and readiness and planning to capitalise on anticipated future growth opportunities. Omar Binadai, Executive Vice President – Technology and Infrastructure – With the growing impact that technology now has on infrastructure, and the two fast becoming inseparable, Omar has been tasked to lead the transformation of Dubai Airports’ technology solutions and ongoing maintenance and improvements to its critical infrastructure. A technology industry veteran with over two decades of experience in the sector, Omar has delivered verifiable business growth and success over the years and has strengthened relationships with key partners and stakeholders. Essa Al Shamsi, Senior Vice President – Terminal Operations – As an entity that considers itself to be in the business of hospitality, this role with its focus on customer service and hospitality, is the major point of difference for our competitors. Essa Al Shamsi’s  appointment as SVP, Terminal Operations marks the increased importance Dubai Airports places on the delivery of world class customer service and operational efficiency. Reporting to the Chief Operating Officer, Essa Al Shamsi will play a pivotal role within the team in the transformation of Dubai Airports’ guest …

Dubai Airports has announced that it will reopen Dubai’s International’s Terminal 1 and Concourse D on June 24. The facilities were closed on March 25, 2020 following the partial suspension of operations at DXB as part of the strategy to control the spread of Covid-19. Welcoming the reopening of Terminal 1 as an important step in preparing to accommodate the anticipated growth in travel demand in the coming weeks and months, His Highness Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of Dubai Airports said,  “Dubai’s aviation sector has been at the forefront of a global campaign to restore vital international air services with the opening of quarantine-free travel corridors between the UAE and multiple countries around the world. This move signals our confidence that the outlook for the rest of the year and beyond is one of optimism, as well as being a clear indication of Dubai’s intent to lead the aviation industry in its efforts to enable social and economic recovery of the world. This reopening is a collaborative effort of the many stakeholders involved in the operation of the world’s largest international airport and we are delighted to be able to make this important step towards the restoration of full airport operations.” The reopening of the facilities will enable the gradual return of 40 plus international carriers that are currently operating at Terminals 2 and 3 back to their home terminal at DXB. Dubai Airports has advised passengers to confirm their terminal of departure and arrival with their airline prior to coming to the airport as the transition will be managed in several stages, with the plan for the relocation to be completed by the end of June. …

Dubai Airports welcomed the resumption of scheduled operations by foreign carriers at Dubai International (DXB). A total of 13 international airlines resumed scheduled flights this week as Dubai opened its skies and arms to tourists effective July 7. Airlines resuming operations at DXB include Air Blue, Air France, Cebu Pacific, EgyptAir, Ethiopian Airlines, Gulf Air, KLM, Lufthansa, Mahan Air, Middle East Airlines, Pakistan International Airlines, Philippine Airlines and Royal Jordanian with more expected to join later. In addition to foreign carriers, DXB-based Emirates airline and flydubai have boosted their schedules. “We have ensured everything is in place to welcome airlines from around the world back to Dubai as a growing number of bilateral agreements between countries conclude to facilitate the opening of borders and the gradual return of traffic,” said Paul Griffiths, CEO of Dubai Airports. “Our ability to resume passenger operations has been enabled by the significant and early steps the UAE government took to tackle the threat of the spread of the virus, together with the robust health and safety measures in place at DXB, and the excellent advanced healthcare services available here in Dubai. We remain in close discussions with government officials and airlines to support the resumption of additional services as approvals are granted in the weeks and months ahead. The message is that we are ready to welcome visitors back to Dubai and we will do our utmost to take care of them whilst they are here” As services resume passengers are being advised to always confirm their terminal of departure and arrival with their airline prior to coming to the airport as some carriers may have temporarily changed terminals.

The Supreme Committee of Crisis and Disaster Management announced its decision to start welcoming visitors and tourists from overseas beginning July 7, 2020. The new decisions are supported by protocols and preventive measures aimed at safeguarding the health and wellbeing of all passengers travelling into or out of Dubai Airports. The Committee said the marked progress achieved by the emirate in combating the virus with strict precautionary measures implemented at national and local levels has earned it worldwide praise. Dubai’s rapid response to the global pandemic combined with the concerted efforts of the government and private sector and the commitment of the community have helped significantly reduce the spread of the virus.