Tag Archives: digital platform

Almosafer Business has become a member of the One Global Community, formed by World Travel Inc and Clarity as a community of world-leading travel management companies.  Almosafer Business is the first travel management company to join One Global from the Kingdom of Saudi Arabia, showcasing its innovative strategy to lead from the front. Almosafer Business caters to corporate and government entities with cutting-edge travel management solutions designed around innovation and technological advancements. The partnership will enable Almosafer Business to amplify its digital-first services and offerings to benefit its clients and suppliers. Khalid Alyahia, VP of Almosafer, said; “We are excited to join forces with One Global Community to expand our innovative services across our digital platforms. This marks a milestone for Almosafer Business as we embark on a new chapter together, leveraging our best-in-class local expertise in the region and One Global’s network of worldwide suppliers and partners to enhance our offerings to our customers. Collaborations and partnerships are key to Almosafer’s success today, and we look forward to widening our imprint as we deliver even more innovative services.” Jodie Gentles, Managing Director of One Global, said; “Almosafer’s market leadership within the Saudi tourism sphere and their on-ground collaborations with service providers will be an asset for us at One Global. We look forward to enhancing their global reach even as our community of travel management companies will gain from their best-in-class practices.” One Global – a global community of world-leading travel management companies – formed by two of the world’s largest – Clarity Travel Management and World Travel, Inc. – is powered by partnerships. With industry-leading technology supplemented by local experience, One Global offers customers and service providers access …

Smart hospitality solutions provider, Hudini, has entered into an agreement with Orascom Hotels Management for the rollout of their new digital platform, Staff Connect, across Orascom’s portfolio of hotels globally. These properties include Casa Cook, Steigenberger, Club Paradisio, The Chedi and Cooks Club, Mosaique, all of which are located in El Gouna, Egypt. Orascom Hotels Management has chosen the Staff Connect platform by Hudini to create exceptional guest arrival experiences with tailored personal interaction. Orascom’s vision is to transform the arrival experience by completely removing the front desk. Upon arrival, the guests are welcomed and escorted to their rooms by an Experience Ambassador who is assigned to the guests for the entire stay. With the Staff Connect platform, check-in formalities are completed seamlessly in less than a minute in the comfort of the guests’ room. Staff Connect has already been successfully implemented across 15 properties within the Orascom portfolio.  Staff Connect is a seamless digital platform designed to streamline operations and staff communication, instantly making information accessible to all hotel departments from front desk to housekeeping. Seamlessly integrated with a hotel’s backend systems, the platform can be accessed on various portable devices, ensuring staff have real-time information at their fingertips. With Staff Connect, hotel staff can easily access guest profiles and preferences, leveraging AI-powered insights to deliver personalised promotions, experience recommendations, and curated amenities. Not only does this boost upsell opportunities, but it also creates truly bespoke stays for every guest. Sanjay Sharma, Chief Technology Officer of Orascom Hotels Management, commented [with Hudini] “the switch to personalised arrival experiences has turned out to be immensely successful with guest feedback such as “stunning” and “out of this world”. In addition, we …

Dubai-based Lokalee entered a partnership with Viator to enable Lokalee’s hotel and holiday home customers to offer their guests access to Viator’s extensive catalogue of global tours, activities, and excursions. With an inventory of 300,000+ experiences across 200 countries, Viator, a Tripadvisor company, is the leading online marketplace for booking tours, activities, and attractions at destinations worldwide. Viator’s integration into the Lokalee platform will allow users of the app to discover and book a wide range of experiences – everything from guided city walking tours and sunset cruises to adventurous excursions, cooking classes, cultural activities, and more. Lokalee is an AI-powered, B2B content platform specifically developed for hotels and holiday homes. The customizable white-label platform allows guests to browse and book everything a property and the destination has to offer, sourced by Lokal Curators and supported by global partners. Trusted by over 200 brands across 20 countries, Lokalee’s platform has already been implemented at leading hotel groups such as Mövenpick, Sheraton, Rotana, Sofitel, Hilton, Millennium among others. “We are very pleased to welcome Viator as a global partner to Lokalee. The partnership is an ideal alliance which will boost our destination offering to our customers, and which complements our continued expansion plans to optimize the digitization of the guest journey for our customers,” said Samir Abi Frem, CEO of Advanced Digital Technology and Lokalee.

Almosafer, and Klook have together launched the first ever holistic tours and activities platform for the KSA market, Almosafer activities. The launch follows the signing of an agreement between the two travel industry powerhouses in early 2022 to establish the joint venture with the purpose of creating a holistic B2B marketplace for activities in the Kingdom, addressing a gap in the market which has thus far largely seen fragmented options for bookable ‘things to do’. Almosafer Activities is a one-stop digital platform with end-to-end content and inventory management solutions that supports tourism and leisure activity merchants in Saudi Arabia, as well as distributors across the globe, to provide an unprecedented choice of product offering for travellers to, from, and within the Kingdom. The platform, which will go live for distributors in Q3 2023, will leverage Klook’s position as a leading global distributor of experiences and services and enable domestic and international tourists to book activities with ease. Almosafer Activities will provide seamless booking experiences, connecting Saudi Arabia travellers to global platforms, starting with Klook. The launch of Almosafer Activities supports the tourism agenda of Saudi Vision 2030 by boosting inbound and domestic tourism. The platform will also support small and medium-sized merchants by providing them with a platform and exposure to more distribution channels. Fahd Hamidaddin, CEO and Member of the Board at Saudi Tourism Authority, said: “Saudi is setting the pace for global tourism development. We are currently undergoing a remarkable transformation and experiencing unprecedented growth, positioning ourselves as the world’s largest investor in tourism – this presents an exciting opportunity for both our existing and new partners. “The launch of Almosafer Activities represents another significant stride towards establishing …