Tag Archives: DHA

Emirates and the Dubai Health Authority (DHA) have begun to implement full digital verification of COVID-19 medical records connected to testing and vaccination for travellers based in the UAE. Emirates customers who have undertaken a PCR test in Dubai can choose to check-in without presenting their physical COVID-19 PCR test report. Moreover, customers who have received their COVID-19 vaccination at a DHA health centre in Dubai can, together with their COVID-19 PCR test results, have their documents synchronised during flight check-in. The new streamlined verification procedures will enable secure and faster processing times for customers departing from Dubai International Airport. The information will then be matched up with the entry requirements of the destination. Emirates will only process the relevant information specifically related to the COVID-19 entry requirements of the customer’s destination. Once check-in formalities are completed, information related to COVID-19 medical records will be immediately discarded from the Emirates systems. The integration comes less than two months after the signing of the MoU between Emirates and the Dubai Health Authority and is a first-of-its-kind agreement between an airline and a government health authority. The integration also makes Dubai one of the first cities in the world to implement full digital verification of traveller medical records related to COVID-19 testing and vaccination. Adel Al Redha, Chief Operating Officer for Emirates Airline said: “The UAE government has been very supportive and is one of the leading countries in the use of technology and digital applications. This initiative is in line with the government’s vision and we are delighted to take this step within the aviation sector to cooperate with DHA in linking our systems together to enhance the customer experience by …

Emirates and the Dubai Health Authority (DHA) signed a Memorandum of Understanding (MoU) which aims to position Dubai as one of the first cities in the world to implement digital verification of traveller medical records related to COVID-19 testing and vaccination. The MoU was signed by His Highness Sheikh Ahmed bin Saeed Al Maktoum, Emirates’ Chairman and Chief Executive, and His Excellency Awadh Al Ketbi, Director General of Dubai Health Authority. Sheikh Ahmed said, “Dubai is a leading global air transport hub, as well as one of the world’s most progressive cities in the area of e-government services. It’s a natural step to combine our capabilities to implement digital verification of COVID-19 medical records, which will also enable contactless document verification at Dubai Airport. This will tremendously improve the traveller experience, as well as the reliability, efficiency and compliance with entry requirements imposed by destinations around the world.” He added, “Dubai will continue to lead the way in implementing effective and balanced approaches to contagion control while facilitating travel and air transport which are crucial to communities and economies.”

The Retreat Palm Dubai MGallery by Sofitel, the newest addition to AccorHotels’ distinctive MGallery by Sofitel collection of contemporary boutique hotels, is set to become the first holistic well-being resort in the Middle East. The new property is scheduled for soft launch in the summer of 2017 and has recently signed a memorandum of understanding (MoU) with the German Medical Wellness Association. The MoU was signed in the presence of Lutz Lungwitz, President of German Medical Wellness Association, and Vanessa Waldow, Director of Sales and Marketing, The Retreat Palm Dubai MGallery by Sofitel. This collaboration has followed the recent partnership agreement signed with Dubai Health Authority (DHA) which is set to boost wellness tourism in United Arab Emirates. Situated along the exclusive coastline of Palm Jumeirah’s East Crescent, the idyllic resort will offer guests a unique and tranquil environment in the heart of Dubai. The beachfront destination will showcase 255 luxurious rooms and suites, designed with natural elements, earthy tones and harmonizing feng shui. Guests will be able to enjoy world-class dining options, including a specialty restaurant highlighting local epicurean delicacies and a unique café offering a selection of healthy food and beverage options made from local, organic products.

Medical tourism in Dubai reportedly yielded returns of around AED1.421 billion in 2016 against AED1.40 billion in 2015, with the number of incoming wellness tourist arrivals rising to 326,640 in 2016, a 9.5 per cent growth over the previous year, states Dubai Health Authority (DHA). The much-coveted potential boasted by Dubai, particularly at the medical level, has made the emirate a sought-after destination for recuperative tourism, commented Dr Layla Al Marzouqi, Director of the DHA Medical Tourism Council. She further added that the maximum number of wellness tourists visiting the medical facilities in Dubai from outside the country were aged between 25 years and 45 years, with orthopaedics, dermatology and ophthalmology being the medical specialties that were in maximum demand. Demographically, 27 per cent of the tourists were Asians, 31 per cent Arabs and 15 per cent Europeans. Source: WAM

More than 20 industry experts are set to speak in Abu Dhabi this year at the GCC Patient Experience Summit. The two-day event, which will be held on 18-19 September, is the region’s only forum dedicated to patient experience that will feature CEOs, Patient Experience Directors and Chief Quality Officers from organizations such as HAAD, DHA, Cleveland Clinic, Hamad Medical Corporation, King Fahad Medical City and many others.  The summit aims to offer access to a unique learning opportunity that sets the tone for establishing excellence benchmarks, effective communication and leadership strategies in customized care delivery. “To be successful in the new era of challenging and promising healthcare, organizations will have to take engagement to a new level and consider patients central to the care team. Strategic focus on patient feedback all along the care continuum will be essential to continually improve the health of populations. Wellness and prevention are key. We are moving from an era of treating disease to engaging patients in healthy behaviours that maintain their highest quality of life,” Samer Ellahham, Chairman of the Summit and Chief Quality Officer at Sheikh Khalifa Medical City, said while stressing out the importance of patient-centred care. The UAE healthcare market is estimated to reach Dh71.56 billion by 2020, achieving an annual average growth of 12.7 per cent, marginally higher than the GCC growth average, propelled by medical tourism and a higher than ever demand for new facilities & technologies. With its vision to develop world-class healthcare infrastructure, expertise, and services, the UAE government is extensively expanding and upgrading its healthcare systems to match international standards by developing the best care and wellness for exceptional patient experience. Patient experience elevation …