Tag Archives: dnata representation

Air India and Air India Express have announced the appointment of dnata Representation Services as their General Sales Agent (GSA) and Representative Agency (RA), respectively, in the UAE. The agreement, formally signed at the Arabian Travel Market (ATM) 2025 in Dubai, reflects the Air India group’s continued focus on enhancing reach and customer engagement in the strategically important UAE market. Under this partnership, dnata Representation Services will provide comprehensive sales, marketing, and distribution support to both carriers across the UAE, excluding Abu Dhabi and Al Ain for Air India. This localised approach will improve accessibility for travellers and trade partners while supporting the Air India group’s broader growth plans in the region. Air India operates 82x weekly flights from the UAE to India, while Air India Express connects five cities—Abu Dhabi, Al Ain, Dubai, Ras Al Khaimah, and Sharjah—with over 240x weekly flights from the UAE. The UAE represents the single-largest international market for Air India Express and remains one of the most significant global markets, serving millions of Indian expatriates and other travellers. Kaizad Postwalla, Head of International Sales – GMEA & North America, Air India, said, “The UAE is a key market in our international network. We are pleased to partner with dnata Travel Group, whose deep understanding of the region and proven track record in travel services will help us better connect with customers, drive demand, and enhance service delivery in the market.” Dr. Ankur Garg, Chief Commercial Officer, Air India Express, added, “Our collaboration with dnata Travel Group marks another step in expanding our commercial presence in the region. As our network and fleet grow, this partnership will help us stay closer to our customers and …

dnata is partnering with the Maldives’ Pulse Hotels & Resorts to bring its unique and expanding portfolio of properties across the Indian Ocean archipelago closer to the region’s traveller base. dnata Representation Services will become Pulse Hotels & Resorts’ exclusive sales and marketing representative in the GCC, showcasing its latest news, exclusive rates, and more to travellers across the region, as travel demand for the Maldives continues. According to statistics from the Maldives Ministry of Tourism, the UAE was placed in the top ten number of arrivals by country of residence in its latest reports, between January and May 2023, whilst tourist arrivals from other GCC destinations remain strong. Pulse Hotels & Resorts owns and manages three properties across the Maldives, each offering a unique experience. The Nautilus is an ultra-luxury private island and winner of multiple awards, known as one of the world’s most exclusive bohemian island hideaways. One of the newest resorts in the Maldives, Nova launched in 2022 with a modern take on all-inclusive with a vibrant ‘community’ concept. The largest of the offering, Kandima, is a stylish and game-changing island destination boasting 264 studios and villas, 10 dining venues, and a plethora of activities for leisure, corporate or MICE travel. The Maldives-based company, which launched in 2015 with an entrepreneurial mindset to re-imagine the hospitality offering of the destination, continues to enhance the current portfolio and further expand its resort portfolio with product launches scheduled for the coming years. Althaf Mohamed Ali, Chief Operating Officer at Pulse Hotels & Resorts, commented: “There has been an increase in interest and travel to our resorts from the GCC region in recent years. Our resorts cater to luxury travel …